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Review summary

Created with AI, based on recent reviews

Looking at 220 reviews, reviewers had a great experience with this company. Customers consistently praise the customer service for being exceptional, with many highlighting the dedication and helpfulness of the support staff. People find the overall service to be excellent, appreciating the efficiency and ease of their interactions. The user experience is frequently described as smooth and straightforward, making the process of obtaining software simple. However, some people encountered issues with product activation, with keys occasionally not working as advertised or becoming invalid after a short period. There were also instances where customers experienced slow response times from customer support, or even no response at all, leading to frustration and delays in resolving their issues.

What people talk about most

Product

People report ambiguous experiences with product. Many customers praise the affordability and quick delivery... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and efficiency... See more

Response time

Customers consistently note ambiguous experiences with response times. Many reviewers praise the quick and... See more

User experience

Consumers generally find the user experience to be positive, highlighting a simple and stress-free process... See more

Service

Clients share positive opinions on service. Many customers praise the excellent and responsive customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fixeasy makes purchasing Microsoft software the only place to look. They sell about ever version of Windows, Office and other software at a very reasonable price with downloads and activation keys se... See more

Rated 5 out of 5 stars

Great pricing and great service! I had an issue with my pc coming with the software I was purchasing and reached out by email on a late weekend night. These guys at Flixeasy actually returned my email... See more

Rated 5 out of 5 stars

I downloaded MS Office 2019. Their process works. But you have to follow their instructions exactly. If you have to wait a few minutes for a code, don't panic. Be patient. Look, it's getting more d... See more

Rated 5 out of 5 stars

In August 2025, I bought Office Pro 2024 from Flixeasy. It installed and worked smoothly without demand for activation. Almost a month later, I received a request for activation within 4 days. Follo... See more


Company details

  1. Computer Software Store

Written by the company

Flixeasy is designed to provide customers with genuine software keys. We are a trusted Microsoft partner and only sell 100% guaranteed Microsoft software.


Contact info

4.1

Great

TrustScore 4 out of 5

637 reviews

5-star
4-star
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1-star

Replied to 2% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

These Guys are the Best!!!!!

These Guys are the Best!!!!!
All the keys they have provided to me are working fine and if you need customer service, they are right there for you. Can't say enough good things about them!

April 13, 2026
Unprompted review
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Rated 3 out of 5 stars

MSFT Visio key invalid & non-responsive support

MSFT Visio key invalid, their support is non-responsive. I tried their phone number, web support form, email, nothing came back. Web support form gives "server error, cannot be submitted" Will never buy anything from these guys again.

Update: they did respond after a few tries and got me through getting an installation ID. I had to find out MSFT's aoh site is the place where i could use that to validate the key. It wasn't easy but worked.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Took a little work but the price is unbeatable

I initially ordered Win 11 Pro and Microsoft Office 2024, BUT: I already had Win 11 Home installed, and I really needed Microsoft Publisher, so:
I SHOULD have ordered Office 2021 Plus and the Win 11 Home to Pro Upgrade. Once I thoroughly wiped Office 2024 off my PC, I was able to (pretty) smoothly upgrade to Win 11 Pro, then install Office 2021 (which still includes Publisher). Despite a few hiccups, Flixeasy Support always answered my questions and got me back on track. For the price, well worth it!

April 11, 2026
Unprompted review
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Rated 4 out of 5 stars

I was Leary of doing business with this…

I was Leary of doing business with this company due to the fact they were not located in America, They showed me this company has great customer service. communicated with grace and technical assistance if needed.

March 25, 2026
Rated 5 out of 5 stars

I had an issue with the product I…

I had an issue with the product I bought and emailed the company, not only did they respond quickly but walked we through the issue. PS: I brought the wrong product and they resent me the correct product with no issues. Great customer service.

April 7, 2026
Unprompted review
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Rated 4 out of 5 stars

Good, could be great!

There is an error of some sort with the web site order process. When I have completed my order, the web site still indicates that I need to complete my order.
I use Firefox browser. This misleading and a bit confusing message is why I have NOT scored them with 5 stars.

March 25, 2026
Rated 1 out of 5 stars

This is scam!!!

This is scam!!!! They gave code that has been used multiple times!!! I wrote them multiple emails but received no response!!! They stole my money and did not want to give me refund!!! Be aware this is a scam!!! Do not purchase any product from them unless you want a code that doesn’t work!!!

March 30, 2026
Unprompted review
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Rated 5 out of 5 stars

A Company That You Can Trust.

In the middle of the night I needed a Windows Key-Code for Windows10 Pro. I ordered and paid for it through the Flixeasy website. (It was only $9.99.) As soon as I paid for it, the email with the key code landed in my email in-box. And, although I had already been warned by a local tech that purchased key codes are often bad... the Flixeasy Key-Code worked perfectly with the software that I already had! Not only were they very low-priced; but their system also worked immediately, and perfectly! Flixeasy quickly, and inexpensively, solved a problem that had been aggravating me for some time! And that, despite the fact that they are located 4,928 miles away from me!!!

March 25, 2026
Unprompted review
Rated 3 out of 5 stars

Product keys didn't work

I ordered a Windows 11 Upgrade (from the Home to Pro version) and MS Office 2024 Pro. Neither of the product keys that I was given worked. After several email exchanges with their 'service' email I was finally sent two product keys that worked. So the end result was OK but the product keys should have worked properly the first time. Although the list price was a bargain there was an additional cost in terms of my time spent troubleshooting.

March 6, 2026
Unprompted review

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