Fortect Reviews 6,161

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its effectiveness in cleaning and optimizing their computers, often noting significant improvements in speed and performance. The technology is frequently highlighted as excellent, with many people appreciating its ability to update drivers and guard against threats. The customer service and support team are repeatedly described as outstanding, providing quick responses and knowledgeable assistance. However, some customers reported negative experiences, including issues with software installation leading to system crashes and data loss. A few people also mentioned difficulties with customer service, feeling that replies were automated or inconsistent, and expressed a desire for direct communication with a real person to resolve complex problems.

What people talk about most

Product

Customers consistently note positive experiences with the product. Many reviewers praise its effectiveness in... See more

Technology

Reviewers highlight positive aspects of technology, with many praising its effectiveness in optimizing PC... See more

Response time

Customers consistently report positive experiences with response times. Many reviewers praise the quick and... See more

Customer service

People report positive experiences with customer service. Many customers praise the support team for being... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, efficiency, and... See more

Based on these reviews

Rated 5 out of 5 stars

Love this. Does what other cleaners don't: Cleans out actual crap and junk from your machine. Updates drivers I didn't even realise needed updating. Very thorough, very professional looking also and i... See more

Company replied

Rated 5 out of 5 stars

Fortect support contacted me via email when i uninstalled my software ,explained that license key would not work as i had upgraded pc to windows 11, they sent an email with a new key instantlly withou... See more

Company replied

Rated 5 out of 5 stars

Fortect is a really excellent application for Windows and Android users. The windows app definitely optimizes the PC for top performance and also guards against viruses of all kinds in real time. The... See more

Company replied

Rated 5 out of 5 stars

I have found Fortect to be the best, offering an Outstanding product paired with an Outstanding Service/ Support Team. I am amazed on how well their product works and paired with real people, people t... See more

Company replied


Company details

  1. Software Company
  2. Computer Service
  3. Software Vendor

About Fortect

Written by the company

logo
desktop
Forecast & Protect your PC from Online threats.

Step into the future of PC optimization

trust
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Fortect Driver
Updater

Unlock the full potential of your PC with Fortect Driver Updater.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fortect solved my slow computer

My computer was becoming extremely slow. I went online to research a cleaning app and Fortect received all high marks. The price was reasonable and I immediately signed on. Within 30 minutes I was back to running the race again and competing within my profession.

March 18, 2026
Unprompted review
Fortect logo

Reply from Fortect

We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.

The Fortect Team

Rated 5 out of 5 stars

Fortec yearly subscription.

I had an issue with the yearly Fortec renewal.
The support team were contacted, and the problem was promptly dealt with.
I cannot fault their service in any way.
Great company to deal with.
Thank you.

March 16, 2026
Unprompted review
Fortect logo

Reply from Fortect

We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.

The Fortect Team

Rated 5 out of 5 stars

My computer was like constipated!

My computer has been so slowed so, I googled HELP! and you came up. I checked if your company was legit and then ordered right there. I am so happy that I did order your services. My computer is flying. Thank you so much.

March 18, 2026
Unprompted review
Fortect logo

Reply from Fortect

We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.

The Fortect Team

Rated 5 out of 5 stars

Great support

Great support. Fixed my issue in minutes.

March 17, 2026
Unprompted review
Fortect logo

Reply from Fortect

We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.

The Fortect Team

Rated 5 out of 5 stars

good apps very much like me for the…

good apps very much like me for the first time

March 20, 2026
Unprompted review
Fortect logo

Reply from Fortect

We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.

The Fortect Team

Rated 5 out of 5 stars

my experience

Vey polite and eager to be of assistance

March 19, 2026
Fortect logo

Reply from Fortect

We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.

The Fortect Team

Rated 5 out of 5 stars

Ok so I purchased a used extreme duty…

Ok so I purchased a used extreme duty laptop off eBay for my garage. Generally it worked ok but I was skeptical about there being Trojan, viruses, malware, etc. Fortect has given me the peace of mind at a reasonable cost. Yes I could have done this myself but who has the time and patience. Fortect immediately captured censored and quarantined these and my Getac is running like new.

March 13, 2026
Unprompted review
Fortect logo

Reply from Fortect

We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.

The Fortect Team

Rated 1 out of 5 stars

dont try to get a refund next day or…

dont try to get a refund next day or you wil get the run around blank and black pages come up sad.

March 18, 2026
Unprompted review
Fortect logo

Reply from Fortect

Hi Doro,

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating it must have been to encounter issues when trying to request a refund.

We would like to clarify that Fortect does honor refund requests in accordance with our refund policy, and we do not intend to give customers the runaround. If you experienced blank or black pages while attempting to process your request, this may have been due to a temporary technical or browser-related issue rather than the process itself.

To help resolve this as quickly as possible, we recommend contacting us directly at support@fortect.com with your purchase details, so our billing team can review your case and assist you without delay.

We appreciate your feedback and would welcome the opportunity to make this right.

Rated 5 out of 5 stars

Super responsive to issues

It is great to have a company who responds promptly to my email. I had to re-install Windows and every program. I could not find my license. They emailed it to me right away. Great job.

March 18, 2026
Fortect logo

Reply from Fortect

We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.

The Fortect Team

Rated 1 out of 5 stars

THE pROBLEM WAS NOT FIXED !!GIVING ME A…


THE pROBLEM WAS NOT FIXED !!GIVING ME A HARD TIME TO CONEXT TO THE BILLING Dept . I will call an attorney. not a problem or this will end up as a class action suit

March 18, 2026
Unprompted review
Fortect logo

Reply from Fortect

Hi Helen,

We’re sorry to hear that your issue has not been resolved and understand how frustrating this situation must be for you.

Please rest assured that our intention is never to make things difficult for our customers, especially when it comes to billing concerns. While we do not offer phone support, all billing requests are handled by our dedicated team via email to ensure they are properly reviewed and documented.

We would genuinely like to help resolve this for you as quickly as possible. If you haven’t already, please contact us at support@fortect.com  so we can escalate your case to the billing team for priority review.

Your concerns are important to us, and we would appreciate the opportunity to make this right.

Rated 1 out of 5 stars

Quick Response Time

**** THEY JUST SCAMMED ME and INFECTED MY COMPUTER DON'T FALL FOR THEIR FREE ONE YEAR SUBSCRIPTION**

Quick Response Time
Clear Instructions

March 13, 2026
Fortect logo

Reply from Fortect

Hi Larry,

Thank you for sharing your feedback. We’re sorry to hear about your concerns and would like to address them directly.

First, we want to clearly state that Fortect is a legitimate tool and does not infect computers or contain any malicious components. The program is designed to help identify and repair system issues, not cause them.

We would also like to clarify that Fortect does not offer a “free one-year subscription” promotion. Any official offers are clearly communicated through our website and authorized channels, so it’s possible there may have been some confusion or a third-party source involved.

We take feedback like this seriously and would appreciate the opportunity to investigate what happened in your case. Please contact us at support@fortect.com with your details so we can review your experience and assist you further.

Rated 5 out of 5 stars

Great software reliable and effective

Great software reliable and effective

March 16, 2026
Fortect logo

Reply from Fortect

We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.

The Fortect Team

Rated 5 out of 5 stars

Support better than most companies I've delt with

Bought their software thinking it would do something it did not do (directly). Contacted support and immediately got a reply letting me know what their software can do BUT offered to help me with the problem even though it was not directly solved by the software. They were great in staying with me over several tries and ultimately got the problem solved. And their software worked exactly as advertised in cleaning up my system. It's well worth the price.

March 16, 2026
Unprompted review
Fortect logo

Reply from Fortect

We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.

The Fortect Team

Rated 1 out of 5 stars

Terrible service

Terrible service! First they do not have any live phone contact so you cannot call them and they will not call you! I bought the system the premier version and when I went to install the license key to clean up my computer, the computer went to a blue screen and stayed there, and I could not get out of the blue screen. It’s called the blue screen of death and they would not call me or help me to fix it so my laptop is completely dead. I can’t even sign in the Outlook because it won’t allow me to go anywhere other than a constant blue screen of death! Do not purchase Vortech it is a piece of shit and no support! I’m demanding my money back. Don’t bother with this piece of shit program!

March 17, 2026
Unprompted review
Fortect logo

Reply from Fortect

Hello Chris,

We’re very sorry to hear about your experience and understand how alarming and frustrating a blue screen issue can be.

First, we’d like to clarify that Fortect does not cause a “blue screen of death”. A BSOD is typically triggered by underlying system issues such as driver conflicts, corrupted system files, or hardware-related problems. In many cases, these issues already exist and may surface during system scans or repairs.

We also want to address your concern about support. While we currently do not offer phone support, our email support team is active 24/7 and committed to assisting every customer as quickly as possible, including providing step-by-step guidance for critical situations like this.

To resolve BSOD issues with Fortect, you may visit our detailed guide here:  https://www.fortect.com/fix-blue-screen-of-death/resolving-blue-screen-of-death-bsod-errors-with-fortect/

If you need immediate help, please contact us at support@fortect.com, and we will prioritize your case to assist you in getting your system back up and running as quickly as possible.

We understand your frustration and would appreciate the opportunity to make this right.

Rated 5 out of 5 stars

Fortect resolved by Outlook problem…

Fortect resolved by Outlook problem within an hour after I'd been struggling with various help sites, including Microsoft, for several days. I would recommend them without question

March 15, 2026
Fortect logo

Reply from Fortect

We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.

The Fortect Team

Rated 5 out of 5 stars

Fortect

I am very happy with all the help I have received.
And last but not least, very very fast feedback.
I thank you for the very good feedback and service.

March 17, 2026
Fortect logo

Reply from Fortect

We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.

The Fortect Team

Rated 5 out of 5 stars

I signed up to these people

I signed up to these people, when I was very disappointed by the competition, and my support has been exceptional it's very professional and their team seemed to be generally concerned that everything is. a OK

March 16, 2026
Unprompted review
Fortect logo

Reply from Fortect

We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.

The Fortect Team

Rated 5 out of 5 stars

Good solid product

Good solid product. Does what it says it will do and does it well.

March 3, 2026
Unprompted review
Fortect logo

Reply from Fortect

We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.

The Fortect Team

Rated 4 out of 5 stars

It took a bit time but in the end…

It took a bit time but in the end everything was fine.

March 17, 2026
Fortect logo

Reply from Fortect

We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.

The Fortect Team

Rated 5 out of 5 stars

Comprehensive and easy to use

Because of the demise of Windows 10 and an old computer that wouldn’t update to Windows 11, I bought a refurbished Windows 11 desktop with 16 GB of RAM. I was disappointed with the performance and started to research my options to improve the speed. I came across the Fortect website and, after reading a very thorough and positive review, I decided to try it out. I haven’t been disappointed.
I’m an old, non-techie user. I wanted something easy to install, functional, comprehensive, and easy to use. After running the Fortect Scan, I was surprised at some of the results, like junk files and crashed programs, as I hadn’t been aware of any of these items. I asked a young techie and he assured me that many programs leave a lot of “loose ends” behind. Running the Fortect Scan fixes all of these. Plus, it automatically checks for updated drivers.
My computer is running fine now. I run the Fortect Scan at least once a week to keep it that way. I’ve just bought a refurbished laptop and plan to install Fortect on it.

March 16, 2026
Fortect logo

Reply from Fortect

We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.

The Fortect Team

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