The email used to book my ticket was completely different than the one I provided, hence when I try to view the booking details on the airlines website I cannot (Edit) The customer service is AMAZIN... See more
Company replied
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IT'S A VERY BAD WAY TO DEDUCT 50 PERCENT OF THE AMOUNT EVEN IF A PERSON WANTS TO CANCEL HIS/HER TICKET BEFORE 1 MONTH FROM TRAVELLING. IT SHOULD BE 100 PERCENT REFUNDED EVEN 1 WEEK BEFORE. I NEVER REC... See more
Company replied
No annoying 50 popups about additional luggage or any tv shows you want to watch mid flight, all in a very simple layout so you don't have to unnecessarily uncheck all additional things some booki... See more
Ticket booking and details entering was easy and quick. So 4 star rating, and 1 star reduced because in some airports like Delhi airport, one needs to bring a pdf with passenger details like name and... See more
Company details
Written by the company
Vergleichen Sie die billigsten Flüge und Flugtickets von Fluggesellschaften und buchen Sie direkt auch Ihr Hotel und Mietwagen. Flugladen.de – der Billigflug Spezialist
Flugladen.de
Written by the company
- Die Reise Experten
- Flugladen.de ist einer der größten Online-Flugticketanbieter Deutschlands und vergleicht zudem mehr als 120.000 Hotels in über 100 Ländern sowie das weltweite Angebot der größten Autovermieter. Das Unternehmen ist Teil von Travix International BV einem der weltweiten Marktführer in der Reisebranche.
- Fluggesellschaften auf einen Blick
- Flugladen.de vergleicht die Tarife der Fluggesellschaften inkl. Low Cost Airlines und prüft gleichzeitig, ob der günstigste Preis auch verfügbar ist. Erfassen Sie alle Flugangebote(auch Billigflieger)auf einen Blick und finden Sie so schnell und bequem Ihren günstigen Flug.
Contact info
4.1
Great
39K reviews
Asks customers to review
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Never Again, really unfair
I made a booking by mistake and wanted to cancel it just after couple of minutes and the website charged me 180 euros. It is really unfair!!!!
July 13, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
IT'S A VERY BAD WAY TO DEDUCT 50…
IT'S A VERY BAD WAY TO DEDUCT 50 PERCENT OF THE AMOUNT EVEN IF A PERSON WANTS TO CANCEL HIS/HER TICKET BEFORE 1 MONTH FROM TRAVELLING. IT SHOULD BE 100 PERCENT REFUNDED EVEN 1 WEEK BEFORE. I NEVER RECOMMEND THIS SERVICE TO ANYONE.
May 20, 2026
Reply from Flugladen.de
Thank you for sharing your feedback. We understand your frustration regarding the cancellation policy . We appreciate you bringing this to our attention. Please share your booking number so we can check what happened and what other options we can offer. Thanks and kind regards Anne
Good service
July 11, 2026
Booking process was quick and easy
Booking process was quick and easy cheap not expensive flight
July 8, 2026
The worst of all
The worst of all, everytime some hidden schemes pop off and very incompetent people who cant really help you, rather pay few bucks more and fly with something that actually is good at what they do
June 20, 2026
Reply from Flugladen.de
Thank you for sharing your feedback. We are sorry to hear that your experience was disappointing and that you felt our service did not meet your expectations. We are always working to improve our service and the competence of our team. Have a great trip and please know our Customer Care is there to service you 24x7 via chat, call and email. Kind regards Klara
How can you sell me a ticket that…
How can you sell me a ticket that includes luggage only for a part of the flight?
January 8, 2026
Reply from Flugladen.de
Hello Polona,
The options on the website are designed to display the most advantageous combinations for the chosen route. Because various airlines often offer connecting flights, baggage rules may differ per flight segment. This offers complete flexibility to choose exactly what you need for each part of the journey.
Kind regards,
Flugladen
Ingrid
Smooth and easy to bye.
July 9, 2026
This company is dishonest
This company is dishonest, and their customer service is very poor. I had a very bad experience with them, and I do not recommend booking through them.
July 5, 2026
Reply from Flugladen.de
Hello Mohamad,
Thank you for your feedback.
Flugladen is not a dishonest company and will always try to find the best possible solution.
When a booking is cancelled, we always check what refunds are possible according to the airline's terms and conditions and for any additional booked options. Depending on the fare, it is possible that the full amount will not be refunded.
Kind regards,
Flugladen
Bianca
Dont write on the electronic ticket…
Dont write on the electronic ticket receipt WRONG DEPARTURE and ARRIVAL times - like date of booking !!!!!
July 7, 2026
Reply from Flugladen.de
Hallo Thannicha,
I reviewed this booking also and see all flights confirmed. On the email with
e-tickets all flights shows identical with the reservation in our system.
In case of questions please contact the chat or email option.
Kind regards
Flugladen
Bianca
Very helpful and nice
July 4, 2026
This app is really helpful and easy to…
This app is really helpful and easy to buy tickets and you can find the best low price here
July 6, 2026
Great it is very easy for me I am using…
Great it is very easy for me I am using this for the 3rd time
July 2, 2026
The email used to book my ticket was incorrect
The email used to book my ticket was completely different than the one I provided, hence when I try to view the booking details on the airlines website I cannot
(Edit)
The customer service is AMAZING, within 24 hours they fixed the issue and even called me to confirm. Amazing job!
July 4, 2026
Reply from Flugladen.de
Thank you for your feedback. We understand your frustration regarding the incorrect email address used for your booking. This can certainly be inconvenient when trying to access your flight details. We apologize for any difficulty this has caused. We are able to adjut this for you. Our customer care will contact you for support. Kind regards Klara
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