Fly Business Reviews 

848
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 484 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated and professional staff members for offering exceptional guidance and personalized attention throughout the entire booking process. Consumers also note the impressive service quality, stating that travel agents respond promptly and handle complex itineraries with remarkable patience and care. Many people often mention warmly appreciating the reasonable pricing and substantial financial savings achieved compared to standard direct airline rates. Some reviewers were not happy with communication challenges, mentioning that certain representatives could occasionally be difficult to reach or unhelpful when urgent flight adjustments became necessary.

What people talk about most

Staff

Reviewers express immense satisfaction with the staff, frequently highlighting the exceptional dedication,... See more

Service

Customers had positive experiences with service, consistently praising the fast, professional, and efficient... See more

Customer service

People report positive experiences with customer service, highlighting that representatives are remarkably... See more

Price

Consumers find price satisfaction, expressing appreciation for significantly lower fares compared to other... See more

Booking process

Customers consistently note positive experiences with booking process, highlighting smooth ticketing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We worked with Samuel Stone, who was an exceptionally helpful and empathetic travel advisor. He was flexible in helping us make multiple unexpected changes to our ticket, took time out of his vacatio... See more

Company replied

Rated 5 out of 5 stars

I was contacted by Justin Brooks shortly after placing an inquiry regarding a flight from San Diego/Los Angeles to Tokyo. He sent me options from San Diego, Los Angeles and other Southern California... See more

Rated 5 out of 5 stars

Lucas Bauer from Fly Business was amazing in his responsiveness, creativity and understanding of our needs. He found significantly lower prices than I was finding anywhere else. He created cost saving... See more

Company replied

Rated 5 out of 5 stars

My itinerary, through no fault of FlyBusiness, had to change numerous times due to the Middle East situation and also Ebola. Jeff Green patiently dealt with the complexity of the flight options each... See more

Company replied


Company details

  1. #72 of 201 best companies in Travel Agency

Written by the company

🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

848 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(848)

486 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

satisfied

The representative definately found me a cheaper business flight. Very honest communication between representative and myself.

July 14, 2026
Fly Business logo

Reply from Fly Business

Thank you for your feedback! We’re glad our representative was able to find you a better business class fare and keep the communication clear and honest throughout the process.

Rated 5 out of 5 stars

David makes us feel human

David has initiative, is polite, efficient, and even has a sense of humour. He is human and makes us fell human. Its rare in our world today. Thank you.

July 14, 2026
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Reply from Fly Business

Thank you for sharing such kind words! We’re glad David made the experience feel personal, easy, and comfortable. It’s wonderful to hear his care and sense of humor made a difference.

Rated 5 out of 5 stars

Good pricing and communications with…

Good pricing and communications with the travel advisor who kept me informed throughout the booking process.

July 12, 2026
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Reply from Fly Business

Hi Francisco, thank you for your feedback. We’re glad you were happy with the pricing and that our travel advisor kept you updated throughout the booking process. We truly appreciate the opportunity to assist.

Rated 5 out of 5 stars

I have tried many agents before but not…

I have tried many agents before but not a single agent is always available and make sure about each and every details like Jeff. He assisted me each and every step and made sure that my travel is without hassle also he gave me best price he could very very happy with his assistance and the kind of attitude he has towards customers. Best customer service ever highly recommend him and will always contact him for further travel. Thanks Jeff.

July 11, 2026
Unprompted review
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Reply from Fly Business

Hi Pooja, thank you for such a wonderful review. We’re so glad Jeff made you feel fully supported throughout the process and helped make your travel planning easier. Your trust and recommendation mean a lot to us, and we’ll be happy to assist with your future trips.

Rated 5 out of 5 stars

Agent Grace Mercer is great

Grace Mercer from Fly Business was a very helpful and patient agent. She was able to get the flight I needed at a great price. I highly recommend her.

July 11, 2026
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Reply from Fly Business

Hi Nellene, thank you for your kind feedback. We’re glad Grace was able to guide you with patience and help find the right flight at a great price. We truly appreciate your recommendation.

Rated 5 out of 5 stars

Damon was polite

Damon was polite, cordial and relenetless in his desire to achieve a rate, seating, class of service for my trip to Italy. His attention to my cat and her travel arrangements were spectacular. We are both in a good position now.

July 9, 2026
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Reply from Fly Business

Hi Sherry, thank you for sharing such thoughtful feedback. We’re glad Damon took great care of both you and your cat while arranging your trip to Italy. It’s wonderful to hear that everything came together well, and we truly appreciate the opportunity to assist.

Rated 5 out of 5 stars

Fast and efficient service and an…

Fast and efficient service and an availability of Mr. Lucas Bauer. Successfully found a business class ticket at a reasonable price.

July 10, 2026
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Reply from Fly Business

Thank you for your feedback. We’re glad Lucas was available, quick to assist, and able to help find a business class ticket at a reasonable price. We truly appreciate the opportunity to help with your travel plans.

Rated 5 out of 5 stars

Geoood experience

George was efficient but not pushy and got a great deal on our flights

July 9, 2026
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Reply from Fly Business

Hi Valerie, thank you for your feedback. We’re glad George helped you find a great deal while keeping the process comfortable and easy. We truly appreciate the opportunity to assist.

Rated 5 out of 5 stars

So far so good

So far so good. Almost a year till we travel but Fly.Business found great rates for our European travel. Roman was easy to work with and was patient when answering all our questions.

July 3, 2026
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Reply from Fly Business

Hi Rob, thank you for your feedback. We’re glad Roman made the process easy and helped find great rates for your Europe trip. We truly appreciate your trust and hope everything continues smoothly until your travel date.

Rated 5 out of 5 stars

First time booking flights using your this service.

First time booking flights using your service and it was a very smooth process. Dan Nelson worked with me to find right flights that fitted within my budget. Will definitely use your service in the future.

July 10, 2026
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Reply from Fly Business

Hi Robert, thank you for your feedback. We’re glad Dan made your first booking experience smooth and helped find flights that worked well for you. We truly appreciate your trust and look forward to assisting you again.

Rated 5 out of 5 stars

Virgil helped me a lot with booking…

Virgil helped me a lot with booking last minute flights. Great experience so far.

July 10, 2026
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Reply from Fly Business

Hi Marta, thank you for your feedback. We’re glad Virgil was able to step in quickly and help arrange your last-minute flights. We truly appreciate the opportunity to assist.

Rated 5 out of 5 stars
Fly Business logo

Reply from Fly Business

Hi Bijoy, thank you for your feedback. We’re glad Magnus was able to find strong business class options and stay on top of the details throughout the process. We truly appreciate the opportunity to help with your international travel.

Rated 5 out of 5 stars

No problems

Arranged. travel went without any problems

June 21, 2026
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Reply from Fly Business

Hi Clive, thank you for your feedback. We’re glad everything was arranged smoothly and your travel went without any issues. It was a pleasure to help with your trip.

Rated 5 out of 5 stars

Very easy to work with

Very easy to work with. He handled all aspects of the purchase of the ticket. I was very pleased.

July 9, 2026
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Reply from Fly Business

Hi Cordelia, thank you for your feedback. We’re glad the process was easy and that everything was taken care of smoothly. We truly appreciate the opportunity to assist.

Rated 5 out of 5 stars

Kira is absolutely incredible!

Our company has been using Kira for a few years now and she is always dedicated to try to help us find the best possible solution on a flight. We are so grateful to be able to continue to use her!

July 9, 2026
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Reply from Fly Business

Hi Rayan, thank you for your continued trust over the years. We’re glad Kira has been a reliable support for your company and always works hard to find the best travel solutions. We truly appreciate your loyalty and are happy to keep assisting.

Rated 5 out of 5 stars

Great service from Silvio.

Great service from Silvio.
Plenty of good info led me to purchase.
Seems like a good way to proceed in booking my international flights

July 9, 2026
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Reply from Fly Business

Hi Tedd, thank you for your feedback. We’re glad Silvio provided helpful information and made you feel comfortable moving forward with your international booking. We truly appreciate the opportunity to assist.

Rated 5 out of 5 stars

Friendly knowledgeable professional…

Mr Marcus Ray, of Fly Business helped me to change my return ticket. He was friendly, knowledgeable and extremely professional as he helped me to get a suitable date and price for my flight. All this he did with extreme compassion even though he didnt know that I was changing my ticket to go back to KE to bury my kid bro who died suddenly.

Thank you Marcus.

July 7, 2026
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Reply from Fly Business

Hi Winifred, thank you for sharing such a heartfelt message. We’re truly sorry for your loss and are glad Marcus was able to support you with care during such a difficult time. Your kind words mean a lot, and we’re grateful he could help make the travel change a little easier for you.

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