I had a great experience with ForwardMe. The team was very responsive and quickly contacted FedEx when there was an issue with my phone number. They followed up with clear emails, provided all the det... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I forwarded a US purchase to Portugal and everything went smoothly without any issues. It arrived within about a week with standard shipping. Great solution to get stuff that doesn't otherwise ship to... See more
I've used Forwardme.com twice now and can I just say wow, their email notifications keep you informed every step of the way! I'm so glad I can rely on Forwardme.com and I'm in the UK. Their pricing is... See more
Company replied
Found the process really easy from start to finish. Ordered myself with the unique delivery address given & could track the parcel from start to finish. I paid for extra bubble wrap, tape and exped... See more
Company replied
Company details
- #2 of 8 best companies in Courier Service
- #6 of 12 best companies in Delivery Service
- #3 of 9 best companies in Freight Forwarding Service
- #2 of 4 best companies in Package locker
- #2 of 10 best companies in Shipping and Mailing Service
- #15 of 23 best companies in Shipping Company
Written by the company
Forwardme.com is a package forwarding service that provides international shipping solutions to over 220 countries worldwide. It allows customers to shop in the USA and have packages forwarded to them at affordable rates. The website also offers a personal shopper service to assist customers with purchases from US stores that require a US billing address. Forwardme.com has been reviewed as a safe and reliable website, and it has a help center to assist customers with getting started and managing their packages.
Contact info
604 Carson Dr, 19701, Bear, United States
- (201) 870-0395
- support@forwardme.com
- forwardme.com
4.4
Excellent
264 reviews
Replied to 50% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Perfect service - fast, communicative and efficient.
Perfect service. If you’re looking for an intermediary for companies which will only ship in the US. Look no further.
February 27, 2026
Reply from Forwardme.com
Hi there! 😊
Thank you so much for your kind words! We're really happy to hear that our service has been fast, communicative and efficient for you. That's exactly the experience we aim to deliver every single time.
It's also wonderful to know we've been able to help you access US-only companies. Bridging that gap for our customers is something we take great pride in.
Thank you for recommending us and we look forward to serving you again!
Warmly,
The Forwardme Team
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Great A++
I'm having a great experience with this company! It’s website is super easy to manage my packages, with a clean and intuitive interface that makes the whole process super easy. The shipping prices are also very reasonable, offering great value without compromising on service. Overall, it’s been a hassle-free and cost-effective way to handle my shippments! Highly recommend!
February 28, 2026
Reply from Forwardme.com
Hello! 🌟
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that our platform has made managing your packages easy and intuitive. Our team works hard to make that experience as seamless as possible.
It's also great to know that our shipping prices hit the mark for you. Offering great value without compromising on service is something we truly care about.
We're so glad your experience has been hassle-free and cost-effective, and thank you for recommending us! Reviews like yours mean the world to our team. 🚀
If you ever need any help, we're always here for you!
Warmly,
The Forwardme Team
Reply from Forwardme.com
Dear Arya,
Thank you for your kind words! We are so happy to hear that the process was easy and fast for you. That is exactly what we aim for!
Hope to serve you again soon!
Warm regards,
Forwardme Team
Time
I had an order with ForwardMe that I needed to cancel. The team responded quickly, communicated clearly, and processed my refund without issues. The Personal Shopper service works well and is reliable, though you should be mindful of purchase timing.
March 4, 2026
Unprompted review
Reply from Forwardme.com
Hello Árbol,
Thank you for sharing your experience! We are glad to hear that our team was able to assist you quickly and that your refund was processed smoothly.
You make a great point about purchase timing and we appreciate you highlighting that for other customers. We always do our best to communicate clearly and act fast whenever our members need support.
Hope to serve you again soon!
Warm regards,
Forwardme Team
Reply from Forwardme.com
Dear Surya,
Thank you so much for your kind words! 😊 Knowing that David was able to help you means the world to us. Every member of our team is dedicated to giving our customers the best possible experience and feedback like yours truly keeps us going.
We're always here whenever you need us. Hope to hear from you again!
Warm regards,
The Forwardme Team!
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Great platform so far
Great platform so far, I got one question tho.
Can i shop from apple store without a personal shopper?will it go through
March 1, 2026
Unprompted review
Reply from Forwardme.com
Dear Vicky,
Thank you so much for the kind words! We're thrilled you're enjoying the platform! 😊
To answer your question: yes, you can shop from the Apple Store! However, for detailed information on how to get it processed smoothly, feel free to reach out to us at support@forwardme.com and our team will be happy to guide you through it.
Warm regards,
The Forwardme Team
Nice support
They helped me very well, I had so many questions and they supported me perfectly, all good! :)
February 26, 2026
Unprompted review
Reply from Forwardme.com
Hello Jose! 🌟
Thank you so much for taking the time to share your experience — it truly made our day! We're so happy to hear that our team was able to support you through all your questions. That's exactly what we're here for!
Your kind words mean the world to us, and we'll make sure the team knows how much their effort was appreciated. We hope to keep making your experience just as smooth and enjoyable every single time. 😊
Warmly,
The Forwardme Team
I continue to be amazed at the complete…
I continue to be amazed at the complete professionalism, dedication, commitment and extreme help provided to me from the great folk at ForwardMe. I was having problems with completing a shipping order and the folk there went above and beyond my expectations. They helped me through every step of the way, always VERY polite and VERY kind and helpful through EVERY step. I cannot say enough about these folks. I highly recommend hem for all your parcel forwarding and personal shopping needs. I only wish I would have found them a long time ago. But now that I have, I will be a champion of their services ~ THANK YOU ForwardMe folk!!!!!
February 26, 2026
Unprompted review
Reply from Forwardme.com
Hello Roger! 🌟
We are truly speechless! Comments like yours remind us exactly why we do what we do, and we couldn't be more grateful for your incredibly kind words.
We're so glad our team was able to step in and guide you through every step of your shipping order. Going above and beyond for our customers is something we take great pride in, and knowing it made a real difference to you means everything to us!
You are now officially part of the Forwardme family, Roger and we promise to keep being your biggest supporters, just as you are ours. 😊
Thank you from the bottom of our hearts for your trust, your recommendation, and your wonderful champion spirit. We can't wait to assist you again!
Warm regards,
The Forwardme Team 💙
Everything was perfect
February 10, 2026
Reply from Forwardme.com
Hi Marc,
Thank you so much for the 5-star review. Knowing that 'everything was perfect' for you is what keeps us motivated every day. We look forward to making your next international shopping experience just as seamless!
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Fast, friendly service with a good website
Fast, friendly service. Reliable, no hiccups. Got the package pretty quickly. Site is user friendly to process a package.
February 10, 2026
Reply from Forwardme.com
Hi Samir,
Thank you for your wonderful review! We’re thrilled to hear that you found our website user-friendly and our service fast and reliable.
Our goal is always to make the process as smooth as possible—'no hiccups' is exactly what we aim for! We're glad your package arrived quickly, and we can’t wait to help you with your next shipment.
Fast and easy
My experience with Forwardme has always been excellent! I received my packages super quickly, and the website is very easy to use.
February 6, 2026
Reply from Forwardme.com
Hi Claire,
It's so wonderful to hear that your experiences with us have always been excellent! ✨
Thank you for being such a loyal member of the Forwardme community. We're glad we can keep delivering your packages super quickly and that you're enjoying the website. We'll be right here and ready for your next order!
Smooth andgreat service
Everything went smoothly, got the package what I otherwisw wouldn't have got if it weren't for these gals!
January 29, 2026
Reply from Forwardme.com
Hello there!
We are so happy we could help you get that package which you 'otherwise wouldn't have got' if it weren't for our team! 🎁
Making the impossible possible and ensuring everything goes smoothly is what we love most. 'The gals' and the entire team here send a huge thank you for your kind words and for trusting us with your shopping. Enjoy your new items! ✨
Reply from Forwardme.com
Hi Nasser,
Thanks for sharing your thoughts with us! We're happy to know you're satisfied with the service itself, but we hear you loud and clear on the pricing part.
Actually, we tried to get in touch with you a little while ago to chat about this and see how we could make things better for you, but we couldn't catch you. We’d still really love to hear from you!
Whenever you have a moment, please reach back out to us. We’d love to discuss this further and see what we can do to provide you with better value.
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Excellent Service
I use mail forwarders in various countries on a regular basis. I think that ForwardMe is one of the best. They offer assisted buying services on sites that others don't (e.g. mercari US), their customer service is friendly and quick to respond, and their shipping fees are on par with everyone else. I received my order within a few days of paying for shipping. I'd highly recommend ForwardMe.
January 9, 2026
Reply from Forwardme.com
Dear Robin,
Thank you so much for such a detailed and thoughtful review! 🌟 Coming from someone who uses mail forwarders globally on a regular basis, your words mean the world to us. 🌎 We’re thrilled that our Personal Shopper service made shopping on sites like Mercari US easier for you! 🛍️ It's our goal to stay fast, friendly, and fairly priced. We can't wait to handle your next shipment! See you soon! 😊💙
Great Service
Very easy and straight forward to set up an account and use. I was expecting to only have 1 or 2 shipping options for international delivery, but was pleasantly surprised when I was given 5 different shipping options to select from. My items arrived in the exact same condition as the pre shipping photos.
Overall, I am very happy with the service and will use ForwardMe.com again in the future.
December 27, 2025
Reply from Forwardme.com
Dear Emily,
We are so happy to hear about your positive experience with Forwardme.com! 💙 Thank you for highlighting our shipping variety and the accuracy of our pre-shipping photos. 📦📸 Providing a transparent and easy service is our top priority! We look forward to seeing you again for your next international delivery! ✨
nothing at all
December 26, 2025
Reply from Forwardme.com
Hello,
Thanks for the 5 stars! 🌟 We are thrilled that you're satisfied with our service. We appreciate your support and hope to serve you again soon!
WARNING: Insurance is a fraud!
WARNING! Insurance is a fraud.
I used this service twice. Use of the website is a little clumsy, but overall it was fine. I even signed up for their paid membership.
However, when I booked (and paid for) consolidation for the latest shipment leaving clear instructions, they stuffed my goods in a larger box and they got damaged. I had paid for insurance, and immediately filed a claim. Then Forwardme.com stalled me for months, kept going in circles, asking the same questions over and over. Eventually they declined to refund anything. I lost a few hundred dollars.
UPDATE: After posting my review here, the company immediately contacted me and offered a refund of 200 USD which is about half the damages. I accepted the compromise.
August 1, 2025
Unprompted review
Reply from Forwardme.com
Thank you for updating your review and for giving us the opportunity to make things right. We're glad we could reach a resolution together.
We understand that the claims process was frustrating, and your feedback has been valuable in helping us identify areas where we need to improve. Particularly around consolidation handling and the speed of our insurance claims process. We're actively working on both.
We appreciate your honesty and your willingness to work with us. If there's anything else we can do, please don't hesitate to reach out.
The Forwardme Team
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Even with busy holidays everything was…
Even with busy holidays everything was sent safe and secure from usa to europe cheaper than had amazon done it
December 4, 2025
Reply from Forwardme.com
Thanks, Ryan! 🌟
We are pleased to hear that your package arrived safely in Europe despite the holiday rush. Our primary goal is always to provide the best service possible, and we are glad to have met your expectations. We look forward to assisting you again. 📦
Item arrived OK
Item arrived OK . Shipping is little bit higher than shipito on other hand no tax on goods over ebay.
December 5, 2025
Reply from Forwardme.com
Thank you for confirming that your item arrived safely and for sharing your valuable feedback with us! We are glad to hear the delivery was successful. 📦
We are happy to hear that you benefited from the no tax advantage on your ebay goods! This is a key benefit we are pleased to provide to our customers.
We look forward to assisting you with your next shipment! ✨
I'm from Kuwait..first time I deal with…
I'm from Kuwait..first time I deal with forwardme..it's great good shipping price and fast ..thanks sure it's 5 stars
December 5, 2025
Reply from Forwardme.com
Dear Waleed.
Thank you so much for taking the time to share your wonderful experience!
We are absolutely thrilled to hear that you are satisfied with our service, particularly the great shipping price and the speed of your delivery to Kuwait. Making your first experience with Forwardme a 5 star one is exactly what we aim for!
We look forward to handling all your future shipments. 😊
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