Fortresslearning Reviews 

1,876
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, encouragement, and helpfulness, often describing them as caring and approachable. Reviewers highlight the prompt response times to questions and feedback, along with quick assessment marking, which helps maintain momentum. Many people found the course materials well-structured, easy to follow, and highly relevant, making the learning process effective and engaging. The user-friendly online platform and the flexibility of self-paced learning were also greatly appreciated, allowing individuals to manage their studies around other commitments.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

User experience

People report positive experiences with user experience, finding the courses well-structured, easy to follow,... See more

Customer service

Customers had positive experiences with customer service, consistently praising the support team for being... See more

Response time

Clients share positive opinions on response times, with many reviewers highlighting the quick responses to... See more

Service

Customers consistently note positive experiences with service, praising the staff for being great, helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I attempted this course before but gave up, never reaching my goal. Then I heard about Fortruss Learning. I was surprised by the encouragement and motivational support I received. My questions were pr... See more

Company replied

Rated 5 out of 5 stars

I cant speak highly enough of the support from our instructor Richard Gietman to help me complete my TAE40112 Cert 4 in Training & Assessment. The course was well structured, the online sessions were... See more

Company replied

Rated 5 out of 5 stars

The trainers were very helpful. The course structure was easy to follow with a lot of videos and explanations. The staff were always very friendly and helpful and there response times were great. At... See more

Company replied

Rated 5 out of 5 stars

The people are fantastic. The only times I really struggled with my training was when I was too stubborn to ask for help. The assistance offered by the staff won't give you answers but are exc... See more

Company replied



Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,876)

75 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great trainers to work with

Great trainers to work with
Website very easy to use
Getting back feedback and results very quickly
Overall a very good Training Institute

February 19, 2026
Fortresslearning logo

Reply from Fortresslearning

Hi Angelo,

Thank you for your feedback on the course, and wishing all the very best with your training.

Kind regards,
Richard

Rated 5 out of 5 stars

Really happy with Fortress Learning

Really happy with Fortress Learning. Online courses were easy to follow and relevant. The zoom classes were great - very well facilitated. Communication during the enrolment period could not be faulted.

February 9, 2026
Fortresslearning logo

Reply from Fortresslearning

Hi Nat,

Thank you for your kind feedback. Congratulations and all the best with your continued training career.

Kind regards,
Richard

Rated 5 out of 5 stars

Initially I was terrified of doing…

Initially I was terrified of doing online learning. everyone warned me, saying so much easier going face to face. I can honestly say Online with fortress felt like face to face. The support they give you is next level amazing. No questions to hard or too stupid. Richard's support is what got me through plus messages regularly checking in on me. If you are scared of online don't be. Fortress is the way to go for support and guidance. I have now completed my Certificate IV and could not of done it without their amazing team.

February 5, 2026
Fortresslearning logo

Reply from Fortresslearning

Hi Mandy,

Thank you so much for your kind review, and welcome feedback.

I'm so pleased you had a great learning experience, and I'm especially proud of your persistence and what you've achieved.

All the very best.

Kind regards,
Richard

Rated 4 out of 5 stars

Enjoyed the training

Enjoyed the whole training program help was only a email or phone call away

January 29, 2026
Fortresslearning logo

Reply from Fortresslearning

Hi Andrew,

Thank you for your review, and wishing you all the very best.

Kind regards,
Richard

Rated 4 out of 5 stars

Great experience completing the Diploma…

Great experience completing the Diploma of VET. Comprehensive content, robust assessments and easy to use LMS platform. Thankyou!

January 28, 2026
Fortresslearning logo

Reply from Fortresslearning

Thank you for your lovely feedback, Jackie. We are glad to hear you enjoyed the Diploma of VET and found the content, assessments, and LMS easy to work with.

Congratulations on completing your Diploma of VET. We wish you all the very best on your VET journey.

Warm regards,
Jane

Rated 5 out of 5 stars

Overall a positive experience doing my…

Overall a positive experience doing my TAE40122 upgrade. Assignments were marked quickly and feedback was constructive. Communicating with trainers was easy and I enjoyed the Validation workshop. Be prepared to put in some serious core hours as the Fortress Learning lessons and assessment modules are very thorough!

January 30, 2026
Fortresslearning logo

Reply from Fortresslearning

Hi Diana,

Thank you for your review and candid feedback on the course. Congratulations on your achievement, and wishing you all the very best.

Kind regards,
Richard

Rated 5 out of 5 stars

FIFO balance

Able to do the course whilst juggling FIFO life, fantastic support and seeing improvement in Fortress going forward organising for people to do there practical component in a workshop whilst doing all the knowledge online

January 29, 2026
Fortresslearning logo

Reply from Fortresslearning

Hi Tamara,

Thank you for your kind review, and your commitment and hard work has paid off. All the very best with your training career.

Kind regards,
Richard

Rated 5 out of 5 stars

great training organisation

I was required to get my diploma for work purposes. I used fortress for my certificate IV so use them again. I love using the training platform and all the documents were in an easy to follow format. The trainers themselves greatly help me when I was stuck and needed to talk things through.

January 12, 2026
Fortresslearning logo

Reply from Fortresslearning

Congratulations on achieving your Diploma of VET, Dan – great effort!

Thank you for choosing Fortress Learning again and for sharing your feedback. We're glad to hear you found the platform and resources easy to follow. Thanks also for trialling one of our future RPL tools - your input was very helpful. It was a pleasure working with you, and you did a great job throughout. We wish you all the very best. Warm regards, Jane

Rated 5 out of 5 stars

Excellent Service Provided by Fortress.

Excellent Service Provided by Fortress.
Excellent support and very qualified trainer.

December 19, 2025
Fortresslearning logo

Reply from Fortresslearning

Dear Moslay,

Thank you for taking the time to leave a review of your course. We are thrilled that you enjoyed our service.

Happy New Year 2026 to you.

Kind regards,
Deb

Rated 5 out of 5 stars

Fortress supported me through my Cert…

Fortress supported me through my Cert IV TAE, always prompt and responsive to any difficulties or questions that I had. Richard was a very helpful and excellent teacher. I would recommend them to anyone wanting to further their education

December 19, 2025
Fortresslearning logo

Reply from Fortresslearning

Dear Peter,

Thank you for your kind review of your course. We are pleased that you are happy with Richard's assistance. He is currently away. I shall ensure that he sees your feedback.

Happy New Year to you, Peter and congratulations on the completion of your TAE40122.

Kind regards,
Deb

Rated 5 out of 5 stars

I have upgraded from the old TAE to the…

I have upgraded from the old TAE to the new one with Fortress, and the support I have received has been second to none. All the trainers are excellent, with special mention to Deb and Richard, they are incredibly supportive and truly makes you feel at home.

The course materials and video content are highly relevant and easy to understand and interpret. The assessments are well thought out, and each assessment is clearly linked to the course materials, which makes the learning process very effective.

I couldn’t be happier with the course. Anyone looking to pursue TAE qualifications should choose Fortress. If you want to understand how RTO Standards should be applied in practice, just look at their operations—you’ll get the answer.

Thank you to everyone at Fortress.
Merry Christmas and Happy New Year.

December 18, 2025
Unprompted review
Fortresslearning logo

Reply from Fortresslearning

Dear Moslay,

Thank you for leaving this review. It is clear that you are very happy with doing our course. I am thrilled that you have now upgraded to the TAE40122. Merry Christmas to you.

Deb Thomas : DD

Rated 5 out of 5 stars

Supportive and high-quality learning experience

Fortress Learning made completing my Certificate IV in Training and Assessment a seamless and enjoyable experience. From enrolment to completion, I felt supported by the team at Fortress Learning. They were always approachable and genuinely helpful. The student portal / online learning system was easy to navigate and I enjoyed the self-paced learning. I also appreciated the quick turnaround on assessment marking. I am so glad I decided to enrol with Fortress Learning as they provided a high-quality learning experience and now I feel confident to apply my newfound knowledge and skills.

December 9, 2025
Fortresslearning logo

Reply from Fortresslearning

Dear Kaitlin,

Thank you for taking the time to leave your review. We are so happy that you found all facets of your learning experience very positive. Congratulations on completing your TAE40122. We wish you all the best with your new qualification.

Kind Regards
Deb : ))

Rated 5 out of 5 stars

5 Stars Highly recommend

Fortress ran a great course, which helped me through the process of my TAE course, quickly and affectively, really at whatever pace I was prepared to work at. Trainers were easily contactable and approachable.

December 4, 2025
Fortresslearning logo

Reply from Fortresslearning

Hi Quentin,

Thank you for your welcome review and great job with successfully completing your Cert IV. All the very best in training and assessment.

Kind regards,
Richard

Rated 5 out of 5 stars

Overall great experience

The trainers were very helpful. The course structure was easy to follow with a lot of videos and explanations. The staff were always very friendly and helpful and there response times were great. At the beginning they helped me structure my learning units to maximize the final outcome.
Overall it was a great experience to achieve my double diploma. Thanks

December 2, 2025
Fortresslearning logo

Reply from Fortresslearning

Thank you so much for the awesome review, David. It is great to hear that you found the course easy to navigate and that you felt supported every step of the way.

Congratulations on achieving your Diploma of VET - what a fantastic achievement! We wish you everything of the very best for what comes next.

Warm regards,
Jane

Rated 5 out of 5 stars

Excellent trainer communication

Communication with trainers - online keeping on track - flexible user platform - Trainers are practical and flexible to meet needs and efficient communicators

November 26, 2025
Fortresslearning logo

Reply from Fortresslearning

Hi Nik,

Thank you for taking the time to leave a review. We are thrilled that you enjoyed your course with us. Congratulations on a job well done.
Merry Christmas to you.

Kind Regards
Deb

Rated 5 out of 5 stars

Straight forward to follow and strong…

Straight forward to follow and strong teacher support

November 21, 2025
Fortresslearning logo

Reply from Fortresslearning

Hi Suzanne,

Thank you for your kind feedback, and all the very best in training and assessment.

Kind regards,
Richard

Rated 5 out of 5 stars

Good staff

The staff is all very interactive and willing to help, emails are responded to on time and assessments are marked quickly.

November 24, 2025
Fortresslearning logo

Reply from Fortresslearning

Dear Dan,

Thank you for taking the time to leave a review about your course. Both Richard and I are happy to note that we give "Top Notch" service. You worked hard, and now you are a new Professional trainer. We wish you all the best.

Deb Thomas

Rated 5 out of 5 stars

Highly reccomend

Fortress made my study experience so smooth and easy

November 20, 2025
Fortresslearning logo

Reply from Fortresslearning

Hi Siobhan,

Thank you for your review and I'm very pleased with your successful completion of the Cert IV TAE40122.

All the very best.

Kind regards,
Richard

Rated 5 out of 5 stars

It was great

It was great. Online learning that is challenging however you learn how to problem solve within the Training and Facilitator role. Learning the skills and knowledge required to work for a RTO and how to conduct training in a organised manner.

November 13, 2025
Fortresslearning logo

Reply from Fortresslearning

Hello Sarah,

Thank you for leaving your review. It looks like you have learned a lot, and that is fantastic. We wish you all the best as a Professional Trainer/Assessor.

Kind regards,
Deb

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look