The Folio Society Reviews 

32,766
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,795 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the books, highlighting their beautiful design, craftsmanship, and durable materials, which makes them a joy to own and read. Reviewers frequently commend the careful and robust packaging, ensuring orders arrive in perfect condition. The ordering process is noted as easy and simple, and customer service is highly praised for its responsiveness and helpfulness in resolving issues. However, some customers also noted that delivery times can sometimes be a little slow.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the beautiful craftsmanship, high... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the beautiful craftsmanship, high... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process to be fast, easy,... See more

Service

People report positive experiences with service, consistently describing it as excellent, prompt, efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered two books and that meant I got a mystery folio during this particular deal. The two books I ordered were absolutely beautiful quality with superb illustrations and covers. Things of beauty.... See more

Rated 5 out of 5 stars

WOW! I was blown away by folio society! When I received my order, there was a slight blemish to the books endpapers. I sent an image to their customer service and was immediately provided with a new c... See more

Rated 5 out of 5 stars

I ordered the trilogy starting with Howl's Moving Castle and received the Doctor Strange volume for my mystery gift choice. Dr. Strange was a favorite of mine so it was a great pick. The books are wel... See more

Rated 5 out of 5 stars

The book I ordered arrived quicker than expected. As usual, great quality product. Great customer service. You can tell staff takes pride in what they do. Hardest part of dealing with Folio Society i... See more



Company details

  1. Book Publisher
  2. Book Store

About The Folio Society

Written by the company

The Folio Society publishes beautifully crafted collector’s editions of the world’s greatest books, each with newly commissioned illustrations or specially researched photographs throughout. For over 75 years, we have celebrated the unique joy derived from owning, holding and reading a beautiful printed edition of your particular favourite.

Our books can only be purchased new through our website, ordered by post or over the telephone. We deliver to book lovers worldwide.

Beautiful books

We publish exquisitely produced new editions of already published works, with some exclusive anthologies and short story collections. The books we select for publication are timeless – we know they will be enjoyed and appreciated now and in the future. Because each book is considered as an individual object of value in its own right, there is a variety to our design and style – the only uniformity is in the quality of every single edition.

Folio books make wonderful gifts for readers of all ages. Our editions range from the classic fiction to fantasy; science fiction to ancient and modern history; gothic tales to science – there is something for everyone. Please visit our website to see our current collection.

Customer service

Our UK-based customer service team are available to help with your order and delivery queries.

See our international numbers.

Lines are open:
8am to 10pm (UK time) Monday to Friday
9am to 5pm (UK time) Saturday to Sunday

We can offer an exchange or refund (excluding postage) if your book is returned to us within four weeks of purchase.

If for any reason a book does not meet your expectations, you may return it to us within four weeks and we will arrange for an exchange or refund (excluding postage).


Contact info

4.8

Excellent

TrustScore 5 out of 5

33K reviews

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4.8

All reviews

(32,766)

1,796 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional

Being a buyer from the United States. I can always rest easy knowing how phenomenally Folio Society handles their packaging. Though the cost of shipping can be expensive, my books always come in perfect condition.

June 23, 2026
Rated 5 out of 5 stars

Gift for my daughter

My daughter has loved The Last Unicorn story since she was young. The book was a gift for her 31st birthday. She's pregnant and cannot wait until she can read the story to her baby. She never would have bought the book for herself. She absolutely loved it! The quality is amazing & the service superb!

June 29, 2026
Rated 5 out of 5 stars

Quick and super efficient delivery

Quick and super efficient delivery, my book was in my hands within a few days which given the postal service in the UK is a feat in of itself!
As far as quality if the book is concerned this is Folio Society not sure if you can get finer production quality
I know some might say the cost of some of the books might be very prohibitive but if you have a favourite book or a story that is just 'your story' I cant think of a better print than a Folio Society copy.

June 29, 2026
Rated 2 out of 5 stars

Spam before service

The books are lovely but getting three marketing emails trying to sell me more before my first order was even despatched has put me off using them again.

June 29, 2026
Rated 4 out of 5 stars

Great when everything works according to plan, not so great when there’s an issue …

Over the last couple of years I have ordered many books and always without fault they arrived rapidly (within the announced delivery time) and in perfect condition. Also whenever I email customer support I always get a rapid and competent answer.

Only once the experience wasn’t the best and it counts because it’s the only time the book arrived slightly damaged: customer support responded rapidly that the would look into how to solve the issue. But then for weeks I had no news, even when I pinged them for an update. When they finally answered they told me they couldn’t tell me anything and basically I would have to wait. It has been another few weeks and still no answer. My luck being that it was the first signed limited edition that I bought from them…

Conclusion so far: Folio is great when everything works fine, but as soon as you have an issue not so great anymore 🤷‍♂️

June 29, 2026

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