Fly Business Reviews 

738
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 416 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the staff for their exceptional helpfulness, patience, and professionalism, often going above and beyond to secure suitable flights. Many people appreciate the agents' diligence in finding excellent deals and significantly lower prices for various flight classes, often within budget. The booking process is generally described as smooth and convenient, with agents providing responsive and attentive support. However, some customers also noted concerns regarding transparency, such as details emerging after booking that should have been disclosed earlier.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, patience, and... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the exceptional and... See more

Customer service

People report positive experiences with customer service, highlighting agents as courteous, professional, and... See more

Price

Reviewers mention positive feedback about price, with many customers reporting that they secured flights,... See more

Booking process

Customers consistently note positive experiences with the booking process, describing it as very smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have booked flights with Johnny a few times so I sent an email to him explaining what I wanted this time. He responded quickly and suggested flights that would meet my needs. I asked if he could f... See more

Company replied

Rated 5 out of 5 stars

Jeff Green of Fly Business did an excellent job with my 2 recent bookings. He does extensive research, shares his knowledge and goes way above and beyond what is required of him. You can tell as he to... See more

Company replied

Rated 5 out of 5 stars

We were very skeptical of these third party flight bookings. Greg eased our fears by answering our questions and concerns in a very timely and complete fashion. And after we made the payment he was... See more

Company replied

Rated 5 out of 5 stars

Mr Marcus Ray, of Fly Business helped me to change my return ticket. He was friendly, knowledgeable and extremely professional as he helped me to get a suitable date and price for my flight. All th... See more

Company replied


Company details

  1. #77 of 200 best companies in Travel Agency

Written by the company

🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

738 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(738)

403 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Oliver was able to provide different…

Oliver was able to provide different options for my airline reservation flying in Business Class in a very timely fashion.

April 15, 2026
Fly Business logo

Reply from Fly Business

Hi Richard, thank you for your feedback! We’re glad everything was handled efficiently and that you had a smooth experience. We truly appreciate your support!

Rated 5 out of 5 stars

was very good esperienze i can…

was very good esperienze i can reccomende ron and the co.

April 15, 2026
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Reply from Fly Business

Hi Vincent, we really appreciate you sharing this! It’s great to hear everything went smoothly, and your support means a lot to us.

Rated 5 out of 5 stars

So willing to b work with me to tweak…

So willing to b work with me to tweak our needs.

April 14, 2026
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Reply from Fly Business

Hi Cindy, thank you for your feedback! We’re glad everything was tailored to fit your needs and that you had a positive experience. We truly appreciate your support!

Rated 5 out of 5 stars

Michael was very patient

Michael was very patient, he walked me through step by step. Thanks Sheila Bigos

April 13, 2026
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Reply from Fly Business

Hi Sheila, thank you for your kind words! We’re glad you felt supported throughout the process and had a smooth experience. We truly appreciate your feedback!

Rated 5 out of 5 stars

International travel

Harry was very prompt in responding to the queries

April 13, 2026
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Reply from Fly Business

Hi Hemant, thank you for your feedback! We’re glad you had a smooth and responsive experience. We truly appreciate your support!

Rated 5 out of 5 stars

Ron was quick and efficient

Ron was quick and efficient. He communicated clearly and sought out my wishes for our trip. I really appreciate that.

March 28, 2026
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Reply from Fly Business

Hi Beth, thank you for your feedback! We’re glad everything was handled smoothly and that your needs were well understood throughout the process. We truly appreciate your support!

Rated 5 out of 5 stars

Best travel agent

My wife & I travel internationally several times, and I must say that Ms. Amy Doherty "Senior Travel Agent " with Fly Business has been the BEST travel agent that I have ever come into contact with. She answered phone calls on weekends and after normal working hours. I will use her and Fly Business on all of future trips

April 13, 2026
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Reply from Fly Business

Hi Ralph, thank you for your kind words! We’re glad to hear you had such a great experience and received dedicated support throughout the process. We truly appreciate your trust and look forward to assisting with your future trips!

Rated 5 out of 5 stars

Very good service

Very good service and airline ticket prices!!!

April 13, 2026
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Reply from Fly Business

Thank you for your feedback! We’re glad you had a great experience and found strong value in what we offer. We truly appreciate your support!

Rated 5 out of 5 stars

Friends planned a 40th birthday party…

Friends planned a 40th birthday party in Crete, Greece. I suffer from back and neck issues and knew that I could not travel from New York to Greece in an economy class airline ticket. I researched the prices for business/first class and they were astronomical, well past my budget. I was fortunate enough, however, to come across fly.business. I emailed them and Mario returned my call. Mario made it financially possible for me to attend the bday celebration. He was kind and patient while I figured out my dates. No matter how many times I changed plans, Mario was right on it and never pressured me. Mario found me flights I could afford with all the bells and whistles. I will not book another airline ticket without first contacting Mario. I have already referred him to several friends. Thank you Mario, you’re a gem.

April 10, 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Hi Amy, thank you for sharing this! We’re so glad Mario was able to make your trip possible and support you every step of the way. It’s great to hear everything worked out so well, and we truly appreciate your recommendations!

Rated 5 out of 5 stars

Outstanding service

April 12, 2026
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Reply from Fly Business

Hi David, thank you for your feedback! We’re glad you had a great experience with our service. We truly appreciate your support!

Rated 5 out of 5 stars

Logan was patient

Logan was patient, courteous and promptly responded to al inquiries.

April 9, 2026
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Reply from Fly Business

Hi Michael, thank you for your feedback! We’re glad Logan provided a smooth and responsive experience. We truly appreciate your support!

Rated 5 out of 5 stars

First time buyer is impressed…

I decided to try fly.business based upon a recommendation of a friend. Historically I have booked my travel via the major carriers.
What I found was a very customer focused and friendly service at fly.business. My associate, Michael Bennington, very quickly presented options to my destination on the exact dates I needed. The savings were amazing vs the major carriers.
The buy transaction was also very easy and fast. I have already picked my seats on a carrier with new equipment and a reputation for customer satisfaction.
I will definitely reach out to Michael for my next trip.

April 6, 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Hi John, thank you for giving us a try and sharing your experience! We’re glad Michael was able to deliver great options and make the process smooth while securing strong savings. We truly appreciate your trust and look forward to helping with your next trip!

Rated 5 out of 5 stars

Anthony StaffordYour agent

Your agent, Anthony Stafford provide a prompt efficient service. couldn’t ask for anything more?

April 8, 2026
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Reply from Fly Business

Hi Thomas, thank you for your feedback! We’re glad Anthony provided prompt and efficient service. We truly appreciate your support!

Rated 5 out of 5 stars

We have happily used Fly.Business

We have happily used Fly.Business sev real times now and are completely satisfied with the service that Stan has provided.

April 8, 2026
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Reply from Fly Business

Hi Kim, thank you for your continued trust! We’re glad to hear Stan has consistently provided great service. We truly appreciate your support!

Rated 4 out of 5 stars

So FAR its Excellent!

In general the experience and communication with Ella was excellent. Being my first experience with Fly Business I must confess I was skeptical about achieving the Flight arrangements at a discounted price without issues or surprises, hidden fees or any other kind of problem. So Far so good, I confirmed the flights, can now see them in my American Airlines website and AADVANTAGE account, seats assigned, Record Locator confirmed etc. I hope we will be able to have this vacation and come out of it without any problem that may change my perception and opinion of this service you provide. But I promise that at the conclusion of my trip if everything goes well I will be more than willing and happy to do a follow up review and keep using your services for all my future International Flights

April 7, 2026
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Reply from Fly Business

Hi Roberto, thank you for sharing your experience! We’re glad Ella was able to provide clear communication and build your confidence throughout the process. It means a lot to hear everything is confirmed and running smoothly so far. We truly appreciate your trust and look forward to hearing about your trip!

Rated 5 out of 5 stars

Real Recognize Real…Fly Business delivers real value when…

…Fly Business delivers real value when navigating complex travel pricing. Matthew was exceptional—responsive, strategic, and committed to securing the best option for my birthday trip. Seamless experience from start to finish. Highly recommend.

March 31, 2026
Fly Business logo

Reply from Fly Business

Thank you!
We’re glad Matthew was able to deliver a smooth experience and find the best option for your trip. We appreciate your recommendation and hope to assist you again soon!

Rated 5 out of 5 stars

Fly Business is a trusted partner ...

Fly Business is a trusted partner .... better than any travel support I had in my 35 year career at a Fortune 50 company. Lucas Bauer, my travel consultant, is friendly, responsive and has provided great recommendations to make my long distance travel more efficient. I recently had to make a travel change late on a holiday Friday evening ... and he responded immediately with a great solution. Very impressed. Wish I had found Lucas and Fly Business sooner.

April 4, 2026
Fly Business logo

Reply from Fly Business

Thank you, Anthony!
We truly appreciate your trust and kind words. We’re glad Lucas has been able to support you and make your travel easier, even on short notice. It means a lot to us!

Rated 5 out of 5 stars

Very professional and well-informed

Very professional and well-informed. Found great flights at great prices.

April 4, 2026
Fly Business logo

Reply from Fly Business

Thank you, Mark!
We’re glad you found our service professional and helpful, and that we could secure great flights at a great price. We appreciate your support!

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