Fly Business Reviews 

726
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 413 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, patient, and knowledgeable, often going above and beyond expectations. Many people highlight the excellent customer service, noting agents are professional, responsive, and dedicated to finding suitable flight options. Reviewers frequently appreciate the competitive pricing, with many successfully securing significantly lower fares and options within their budget. The booking process is generally described as smooth and easy, leading to a positive overall experience for consumers. Consequently, many express strong intentions to reuse the service and recommend it to others, highlighting the trust built through positive interactions.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, patience, and... See more

Service

Customers had positive experiences with service, often highlighting the diligence, helpfulness, and patience... See more

Customer service

People report positive experiences with customer service, highlighting agents' helpfulness, patience, and... See more

Price

Reviewers highlight positive aspects of price, with many customers reporting that agents worked hard to find... See more

Booking process

Customers consistently note positive experiences with the booking process, describing it as smooth and easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jeff Green of Fly Business did an excellent job with my 2 recent bookings. He does extensive research, shares his knowledge and goes way above and beyond what is required of him. You can tell as he to... See more

Company replied

Rated 5 out of 5 stars

Mr Marcus Ray, of Fly Business helped me to change my return ticket. He was friendly, knowledgeable and extremely professional as he helped me to get a suitable date and price for my flight. All th... See more

Company replied

Rated 5 out of 5 stars

Mario Rossi did a great job helping us book our flights for an international trip to Germany to visit family. However, due to a medical emergency we had to cancel the trip. Mario did an even better jo... See more

Company replied

Rated 5 out of 5 stars

We were very skeptical of these third party flight bookings. Greg eased our fears by answering our questions and concerns in a very timely and complete fashion. And after we made the payment he was... See more

Company replied


Company details

  1. #78 of 199 best companies in Travel Agency

Written by the company

🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

726 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(726)

414 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good communications and clear…

Good communications and clear explanations to my questions.

June 15, 2026
Fly Business logo

Reply from Fly Business

Hi Sam, thank you for your feedback! We’re glad the communication was clear and your questions were explained well. We truly appreciate your support.

Rated 5 out of 5 stars

Travis was very fast and helpful

Travis was very fast and helpful. He reviewed all of the details on the phone with me. I can’t imagine having any better service for arranging my business class flights.
Paul

June 14, 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Hi Paul, thank you for your kind words! We’re glad Travis was quick, helpful, and took the time to go through all the details with you. We truly appreciate your feedback.

Rated 5 out of 5 stars

He Gave Me Space… and Somehow Sold Me Premium Economy!

Carter Morris was a pleasure to work with. He has a natural ability to build an instant connection and make you feel comfortable from the start.

What I appreciated most was that he never pressured me or overwhelmed me with calls. He gave me the space and time to make my decision while always being available when needed. I never felt rushed or subjected to a hard sales pitch.

Carter delivered on every promise and even went out of his way after work hours to ensure a smooth experience. In fact, I chose to book Premium Economy over Economy largely because of the trust and confidence he inspired.

A true asset to the FlyBusiness team—I would happily recommend Carter to anyone looking for exceptional service.

June 14, 2026
Fly Business logo

Reply from Fly Business

Thank you for the kind words! We’re glad Carter made the process comfortable, pressure free, and easy from start to finish. It’s great to hear he earned your trust, and we truly appreciate your recommendation.

Rated 4 out of 5 stars

Be aware your ticket has extra flights…

Be aware your ticket has extra flights attached to it.

June 6, 2026
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Reply from Fly Business

Hi Diane, thank you for your feedback. We understand how added flight segments can feel confusing at first. In some cases, these routing options are used to help unlock a better overall fare, and we always aim to make the itinerary clear before booking. We appreciate your patience and are glad we could help with your trip.

Rated 4 out of 5 stars

Michael Bennington excellent job

Michael Bennington excellent job
He was very patient since my spouse was not deciding which way to go. Took time to convince him. Finally done booking never flew Scandinavian airline will rate I after the trip .

June 13, 2026
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Reply from Fly Business

Hi Urmila, thank you for sharing this! We’re glad Michael was patient throughout the decision process and helped get everything booked smoothly. We hope your trip goes well and appreciate your trust.

Rated 5 out of 5 stars

Logan excellent to work with.

Logan checked flight options and secured a fair deal for our trip to Romel Excellent to work with.

June 10, 2026
Fly Business logo

Reply from Fly Business

Thank you for your feedback! We’re glad Logan helped find a fair deal and made the process smooth for your trip. We truly appreciate your support.

Rated 5 out of 5 stars

Adam was so helpful

Adam was so helpful! First time I’ve used this. Wouldn’t hesitate to do it again! Awesome service!

June 10, 2026
Fly Business logo

Reply from Fly Business

Hi Claudia, thank you for your feedback! We’re glad Adam made your first experience such a positive one. We truly appreciate your trust and would be happy to help again.

Rated 2 out of 5 stars

Details emerged after our booking that…

Details emerged after our booking that should have been disclosed before we sent payment

May 13, 2026
Fly Business logo

Reply from Fly Business

Hi Arthur, thank you for your feedback. We’re sorry this felt unclear after booking. Flight schedules can change often, and our support team continues to monitor updates closer to departure so we can help when changes are confirmed. We understand your concern and appreciate you sharing it with us.

Rated 5 out of 5 stars

Kira was great

Kira was very helpful and got out seats, dog, etc booked without a hitch highly recommend

May 31, 2026
Fly Business logo

Reply from Fly Business

Hi Marilyn, thank you for your feedback! We’re glad Kira helped get all the details sorted smoothly. We truly appreciate your recommendation.

Rated 5 out of 5 stars

Redponsiveness

Fast responses, fair prices, good communication.,

June 5, 2026
Fly Business logo

Reply from Fly Business

Thank you for your feedback! We’re glad you had a smooth experience with quick communication and good value. We truly appreciate your support.

Rated 5 out of 5 stars

Justin was so wonderful throughout the…

Justin was so wonderful throughout the process…he found us a great price and helped to schedule the trip of a lifetime!

June 5, 2026
Fly Business logo

Reply from Fly Business

Thank you, Dawn! We’re so happy Justin was able to make the process smooth, find you a great price, and help plan such a special trip. We truly appreciate your kind words!

Rated 5 out of 5 stars

Hugo is amazing and so patient

Hugo is amazing and so patient. I’ve used him to book a flight and make some pretty challenging changes and he’s done a wonderful job. Highly recommend.

June 3, 2026
Fly Business logo

Reply from Fly Business

Thank you, Danielle! We’re so glad Hugo was able to help with your booking and handle those challenging changes with patience and care. We truly appreciate your recommendation and your kind words!

Rated 5 out of 5 stars

My sales agent, Ron, was amazing

My sales agent was amazing. His name is Ron Clark and he was so very patient. We've been working on my tickets since last week and throughout the process he was always engaged and very patient.
The booking link, when using and non US card is VERY difficult. I couldn't get my cards to go through and he was patient enough to walk me through various options. Finally, it worked.

June 2, 2026
Fly Business logo

Reply from Fly Business

Thank you, Brenda! We’re so glad Ron Clark was able to help and make the process easier for you. We know booking with a non-US card can be frustrating, we are working to make the process easies, so it’s great to hear Ron stayed patient and found a solution. We truly appreciate your kind words!

Rated 5 out of 5 stars

Sophia is an excellent agent

Sophia is an excellent agent - so responsive, so forthcoming with ideas and flight options, so helpful with resolving flight hiccups, very attentive, engaging and pleasant to speak with.

June 2, 2026
Fly Business logo

Reply from Fly Business

Thank you so much, Abie! We’re glad Sophia was able to provide responsive, thoughtful support and offer helpful flight options along the way.
We truly appreciate your kind words and are happy to hear she made the experience so pleasant.

Rated 4 out of 5 stars

Overall Booking Process

Booking process was a bit tedious but manageable.

May 24, 2026
Fly Business logo

Reply from Fly Business

Thank you, Siva! We appreciate your honest feedback. We’re glad the booking process was manageable, and we’ll keep working to make the experience smoother and easier for our customers.

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