Fizz logo
Visit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the affordable pricing and excellent value for money, often noting significant savings compared to previous providers. People appreciate the reliable service, easy-to-manage plans, and user-friendly experience, including features like data rollover and international travel add-ons. Many find the setup process straightforward and the overall service to be consistent and effective. However, some customers also noted significant dissatisfaction with the customer service, highlighting issues with online-only support, unhelpful agents, and a lack of direct communication channels. A few other people also felt that the service itself could be ambiguous or unreliable at times, leading to frustration and a desire to switch providers.

What people talk about most

Service

Users describe ambiguous interactions with service. Many customers praise the great and affordable cellphone... See more

Price

Customers had positive experiences with price, consistently finding the services affordable and competitive.... See more

Customer service

Customers consistently note negative experiences with customer service, often highlighting the lack of phone... See more

Website

Users describe ambiguous interactions with the website. While some customers report positive experiences,... See more

User experience

People report positive experiences with the user experience. Customers consistently praise the ease of use,... See more

Value for money

Reviewers highlight positive aspects of value for money. Customers consistently praise the affordable and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Affordable plans, improvement of cover territory. Easy to manage my plan and make modifications. It took me a couple of minutes to manage and change my actual cellphone plan. I changed for an 5G plan... See more

Rated 4 out of 5 stars

Everything is manageable for your account. You get nice bonuses on your plan and discount on usefull stuff.

Rated 4 out of 5 stars

The extremely easy to set up and get going.very knowledgeable and no hassle top ips

Company details

  1. Telecommunications Service Provider
  2. Internet Provider
  3. Internet Service Provider
  4. Mobile Network Operator
  5. Phone and Internet Service

Written by the company

Sign up for affordable cell phone plans and fast home internet with Quebec's newest internet and mobile service provider.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

990 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Advertisement
Rated 5 out of 5 stars

one of the best

i love fizz so much!! had fizz since, i think, 2019/2020 till now.. wouldn't exchange fizz for any other network.

April 23, 2025
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

Affordable and practical cell phone plans

This company offers a very competitive cell phone service with lots of data at a good price, along with perks and rewards on a regular basis. The add-ons are easy to purchase, are usable for longer than most plans and are priced reasonably compared to competitors. Connectivity has been very good in both Canada and USA. They also have nice phone deals with rapid delivery.

April 22, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fizz great carrier, great price

Fizz has been an excellent mobile phone carrier for me, at the best price.
The Canada/USA service works as well, or better, than the other big three, even in rural areas.
I have bought travel add ons for data in Europe and each of them worked well and were very easy to use.
Tech support is online only - there is no persons to have a voice conversation with should you have an issue - but this works just fine for me. Any small issues I have had were remedied to my satisfaction using the chat feature. The chat bot even helped me out once.

April 22, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

I was paying close to $100 a month with…

I was paying close to $100 a month with the previous cell phone company I was glued to with a contract. I love the no contract and NOW im only paying $26 a month . Life saver as I was in debt and this company really helped with taking some financial burden off my plate. The cell service is amazing. Even when I travel to my parents place in a location where cell service is horrible and it works better than the big cellular company i was with. Im giving this good rating because it's true. I highly recommended fizz mobile 👌

April 22, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look