Flights Hall Reviews 567

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and patience, often highlighting specific individuals who went above and beyond to secure suitable flights. Many people appreciate the smooth and stress-free booking process facilitated by the dedicated assistance they received, leading to great deals and satisfaction with the outcome. However, some customers were not happy with the website and service, reporting issues with price discrepancies and unexpected cost increases. People also mentioned problems with booking confirmations, with some experiencing delays or issues with their reservations, causing considerable inconvenience and additional costs.

What people talk about most

Staff

Users describe positive interactions with staff, frequently praising individual agents like Paul, James,... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers report issues with... See more

Booking process

Reviewers mention ambiguous feedback about the booking process. Some customers report positive experiences,... See more

Service

People report ambiguous experiences with service. Many customers praise the professionalism, helpfulness, and... See more

Website

Customers had negative experiences with the website. Many reviewers found the site confusing and described it... See more

Based on these reviews

Rated 4 out of 5 stars

Experience was great even though it was a bit scary waiting for the ticket confirmation since it took a couple of days. Daizy was fantastic and very helpful and reassuring and I am very delighted. Wou... See more

Rated 4 out of 5 stars

I booked a flight for a certain amount then ended up paying $300+ more than the original price. Other than that, everything else went great.

Rated 4 out of 5 stars

Very helpful. But called me 4 times back to back for a review while I’m at work


Company details

  1. Travel Agency

Written by the company

Flightshall.com is a leading online travel web site specializing in cheap flights, discount hotel rooms, cheap car rentals and wholesale cruises to the top travel destinations within the United States and the World. Our goal is to provide consistent value to our customers by offering discounted travel pricing, a large variety of travel content and outstanding customer service. Flightshall.com has negotiated direct agreements with the world’s leading airlines to provide the cheapest airfare deals to our customers. In addition, Flightshall.com works directly with a large number of airlines to offer airline Web fares or specially negotiated fares that provide an additional source of inexpensive airfare options for our customers. These airfares are in most cases, substantially cheaper than the traditional published content displayed on many travel sites.


Contact info

3.8

Great

TrustScore 4 out of 5

567 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Thank you Mike for the great service

Thank you Mike for the great service. Looking forward to my next experience eagerly.

April 14, 2023
Unprompted review
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us care@flightshall.com

Thank you
Customer support
Flights Hall

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Rated 5 out of 5 stars

Thank you Mike for the amazing

Thank you Mike for the amazing, fast, best flights and fast service.

April 13, 2023
Unprompted review
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us care@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

The price was extremely competitive

The price was extremely competitive, The customer service rep was very helpful.

April 29, 2023
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us care@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

They were great getting things…

They were great getting things organized for us, very friendly!

April 19, 2023
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us care@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

I THINK IS WAS SO EASY TO BOOK WITH YOU…

I THINK IS WAS SO EASY TO BOOK WITH YOU GUYS.

April 20, 2023
Unprompted review
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us care@flightshall.com

Thank you
Customer support
Flights Hall

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Rated 5 out of 5 stars

Vivian and Bryan were great

Vivian and Bryan were great! I received help with my booking immediately after there was an error. I received calls and emails to help finalize my booking and everything went smoothly. Thank you!

April 20, 2023
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us care@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

Jessica was great

Jessica made my experience great. Never booked flights before. She was very patient and kind. Explained everything as were went. Called me back for any questions and stayed with me till everything was completed. Thanks so much Jessica.

April 18, 2023
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us care@flightshall.com

Thank you
Customer support
Flights Hall

Rated 4 out of 5 stars

I was able to get my flights

I was able to get my flights and the price that was posted. I never was contacted so never had any contact with customer service so no experience with them to rate in person contact. Otherwise online is a good experience so far. Just hoping the tickets and flight goes well. Hope I can upgrade but at this time no seats available ;-(

April 13, 2023
Unprompted review
Rated 5 out of 5 stars

No more searching several sites

No more searching several sites. I call and give itinerary and they get the best fare. Thanks guys.

April 10, 2023
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us care@flightshall.com

Thank you
Customer support
Flights Hall

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Rated 5 out of 5 stars

Choose Flightshall for your travels.

Amy was knowledgeable and understanding in her line of work. She answered my questions to the best of her ability. She had a courteous and pleasant demeanor over the phone.

April 4, 2023
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us care@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

Great experience!

Great experience!! I was skeptical before checking around and I am glad I used them.

April 2, 2023
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us care@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

I have booked for 7 of my family…

I have booked for 7 of my family members, all the process was smooth and when we called we received support on time.

April 2, 2023
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us care@flightshall.com

Thank you
Customer support
Flights Hall

Rated 1 out of 5 stars

The worst customer service ever

The worst customer service ever, after I purchased the ticket they keep calling me to ask me my credit card picture and my driving license. I never been ask to provide my credit card copy to buy a ticket and if I didn’t send them, they treat me to void ticket in the last minute. You don’t want buy ticket with them, the worst customer service experience ever.

March 30, 2023
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Rated 5 out of 5 stars

This was the easiest transaction I have…

This was the easiest transaction I have made in a long time. Customer service was great.

March 29, 2023
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us care@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

Excellent service

Excellent prices and great service

March 29, 2023
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us care@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

Jessica and Vivian (customer support) were great

I had a question about selecting seats after making my reservation. Jessica contacted my promptly via email and answered my question about seating. I received a call from Vivian the next morning to follow-up on the email correspondence and let me know that my seats had been selected. Both people were prompt, professional, and helped me with my situation. Based on my experience, I would book with Flights Hall again.

March 30, 2023
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us care@flightshall.com

Thank you
Customer support
Flights Hall

Advertisement
Rated 5 out of 5 stars

Easy

Easy! Quick! and great fares!

March 30, 2023
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us care@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us care@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

Quick

Quick, efficient and they called right away to make sure everything was set.

March 28, 2023
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us care@flightshall.com

Thank you
Customer support
Flights Hall

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