Footgearlocker Reviews 

89
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, most reviewers were let down by their experience overall. Many customers received products of very poor quality, often described as cheap knock-offs that did not match the advertised brand or appearance. People frequently reported issues with their orders, such as receiving only one item when two were ordered, or the shoes being completely unwearable due to poor craftsmanship and incorrect sizing. The delivery service was also a significant concern, with many experiencing long delays, receiving incorrect tracking information, or never getting their orders at all. Furthermore, numerous consumers struggled with the refund process, facing excuses about the refund portal being down or being offered partial refunds despite not receiving the product or receiving a defective one. Conversely, a few other people also felt that the design and print of the shoes were awesome, and some were happy that their orders arrived on time.

What people talk about most

Product

Customers consistently express strong dissatisfaction with the product quality, frequently reporting that... See more

Quality

Clients share negative opinions on quality, consistently describing products as very poor quality, horrible... See more

Order

Customers consistently express disappointment with their orders, with many reporting issues such as not... See more

Delivery service

Consumers express significant dissatisfaction with the delivery service, citing frequent non-arrivals and... See more

Refund

Reviewers express significant dissatisfaction with the refund process, frequently reporting that companies... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered wife a pair on June 25,2025. Still haven’t received. Contacted them about status 3weeks in. Said they had shipped and gave me a tracking number which was China post. China post site was pitifu... See more

Rated 1 out of 5 stars

I purchased a pair of "Hey Dudes" directly from the Footgearlocker website. My order included the selection of white or black soles; I chose black. What I received was a cheap pair of knockoff with... See more

Rated 1 out of 5 stars

Horrible merchandize very poor quality. Unprofessional with their responses. Paypal took their side and didn't refund my money. I ordered 2 pairs of tennis shoes and only received one pair. The pair r... See more

Rated 1 out of 5 stars

Only reason you're getting a one is you have no choice or it would be none. My order went in a month and a half ago. Serious lack of communication,no updates,lots of misinformation,the tracking sit... See more


Company details

  1. Clothing Store

Written by the company

E-mail: support@footgearlocker.com 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM Phone: +44 7537 167808


Contact info

1.4

Bad

TrustScore 1.5 out of 5

89 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.4

All reviews

(89)

30 reviews in the last 12 months

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Rated 1 out of 5 stars

Scam site

Scam site! Beware! I placed an order a while ago and yet never received my Roman reigns mens size 11 shoes!!!!!! I no longer have the email confirmation or order number as it’s been so long and it got deleted but they should have been able to pull up my order by my shipping address and name and yet my order just Magically disappeared from their records!!!!!! Customer service is doing absolutely nothing to help because they claim they can’t find my order!! Complete scammmmmmmmm! Now I’m out over $70 and they won’t ship out my shoes! Stay away!!!

November 11, 2024
Unprompted review
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