Flatio.com Reviews 707

Very reliable, easy process.

it lived up to expectations. I wanted to safely rent an apartment with the same comfort as I have at home, because I don't like hotels. I chose a guaranteed domestic one to be sure that I wouldn't end up without accommodation in a foreign city. I didn't have to use the customer service at all, but it was nice to know that someone would help me if anything.

Great stay! Enjoyed each and every moment. The apartment exactly as described and shown on pictures.
Great and helpful landlord.
Reccomend warmly.

The platform is well structured. The services provided are relevant and important. Customer support is quick and efficient.

Easy to use, accurate. Good and experienced support team, punctual financial management.

Flatio provides a gap-filling service in the mid term rental market. They are reliable, and have a great support team.

I had a great experience with Flatio. The longer term rentals and lower pricing are ideal.

Great service, Great Alternative to AirBnB

Flatio continues to respond as if professional on this website worried about their public reputation. The truth is that they have already decided they are not going to refund any monies I paid for rental of property that I had to vacate very early. They have kept all my funds and they will not work with me as the imply in their last comment. They also asked in their previous comment to provide where heat is guaranteed under their contract. So here it is directly from their contract on Page 3 of 8 Pages:
"Without undue delay, however no later than within 24 hours of being notified by the Tenant, the Landlord shall procure a repair of a defect in the Residential Premises which prevents its use for the common purpose, in particular if the heating of the Residential Premises, heating of water, distribution of flowing water, Internet connection or cooker are not functioning (if they are included)." There never was in the original advertisement notice that there was no heat provided, or the 85 year old woman and I who leased the location in the wintertime would have NEVER leased it. Flatio also hasn't mentioned this case is before the European Commission for Consumers under case #2024/146875. Instead of at least providing me a refund for the days I did not stay in the home at the very least (even with no heat) they claim that only their contracted lanlord can provide this when the lease and payment I made are FLATIO's not the landllord's. So I am out $1517.00, had to pay to stay in another place (with heat) while on disability and on a limited income. That is not customer service, honoring their own contract, or doing the right thing so I say again Flatio, do the right thing.

Everything with our rental through Flatio was effortless and flawlessly.

Speaking as landlord and tenant: Very responsive customer service team with fast response speed and prompt advisory. Definitely recommend booking with Flatio for longer stays.

I like Flatio, payments and communication is easy. They bring me good guests who respect my apartment.

Excellent mid term rental platform for Czech Republic / Central Europe. Lower prices for tenants, higher income for landlords.

We list our property there for rent, and it is a great supplement to our normal Airbnb bookings. We prefer Flatio bookings due to the length of stay and the lower fees. The platform works extremely well for mid-term bookings (over 1 week), although it isn't as suited (yet) for short-term bookings (less than a week). Their support and dev teams are fantastic and have changed code when there were integration issues with 3rd party PMS software.

Overall it is excellent for both hosts and guests if you are in their area.

Flatio provides security in the process, handles the entire leasing system, with rent transfers in accordance with the agreement. Great follow-up work, remembering check-in and checkout dates, with associated recommendations.

My family and I found ourselves in an unpleasant situation, since the apartment in the photo on the website did not match the reality, but Flatio solved the problem promptly and returned my money, thank you very much

So far it's been great. I made my first booking for 2 months through flatio and it was seamless. The landlady is wonderful, no scam or bs, also the website is done very well (surprisingly everything works). The only thing is the fee when paying with card - you can avoid this fee by making a bank transfer.

Flatio comes across as a being reliable, helpful. In

case of a "problems", they're being addressed asap.

I found the paying online a little confusing. But

otherwise every thing was good.

Found excellent accomodation for very reasonable prices. The check-in and check-out were very smooth.

It was easy to book, the response was really fast, so I could move into the flat nearly immediately

strongly recommended