Fleetsauce Reviews 

268
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional staff and dedicated team members who provide prompt assistance and friendly support throughout the entire vehicle leasing journey. Many people highlight the exceptional customer service, noting that queries and phone calls are handled efficiently with great personal attention from initial enquiry to final delivery. Consumers also emphasize that the overall ordering process is wonderfully smooth, efficient, and stress-free when dealing with the knowledgeable team. Some reviewers were not happy with unexpected delivery delays, extended waiting times, and occasional communication issues regarding vehicle handovers and supplier updates.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that team members are always... See more

Service

Reviewers highlight positive aspects of service, praising the quick responses, helpful support agents, and... See more

Customer service

People report positive experiences with customer service, highlighting transparent communication and... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that cars arrived on time and that the... See more

Response time

Consumers find response time to be exceptionally positive, frequently praising quick email replies, swift... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been working with Artur and his colleagues at Fleetsauce for the last 5 cars and never had one issue, they bend over backwards to help and are always super polite and friendly. If you are looking... See more

Rated 5 out of 5 stars

Everything went to plan.Car delivered on time. Communication from Steven and Luke was brilliant. Would definitely go through fleetsauce when choosing my next car. Highly recommend.

Rated 5 out of 5 stars

Brilliant service from Fleetsauce. Very professional company, kept us updated and informed all the way through the leasing process. Car came as arranged. Luke and Lewis were 1st class always on the e... See more

Rated 5 out of 5 stars

Excellent experience throughout. Genuinely helpful and proactive people that are available on the phone. Just a simple setup that works very well. Couldn't really fault anything from the initial enqui... See more

Company replied


Company details

  1. Leasing Service
  2. also in
  3. Car Rental Agency

Written by the company

Fleetsauce was established to serve customers who have often been overlooked by larger leasing companies. We take pride in fostering strong relationships with both current and prospective clients. Our goal is to build a successful, proactive business based on these connections, ensuring that every customer receives the attention and support they deserve. From contract hire to fleet management, we offer comprehensive and bespoke solutions tailored to both business and personal customers. We are committed to being open and honest in all areas of our business, ensuring a transparent and trustworthy experience.


Contact info

4.9

Excellent

TrustScore 5 out of 5

268 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(268)

84 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from Fleet Sauce

Excellent service from Fleet Sauce. Artur especially went the extra mile to find a vehicle which he duly did. Would recommend using Fleet Sauce!

March 20, 2025
Unprompted review
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Reply from Fleetsauce

Thank you for your fantastic feedback! We're delighted to hear that you received excellent service from Fleet Sauce and that Artur went the extra mile to find the perfect vehicle for you. We truly appreciate your recommendation and look forward to assisting you again in the future!

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Rated 5 out of 5 stars

Claire Fogg was very helpful from the…

Claire Fogg was very helpful from the outset. Always keeping me updated on progress and checking in daily. When my original vehicle was suddenly unavailable she sorted me another one in quick time. I would definitley recommend Fleetsauce.

March 20, 2025
Unprompted review
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Reply from Fleetsauce

We’re pleased to hear that Claire was helpful throughout, keeping you updated and resolving the issue with your original vehicle so quickly. We truly appreciate your review and recommendation! If you ever need anything in the future, don’t hesitate to reach out.

Rated 5 out of 5 stars

Claire Fogg and the team at Fleetsauce…

Claire Fogg and the team at Fleetsauce have been excellent. i tested Claire with this car search along with being difficult in choosing and over a long preiod of time. Claire was patient and worked hard to find the best deal and car for me. Top marks. Thanks Claire and team

March 20, 2025
Unprompted review
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Reply from Fleetsauce

Thank you for your review! We really appreciate it. We're glad Claire was able to find the best deal and car for you. We hope you enjoy your new car! If you do need anything, please feel free to get in touch.

Rated 5 out of 5 stars

Amazing

Amazing, straight forward experience. Artur is very professional and punctual person. I will be back ordering another BMW soon :) Honest, trustworthy individuals. I’ve send more money then need to so they immediately refunded hassle free.

March 13, 2025
Unprompted review
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Reply from Fleetsauce

Thank you for your kind words! We're thrilled to hear that you had an amazing and straightforward experience with Artur. Professionalism, punctuality, and honesty are values we take seriously, and we're glad they shined through in your experience. We truly appreciate your trust and look forward to helping you with your next BMW purchase!

Rated 5 out of 5 stars

Great company

Great company. Leased a new EV Mini in March 2025. From initial point of contact right through to follow up after delivery they've been thoroughly professional and helpful. Highly recommend.

March 18, 2025
Unprompted review
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Reply from Fleetsauce

Thanks so much! We're really glad you had a great experience leasing your EV Mini. It’s great to hear that everything went smoothly from start to finish. Enjoy your new car, and let us know if you need anything

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Rated 5 out of 5 stars

Highly Recommended

I have contract hired two cars from Fleetsauce over the last 12 months. The guys are easy to deal with, competitive pricing and very professional.
I would highly recommend them.

March 14, 2025
Unprompted review
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Reply from Fleetsauce

Thank you for taking the time to give us a review! We always strive to provide the best service with an easy process and competitive pricing. We hope you enjoy your new vehicle, and if there’s anything else we can do, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

Steve and the team looked after me from…

Steve and the team looked after me from start to finish, excellent.

March 5, 2025
Unprompted review
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Reply from Fleetsauce

Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with Steve and the team. It was our pleasure to assist you, and we truly appreciate your support. If you ever need anything in the future, we’re here to help!

Rated 5 out of 5 stars

Great review

From start to new car the team have been 100% supportive , communicative, friendly and professional . Can’t recommend enough . Many thanks team !

February 28, 2025
Unprompted review
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Reply from Fleetsauce

Thank you so much for your kind words! We're thrilled to hear that your experience with our team was positive from start to finish. It's our goal to provide exceptional support, communication, and service, and we're glad to know we met that standard. Your recommendation means the world to us. Thanks again for choosing us.

Rated 5 out of 5 stars

All very easy and seamless

All very easy and seamless, thankyou Claire.

February 26, 2025
Unprompted review
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Reply from Fleetsauce

Thank you for your kind words! We're so glad to hear that your experience was easy and seamless. If you ever need anything in the future, don’t hesitate to reach out.

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Rated 5 out of 5 stars

Good communication from Lewis

Good communication from Lewis, made the changeover at lease renewal very smooth.

February 24, 2025
Unprompted review
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Reply from Fleetsauce

Thanks for your feedback! It's great to hear that Lewis made the process smooth for you. If you need anything else, please don't hesitate to get in touch.

Rated 5 out of 5 stars

Great service from the team

Great service from the Fleetsuce team - Artur managed to find probably the last preconfigured Polestar 2 in the country to my spec - Every other lease company had a long wait for delivery - I had my car in two weeks from signing the agreement.

Everyone I dealt with has been professional, friendly and delivered on everything that they promised. Aftercare calls to make sure everything had gone smoothly were much appreciated. I can't fault their service in any way

February 7, 2025
Unprompted review
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Reply from Fleetsauce

Thank you for your fantastic review! We're so pleased to hear that Artur was able to find the perfect Polestar 2 for you and that our team delivered a smooth and efficient experience. We truly appreciate your kind words about our professionalism and aftercare. Enjoy your new car, and if you ever need anything, we're here to help!

Rated 5 out of 5 stars

Steve and Luke were fantastic

Steve and Luke were fantastic. The options I received from Steve were great from the get go. I had regular updates from both of them through the process. Couldn't recommend enough.

February 20, 2025
Unprompted review
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Reply from Fleetsauce

Thank you so much for your kind words! We're thrilled to hear that Steve and Luke provided you with great options and kept you updated throughout the process. Your recommendation means a lot to us. If you ever need anything in the future, we’re here to help!

Rated 5 out of 5 stars

HIGHLY RECOMMEND. MADE THE WHOLE PROCESS VERY EASY

Very easy to deal with. The whole experience was very smooth.
Rachael was fantastic and ensured all questions were answered and assisted us the whole way.
Highly recommend.

February 17, 2025
Unprompted review
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Reply from Fleetsauce

We're so glad to hear the process was smooth and that all your questions were answered. Thank you for your recommendation—we truly appreciate it! If you ever need anything else, we're always happy to help.

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Rated 5 out of 5 stars

Customer Service from start to finish…

Customer Service from start to finish second to none.
Really easy to deal with. Answered any questions quickly.

February 13, 2025
Unprompted review
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Reply from Fleetsauce

Thank you for your feedback! We're glad to hear you had a great experience and found our team easy to deal with. If you ever have any more questions, we're always happy to help.

Rated 5 out of 5 stars

They made leasing a car very easy!

They made leasing a car through my business (for the first time) very easy! The quote was competitive, the order process efficient and smooth, and I was regularly updated on the progress of the car, which arrived on time. Any emails I sent were answered promptly and so far the experience has been very positive. Hats off to Artur and Rachael in particular.

February 17, 2025
Unprompted review
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Reply from Fleetsauce

Thank you for your kind words! We're thrilled to hear that your first business lease went so smoothly and that you found the process efficient and hassle-free. Keeping our customers informed and ensuring a seamless experience is always our goal. Artur and Rachael will be delighted to know they made such a positive impact. We truly appreciate your business and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Great deal and Great service.

Everything went very smoothly. Great service and deal. Thank you.

February 4, 2025
Unprompted review
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Reply from Fleetsauce

We're glad to hear you had great service, got a great deal, and that the whole process went smoothly! We hope you enjoy your new vehicle, and if you ever need anything, don’t hesitate to get in touch.

Rated 5 out of 5 stars

Straightforward

Everything happened as it should. Was notified what, where, when, and all happened accordingly. Simple, straightforward, hassle free.

January 21, 2025
Unprompted review
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Reply from Fleetsauce

Thank you for your review! We always keep our customers updated throughout the process and are happy to hear you found everything hassle-free. If there’s anything else you need, don’t hesitate to get in touch!

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Rated 5 out of 5 stars

It has been great working with the team…

It has been great working with the team at Fleetsauce from beginning to end. During the initial stages, our assigned account manager provided a number of different options and specifications with a quick turnaround (and we asked for about 10 different options!). The guidance through the process was really helpful and the team made contact throughout all stages to ensure the process was a seamless as possible! Even when it came to car delivery, the team made sure they were available to assist with any issues for a car delivery on a Saturday, who then followed up on the Monday to ensure the car met expectations and assist with any aftercare.

I would definitely recommend!

January 20, 2025
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

We truly appreciate you taking the time to write such a thoughtful review, and it means a lot to us at FleetSauce. Our goal is always to provide the best experience for our customers throughout the entire process. We aim to guide customers step-by-step to ensure the best possible outcome.

We're thrilled that your experience was excellent from start to finish, from vehicle quoting to the delivery of your new vehicle. We hope you enjoy your new car! If there's anything we can assist with, please don't hesitate to get in touch.

Rated 5 out of 5 stars

Excellent In All Areas

Yet again, Fleetsauce delivered excellent first class service from start to finish.

January 17, 2025
Unprompted review
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Reply from Fleetsauce

Thank you for your review! It is very much appreciated. We are glad we could provide excellent service once again. We always strive for this and look forward to assisting you in the future.

Rated 2 out of 5 stars

Delayed delivery

The car was standard, but took over 2 months to arrive and was nearly a month later than initially advised. When it did arrive it was filthy and there was no handover explaining the cars features.

January 16, 2025
Unprompted review
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Reply from Fleetsauce

We are sorry to hear that your vehicle was delayed. Unfortunately, such delays are beyond our control. We always strive to provide honest and accurate delivery estimates, but there are times when circumstances are outside of our control. The delivery is managed by a third-party service associated with the dealership, which is beyond our direct control. However, we sincerely apologise for your experience and will pass along your feedback to help improve the process in the future.

We hope you enjoy your new car and if we can assist you any further please do not hesitate to get in touch.

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