FlightHub Reviews 117,433

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 6,776 reviews, reviewers had a great experience with this company. Customers frequently highlight the ease and simplicity of the booking process, often finding it quick and straightforward. Many appreciate the user-friendly website and the clear options available, often noting competitive and reasonable prices compared to other platforms. However, some people were dissatisfied with the customer service, mentioning long wait times, difficulty reaching a real person, or issues with agents. A few customers also reported problems with price discrepancies during the booking process or unexpected charges, particularly concerning cancellation protection plans or luggage fees.

What people talk about most

Booking process

People report ambiguous experiences with the booking process. Many customers find it easy and quick, praising... See more

Price

Customers consistently note ambiguous experiences with price. While some reviewers praise amazing,... See more

User experience

Users describe positive interactions with the user experience. Many customers found the website and app easy... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers praise the website for being easy to... See more

Customer service

Consumers find customer service experiences to be ambiguous. While some customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The aps/site is easy to use and clear. However, why I did not give a 5 ratings is because since the last 6months 3-4 times, I have selected a flight and taking time to enter all the information u... See more

Rated 4 out of 5 stars

For now I am still satisfy with your service. I do not know for tomorrow if you will fail me

Rated 4 out of 5 stars

Everything is good with flight hub. I book 80% of my flights on the app. However why don’t you have some kind of flight hub reward program. I was thinking of starting to use Expedia because the pric... See more

Rated 5 out of 5 stars

Sadly I have hours to get to my mother in England from Canada before she passes away. My original flight next day had to be cancelled and changed urgently to tonight. Flighthub kindly cancelled and re... See more


Company details

  1. #44 of 50 best companies in Flights Search Site
  2. #179 of 203 best companies in Travel Agency

About FlightHub

Written by the company

When You're Ready to Travel Again, FlightHub is Ready for You

Throughout the COVID-19 pandemic, we have been dedicated to helping our customers change their plans and resolve their issues as quickly and efficiently as possible.

"Tamara was great in helping an anxious traveler. This is a very weird time and she was able to concisely tell me what my options were and helped me the entire time to understand what she was doing. Thank you. I will be booking with you in the future!" Julie W

When you're ready to travel again, we're still here, providing the same lowest prices, best itineraries and optimal experience for more than 5 million customers we serve per year have come to expect from us. You can confidently book with us at flighthub.com

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Written by the company

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Contact info

4.0

Great

TrustScore 4 out of 5

117K reviews

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Rated 1 out of 5 stars

My experience with was extremely…

My experience with was extremely negative.

I purchased tickets while in Canada and the price was simply listed with a "$" sign without any currency specification. Logically, I assumed it was Canadian dollars. However, upon payment, it turned out that the amount was in US dollars, which resulted in my credit card being charged significantly more, plus an additional currency conversion fee.

This seems like deliberate misrepresentation. Not clearly stating the currency is a serious breach of transparency for customers, especially when it comes to international payments.

If I had known the real cost, I would never have made a purchase through this service.

Worst of all, the support team completely refused to help: no refund, no compromise, or even an attempt to resolve the situation.

Extremely disappointed. I do not recommend using this platform.

May 1, 2026
Rated 1 out of 5 stars

I am beyond frustrated and betrayed

I am beyond frustrated, hurt, and honestly angry at what I’ve just experienced with FlightHub.

At exactly 1:00 a.m. on the 5th of May 2026, I booked a flight. It got canceled. Fine. I tried again. The second booking went through successfully. I received a confirmation SMS, a confirmation email, and even an e-ticket. Everything looked legitimate. I have proof of all of it.

Then morning came and just like that, another message: “Your booking has been canceled.” No proper explanation. Nothing.

But what hurts the most? They already deducted $319 from my account.

Now they’re telling me I must wait 10 days for a refund as if my situation can just pause for 10 days.

I am traveling for medical reasons from Zambia to South Africa. I already have hospital bookings that I can’t just cancel without consequences. To reschedule, I would need about $600 money I don’t have. This situation has completely thrown my plans into chaos.

I tried everything to reach them:

- WhatsApp? Just an AI giving robotic responses.
- Phone numbers? Either off or unreachable.
- I was given another number to call. I called 3 times.
- I spent about $80 worth of airtime.
- I stayed on calls for over 2 hours… and not a single human being came to help me.

Nothing. Silence.

No live agent. No real support. No accountability.

At some point, I even begged them keep the money, just rebook me a flight. They refused. I asked them to at least help me secure another ticket. They refused again.

So what exactly is this?

How do you take someone’s money, issue a confirmed ticket, and then cancel it like it means nothing? How do you leave someone stranded when they are traveling for something as serious as medical care?

This feels deceptive, careless, and completely unacceptable.

Right now, I feel like I’ve been robbed not just of my $319, but of time, peace of mind, and an important opportunity to attend to my health.

People need to be very careful. Because if this can happen to me, it can happen to anyone.

This experience has been nothing short of a nightmare.
Go to their app reviews on Google Play Store you will cry a whole day. People really have a bad experience with this scam of an agency. Imagine an agency that doesn't have email chat, no live chat, number on their site don't work, AI provides you a number on their WhatsApp that you will call and never get response. If i don't get attention to this matter. I'm suing this company. My health matters the most. They have really put me in serious depression.

May 5, 2026
Unprompted review

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