The Folio Society Reviews 

32,765
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,739 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the books, often describing them as works of art with beautiful illustrations and durable bindings. Many people highlight the careful packaging, ensuring products arrive in pristine condition, and appreciate the prompt, reliable delivery service. The ordering process is frequently noted as easy and the overall service as fantastic. However, some customers also noted instances where products arrived damaged or defective, such as books with printing errors or minor dings to cover boxes. While many of these issues were resolved quickly by customer service, one reviewer experienced a lack of response regarding a replacement.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the books as beautiful works of art... See more

Quality

Customers had positive experiences with quality, consistently praising the beautiful design, superb... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the fast shipping... See more

Order

Users describe positive interactions with order, highlighting the simple and easy ordering process, with some... See more

Service

Clients share positive opinions on service, consistently describing it as top-notch, great, and exceptional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered two books and that meant I got a mystery folio during this particular deal. The two books I ordered were absolutely beautiful quality with superb illustrations and covers. Things of beauty.... See more

Rated 5 out of 5 stars

I have purchased numerous Folio Society books over the years and I love the library in my home. The books look wonderful on the shelves and add real character and warmth to the room. The books a... See more

Rated 5 out of 5 stars

I've been an enthusiastic eager member for over twenty five years 🇬🇧👑 culture suppresses most others combined when it comes to the arts - but literature? A book culture ? They're the center of the... See more

Rated 5 out of 5 stars

I really love these books. I'm collecting the Fleming Bond series right now and although the price is high you can really see where the money went in the production quality. The slipcases are beautifu... See more



Company details

  1. Book Publisher
  2. Book Store

About The Folio Society

Written by the company

The Folio Society publishes beautifully crafted collector’s editions of the world’s greatest books, each with newly commissioned illustrations or specially researched photographs throughout. For over 75 years, we have celebrated the unique joy derived from owning, holding and reading a beautiful printed edition of your particular favourite.

Our books can only be purchased new through our website, ordered by post or over the telephone. We deliver to book lovers worldwide.

Beautiful books

We publish exquisitely produced new editions of already published works, with some exclusive anthologies and short story collections. The books we select for publication are timeless – we know they will be enjoyed and appreciated now and in the future. Because each book is considered as an individual object of value in its own right, there is a variety to our design and style – the only uniformity is in the quality of every single edition.

Folio books make wonderful gifts for readers of all ages. Our editions range from the classic fiction to fantasy; science fiction to ancient and modern history; gothic tales to science – there is something for everyone. Please visit our website to see our current collection.

Customer service

Our UK-based customer service team are available to help with your order and delivery queries.

See our international numbers.

Lines are open:
8am to 10pm (UK time) Monday to Friday
9am to 5pm (UK time) Saturday to Sunday

We can offer an exchange or refund (excluding postage) if your book is returned to us within four weeks of purchase.

If for any reason a book does not meet your expectations, you may return it to us within four weeks and we will arrange for an exchange or refund (excluding postage).


Contact info

4.8

Excellent

TrustScore 5 out of 5

33K reviews

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4.8

All reviews

(32,765)

1,793 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent quality

Excellent quality, service, packing and customer service. Books arrived in perfect condition and I am very happy with cost to quality ratio.

June 25, 2026
Rated 5 out of 5 stars

I have ordered a lot of books from the…

I have ordered a lot of books from the Folio Society over a vast amount of time. All of the books that have arrived, came in immaculate condition, except for maybe two books in history of my orders, which were damaged. Their customer service though is fundamentally excellent and they replaced those books that had clear damage. One of the main things I love about these books is that they’re not just aesthetically pleasing books that you’ll never touch or read. They have good durability and they are fundamentally enjoyable to pick up and read. They all come and protective slip cases so that they stay in good condition as they age. Easy five stars for me, but the one thing I will say and this is a small criticism is that the books are obviously very expensive and I don’t necessarily know how they price their books because they vary on their website, and saying this, sometimes I wish there were more illustrations in their standard editions on certain books.

July 2, 2026
Rated 5 out of 5 stars

Trustworthy Packaging!

The books were packaged carefully and fully protected! I appreciated the thorough wrapping with that mesh packing paper, and the thin Styrofoam paper sleeves over the books. Not a scratch or a ding anywhere on either of the two books I ordered!

July 1, 2026

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