The Motley Fool Australia Reviews 148

Brilliant customer service

Excellent information received from them.
The service is prompt and extremely ethical.
Highly recommend..

For some reason I was struggling with three things.
All answered thoroughly with a good clear explanation. Well done by Lianne.

I have been with Motley Fool previously and had a great experience with them.

I joined again last year and my membership was renewed automatically. I missed the email informing me of the renewal.

I contacted them immediately and they reimbursed me the next day.

Thanks Motley Crew. 😊👍

Good advice and easy to understand and lots of useful information in how to invest.
Good reports on the companies advised to consider.

Always enjoyed reading the emails and following the advice.

Your predictions are generally spot on though some of them didn't do well. I believe you generally focus on small cap market. Do you intend to cover mid and large market as well?

I have just cancelled a subscription renewal, instant response from The Fools member centre, and then read Alex Joseph's review which matches completely my views. So read Alex' and be confident of a good run with Motley Fool. Fool On!

I have been a customer of "The Motley Fool" for several years, and I have been very impressed with their service.....down to earth investment advice, in simple language. Well worth subscription fee. I would have continued, but I need to leave because of health reasons....also, at the age of 79, I do not have the physical and mental energy to be an active investor. However, I would strongly recommend them, to anyone who wishes to actively manage their portfolio. Congratulations guys! You are doing great work, especially for amateur investors like me. I have profited greatly from the advice you gave over the years. Keep it up. I wish you all the best in the future!

I've been following the advice provide in a number of Motley Fool products over the past ten years, or so.

Pros:
Great returns
Cons:
High pressure sales techniques become tiring

When I posted on 17 October about share suggestions being garbage I got a response suggesting I needed 25 stocks with a 5 year time line....well I purchased 31 stocks, 26 fell, 19 of these down 85% plus and $170k of capital now worth under $30k.
Motley fool extreme opportunities equals extreme junk

Wow, the Customer Services Manager responded to my emailed questions promptly, fully and got me setup in no time! What a FOOL I've been for not joining sooner.
Now for the real test - will I make money from their recommendations?

They are an absolute wonderful crew to work with. The information they provide is amazing and their service is very fast, friendly and caring.
Highly recommend.

The cancellation service was streamlined and very efficient

The second you pay the yearly fee they send basically bait emails with if you subscribe to our premium service we will give you advice on this. Like isn't that what I just paid for?

I have found the customer service at Motley Fool to he excellent

Awesome customer support. I have been a subscriber for many years and issues are always dealt with quickly.

I’ve found Motley Fool’s service useful and good value for the subscription price. Having a different investment approach means that I no longer require this service and the cancellation process was simple - something that is not so common. Thanks team.

They cancelled my subscription with no fuss, very refreshing.