Fast service and great comms, after review my item was not repairable but these guys tried, I promptly received a full credit less small postage cost, the item arrived back quickly. Overall excelle... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I don't usually do reviews but I don't usually drop my Garmin and crack the screen and agonise over replace or find a repair. Found Fix Screens and took a chance - delighted! Dispatched on Monday - re... See more
After a heavy fall, I really thought my Fitbit Versa 4 was a complete write off given the damage. So I was delighted to find the Fix Screen guys who specialise in repairing the Fitbit range. Rather th... See more
Great experience using this company to replace my broken fitbit screen. Instructions for sending off were simple and straightforward, they confirmed by email that they had received my watch and kept m... See more
Company details
Written by the company
We are two young professionals aiming to transform a mysterious back room industry into a trustworthy online service provider backed by real life reviews rather than promises
Contact info
Flat 2, Wakefield, 1A Chatsworth Way, SE27 9HR, London, United Kingdom
- 07835752373
- repairs@fixscreens.co.uk
- fixscreens.co.uk
4.8
Excellent
96 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
1st Class Service from Fix Screens
A flawless service from start to finish. I sent my Huawei GT3 watch for repair on on Monday 7.10.24 and it was back with me on Friday 11.10.24. It has been repaired and is like new. The process was 1st class and communication throughout was superb. Thanks!
October 11, 2024
Unprompted review
Advertisement
Refund
Actually, they were unable to repair my Garmin watch, more than just the screen broke when I dropped it and just refunded me in full immediately. Excellent service
October 7, 2024
Unprompted review
Great safe service
Great safe service. Clear and straightforward process to follow. Highly recommend if you drop your Garmin
October 2, 2024
Unprompted review
I would recommend this service
I would recommend this service. They fixed my Fitbit screen in less than a week, and I was always kept informed of the process. The Fitbit looks like new and the price was reasonable.
September 6, 2024
Unprompted review
Advertisement
Great service
My watch screen was repaired quickly. The quality of the repair is great it looks as good new. I was kept informed of the progress of the repair. The price was reasonable. I would definitely recommend.
September 1, 2024
Unprompted review
Efficient
Fast, kept in contact throughout the process, great repair and less expensive than a new or replacement watch. Only thing I’d add is if you use your watch for swimming or water sports may not be the best solution as they understandably cannot guarantee waterproofing.
August 12, 2024
Unprompted review
Highly recommend
Such a quick turnaround and easy service. Watch has come back in immaculate condition. Would highly recommend!
August 15, 2024
Unprompted review
Searched everywhere
After searching everywhere for someone to fix my cracked watch face on a Huwawei GT pro2 without any luck i finally dropped on these guys. Very good service .
July 23, 2024
Unprompted review
Advertisement
Fantastic service
After trying several jewellers and Garmin themselves to replace the cracked screen on my Fenix 5S plus to no avail, we found this cracker of a company online. Watch fixed and returned within the week with constant updates as to what was happening. Would not hesitate to use again.
July 5, 2024
Unprompted review
Excellent service
Excellent customer service, competitive pricing and really quick turnaround. Watch looks like new. I’d highly recommend this service.
June 29, 2024
Unprompted review
Repaired my Garmin Forerunner 945
Repaired my Garmin Forerunner 945. Cracked screen replaced and looks good as new. Good prompt service. Turnaround 5 days as promised. Thanks
June 13, 2024
Unprompted review
Great service
Great service, would highly recommend. Easy to contact and were able to answer my questions and replied quickly
Repaired my Fitbit luxe screen in less than a week and it’s working perfectly
Thanks again
June 11, 2024
Unprompted review
Advertisement
Great service and quick turn around.
Great service and quick turn around.
Thank you
June 7, 2024
Unprompted review
I would definitely recommend this company. Great speedy service.
I would definitely recommend this service.
They replaced my cracked fitbit watch, applied a protector on the screen and it was back with me in 5 days in perfect working order.
Cannot thank them enough.
June 8, 2024
Unprompted review
Great service!
I posted my garmin with a smashed face on a Thursday and got it back on the following Tuesday. Great service. Communication was also good. Definitely recommend!
May 21, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.