So far very bad. Choosen because of there claim of very fast underwriting process. Paid extra arrangment fee and rate was higher than other lenders but still keep asking same paperwork which was alrea... See more
Company replied
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See what reviewers are saying
Great lender when it come's to criteria, and for specialist cases. Underwriter's lack a little on the knowledge to underwrite such specialist cases, but when you have a BDM like Cheryl, it just m... See more
Company replied
I am a broker and was assisting another adviser with their case while they were on holiday, working with very limited information. After several exchanges between the lender and the client to g... See more
The most understanding specialist Lender ever and I`m saying it as a mortgage adviser myself having dealt with many lenders before. FHL treat every case individually and take time to understand your... See more
Company replied
Company details
Written by the company
At Foundation, we're built to support brokers with the clarity, structure, and real-world insight specialist lending demands. Backed by over 25 years of experience, our breadth, flexibility and expertise bring structure to complex cases. Through our strong heritage, we build trust and lasting relationships, putting brokers and their clients at the heart of everything we do. We make complex lending clear. We make it easier to navigate and to move forward. We make it work for you. We make mortgages happen.
Contact info
United Kingdom
- foundationlending.co.uk
4.0
Great
190 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 1 week
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We love the direct communication with…
We love the direct communication with the underwriter, how refreshing.
Thank you Foundation Home Loans for realizing its not rocket science!
Why cant other lenders do the same.
June 13, 2023
Reply from Foundation
Thank you for taking the time to feedback to us via TrustPilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Excellent service and support
Excellent service and support, everyone at Foundation Home Loans really pulled together to help get my clients mortgage offer.
Cannot thank everyone enough for their efforts.
May 24, 2023
Reply from Foundation
Thank you for taking the time to feedback to us via TrustPilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Sarah was really efficient.
May 10, 2023
Reply from Foundation
Thank you for taking the time to feedback to us via TrustPilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Mortgage Broker Review
As a Mortgage Broker, Foundation are a pragmatic, common sense lender for those querky cases. BDM is brilliant
April 26, 2023
Reply from Foundation
Thank you for taking the time to feedback to us via TrustPilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Customer service department was very…
Customer service department was very helpful with my queries.
The phone was answered quickly too.
April 9, 2023
Reply from Foundation
Thank you for taking the time to feedback to us via TrustPilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Most professional Lender
Most professional Lender, always honoring their word!!
Plus the best team with the one and only Cheryl!!
February 8, 2023
Reply from Foundation
Thank you for taking the time to feedback to us via TrustPilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
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