Flights Hall Reviews 567

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and patience, often highlighting specific individuals who went above and beyond to secure suitable flights. Many people appreciate the smooth and stress-free booking process facilitated by the dedicated assistance they received, leading to great deals and satisfaction with the outcome. However, some customers were not happy with the website and service, reporting issues with price discrepancies and unexpected cost increases. People also mentioned problems with booking confirmations, with some experiencing delays or issues with their reservations, causing considerable inconvenience and additional costs.

What people talk about most

Staff

Users describe positive interactions with staff, frequently praising individual agents like Paul, James,... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers report issues with... See more

Booking process

Reviewers mention ambiguous feedback about the booking process. Some customers report positive experiences,... See more

Service

People report ambiguous experiences with service. Many customers praise the professionalism, helpfulness, and... See more

Website

Customers had negative experiences with the website. Many reviewers found the site confusing and described it... See more

Based on these reviews

Rated 4 out of 5 stars

Experience was great even though it was a bit scary waiting for the ticket confirmation since it took a couple of days. Daizy was fantastic and very helpful and reassuring and I am very delighted. Wou... See more

Rated 4 out of 5 stars

I booked a flight for a certain amount then ended up paying $300+ more than the original price. Other than that, everything else went great.

Rated 4 out of 5 stars

Very helpful. But called me 4 times back to back for a review while I’m at work


Company details

  1. Travel Agency

Written by the company

Flightshall.com is a leading online travel web site specializing in cheap flights, discount hotel rooms, cheap car rentals and wholesale cruises to the top travel destinations within the United States and the World. Our goal is to provide consistent value to our customers by offering discounted travel pricing, a large variety of travel content and outstanding customer service. Flightshall.com has negotiated direct agreements with the world’s leading airlines to provide the cheapest airfare deals to our customers. In addition, Flightshall.com works directly with a large number of airlines to offer airline Web fares or specially negotiated fares that provide an additional source of inexpensive airfare options for our customers. These airfares are in most cases, substantially cheaper than the traditional published content displayed on many travel sites.


Contact info

3.8

Great

TrustScore 4 out of 5

567 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent Customer Service

I made reservations that had to be changed and the tickets were in my nieces name and only her contact information. Flightshall could recognize from my phone number which tickets I had purchased and quickly made the change. The staff was very courteous and professional. I was very impressed with their services!

September 28, 2023
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

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Rated 5 out of 5 stars

Great price with fenomenal customer service by Eva!

After some skepticism for being my first time using this site, I am thoroughly impressed with the customer service I received from Eva. I had found my tickets at a lower price on another website, and to my delight, they matched it! Within a few hours, I received an email containing my E-tickets. I wholeheartedly recommend this website, especially due to the exceptional customer service provided by Eva. JAC.

September 26, 2023
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Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

User friendly

User friendly. When finished Vivian sent me my etickets

September 15, 2023
Unprompted review
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

This was my first time using Flights hall

This was my first time using Flights hall. I was concerned after the booking was complete. The booking was cancelled quickly because my credit card company did not recognize there company and I did not see this quickly enough even though they did email me about this. They do multiple charges including the airline. They refunded my CC within a few days.
After recieving the refund and understanding there process we re-booked and the process went very smoothly. Jessica was great and helped completed our booking and also helped with the seat assignments as best as she could with the airline.
Price for our trip was very good compared with booking directly with the airline. I would recommend this company and I will use them again.

September 10, 2023
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

Great experience again

Great experience again. I always book my son's trip through flightshall.com

September 5, 2023
Unprompted review
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

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Rated 5 out of 5 stars

Great customer service

Going through the initial reservation screen was a simple process as I had been on other sites trying to find flights. I was amazed how quickly things went for me. I quickly got a response on my reservations. I did have corrections to do and Sophie helped me through the steps. She was nice, very patient and alleviated my concerns in no time. This is what is needed in customer service!

August 22, 2023
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Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

Great experience… affordable flights……

Great experience… affordable flights… rep was helpful!

July 15, 2023
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Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

Amazing service and great prices

July 3, 2023
Unprompted review
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

Rated 4 out of 5 stars

MY FIRST EXPERIENCE

My first esperience in 2022 was supper great and the price was excellent. However, the price this time was expensive. EVA though was very good. I wish the price had stayed the same as I saw on the website but time was not on my side so I had to buy it.

June 17, 2023
Unprompted review
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, best pricing. Lack of immediate booking info is compensated by customer service callback and confirmed booking

June 12, 2023
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

Great job

Smooth and easy

February 11, 2023
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

I was nervous about booking through…

I was nervous about booking through this company I've never heard of. But my experience was good and it was legit! I've used them twice now and found airfare cheaper than anywhere else I looked

May 30, 2023
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us care@flightshall.com

Thank you
Customer support
Flights Hall

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Rated 4 out of 5 stars

Overall, great experience!

Overall, excellent experience. Just a little awkward waiting 24 hours for confirmation your tickets were purchased. But Monica and the team were patient and did a great job getting me through it.

May 24, 2023
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us care@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

Good service, highly recommended

Easy to use and your customer service is A+. One thing, fix your DOB (I put in January 31, and it kept coming up January 30) and add a confirm purchase button as I tried to fix the birthdate thing and it kept purchasing tickets for me. .

May 18, 2023
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us care@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

Start with FlightsHall

When I couldn’t complete the reservations online, I ended up speaking with an agent. He was very helpful, knowledgeable and quick. FlightsHall has great options for flights and reasonable fairs.

May 10, 2023
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us care@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

I got the lowest priced tickets for our…

I got the lowest priced tickets for our family to Mexico!! I was nervous that I might have gotten scammed but everything was so smooth and zero issues with my tickets with Delta Airlines. Thank you!

February 6, 2023
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us care@flightshall.com

Thank you
Customer support
Flights Hall

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Rated 5 out of 5 stars

Vivian was awesome

Vivian was awesome! Very patient and willing to work with me to complete the task. Thank you.

May 1, 2023
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us care@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

Mike is quick and professional

Mike is quick and professional, I got the best rate possible for the time frame I booked. I will absolutely use flightshall again. 10/10

April 22, 2023
Unprompted review
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us care@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

Thank you mike for the fast

Thank you mike for the fast, efficient, good and affordable flights.

April 4, 2023
Unprompted review
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us care@flightshall.com

Thank you
Customer support
Flights Hall

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