Very Poor Experience I had a very bad experience with this company. The parts I ordered were still not delivered even after three weeks. Whenever I contacted customer service, I received no proper... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
First of all, I was glad that, not only did Fixpart.de have the parts that I needed, but that they're based out of Germany (where I am), so I didn't have to order elsewhere in Europe and suffer... See more
Super helpful service. I ordered the wrong parts. They helped me to identify the correct one and get the replacement right away. Perfect fit. Saves a lot of money over the cost of replacing a washer /... See more
This was an expensive part, I was worried about whether it would be original and fully functional, but it was original packed, and works great. It saved me a fortune on having this fixed by Gaggenau
Company details
Contact info
4.1
Great
5K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Service was very quick and helpful
Service was very quick and helpful...I ordered the wrong part and they immediately helped me find the right part to re-order and within three days I had sent back the wrong items and got fully refunded!
April 17, 2023
Unprompted review
Advertisement
Excellent qualtiy, fixed my problem
This was an expensive part, I was worried about whether it would be original and fully functional, but it was original packed, and works great. It saved me a fortune on having this fixed by Gaggenau
April 18, 2023
Unprompted review
The prices are not so sweet but they…
The prices are not so sweet but they delivered very quickly and helped us determine what was the correct part that we needed.
February 21, 2023
Unprompted review
Good response
December 8, 2022
Unprompted review
The whisk was perfect
The whisk was perfect. Fast delivery and price of spare part was very reasonable.
January 16, 2023
Unprompted review
Advertisement
Great and easy service
Delivery was quick. The website was easy to use and I was able to find a compatible part for my model really easily.
January 17, 2023
Unprompted review
Absolut top!
December 29, 2022
Unprompted review
Schnell accurate funzional👍
December 28, 2022
Unprompted review
Exactly what I ordered
Exactly what I ordered, great service and quick delivery! Will use this company again when I break the next household device!
December 19, 2022
Unprompted review
Advertisement
Top marks for quality and fast delivery
October 18, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.