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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, quick responses, and professional, friendly demeanor. People find the platform incredibly easy to use for setting up stores, launching products, and managing sales, with many appreciating the quality and variety of products offered. The website is also frequently commended for its user-friendliness and customization options. However, some customers were not happy with occasional issues such as slow response times from support, particularly regarding delays or complex problems. A few reviewers also mentioned receiving incorrect products or having difficulties with specific design modifications, with some experiencing a lack of communication or resolution from the support team in these instances.

What people talk about most

Customer service

Users describe positive interactions with customer service. Many customers praise the support team for being... See more

Product

Reviewers highlight positive aspects of product. Many customers praise the high quality of products, with... See more

Response time

Clients share positive opinions on response time, with many praising the quick, helpful, and responsive... See more

Website

Consumers generally express satisfaction with the website, highlighting its clean interface, ease of... See more

Staff

Customers had positive experiences with staff. Many reviewers praise the support team for being quick,... See more

Based on these reviews

Rated 4 out of 5 stars

The product I ordered came quickly, looked great! However I had trouble with the site, and accidentally ordered twice. I immediately sent a message to cancel, but that did not happen. I got an email i... See more

Company replied

Rated 5 out of 5 stars

I’ve worked with a lot of print-on-demand companies over the years, and frankly, Fourthwall is by far the best fit for my needs. They make it unbelievably easy to set up your site, launch product... See more

Rated 5 out of 5 stars

So far the experience is good, reliable platform, you can see your daily analytics ( visits, sales) by day/ week/ month. The payment processing is professional and immaculate, they follow up till th... See more


Company details

  1. Software Company

Written by the company

Fourthwall is the all-in-one monetization platform for creators. Fourthwall makes it easy to create homepages, shops, and memberships your community will love.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

285 reviews

5-star
4-star
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1-star

Replied to 71% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great platform for creators

Great platform for creators. Honestly nothing else like it. Everything works great, website looks good and customers find it easy for checkout. We use it to sell digital audio products and it’s been just as good if not better than Shopify. Would recommend.

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
I had a great experience using Fourthwall. The platform is very easy to use, even for creators who want everything in one place. Setting up my store, products, and payments was smooth and intuitive.

December 2, 2025
Unprompted review
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Rated 1 out of 5 stars

They send spam emails… I never…

They send spam emails… I never subscribed. Here you get 1 star for that.

First email I got on 9th of December 2025:

Hi - any thoughts on my last message?

I would love to share more information on how we can help you generate additional revenue like we’ve done for thousands of other Youtube/Twitch/TikTok creators.

Best,
Jessica
Creator Partnerships
Fourthwall

On Wed, 03 Dec 2025 15:18:44 +0000, Jessica wrote:
Hi there,

You might be out of time to launch a merch or fashion store in time for the holidays.

Going into 2026 it's definitely worth doing a drop. Data shows that a fast-growing creator like yourself averages a 20% income lift by doing just 2% more work over the course of a year.

Doing merch is one of the best monetization strategies available for creators and Fourthwall can help you, same as we help other major creators like MKBHD, Grian, Coffeezilla, Phil DeFranco, and Cleo Abrams.

Can I send you more information?

Best,
Jessica
Creator Partnerships
Fourthwall

After I replied to Jessicas spam with „ok“, I got emails from Alejandro (and a dedicated Fourthwall Email adress):

Hello, and thanks for your response. My colleague forwarded your contact information because you were interested in hearing more about Fourthwall.

We are (xxx) a free platform that allows content creators to design/sell products and offer paid memberships to their audience. I am offering an invitation to try it out.

————-

I have a copy of all those emails as evidence.

STOP SENDING SPAM!

December 9, 2025
Unprompted review
Fourthwall logo

Reply from Fourthwall

I believe this is from another sender? We don't have a Jessica on our direct team.

Can you check the sender email address? I'm guessing it's from another source

Rated 5 out of 5 stars

New customer, great experience so far

New customer, great experience so far with product quality, ease of use in setting up my store page, developing products, and ordering/shipping/tracking. Great promotional features. I've also used both the AI and real-person help features and have felt well-cared for there, too.

December 7, 2025
Unprompted review
Rated 5 out of 5 stars

Best Customer Service

They have amazing and fast customer service. I've had no trouble getting paid and I like that they collect and remit the taxes.

The site design took a little getting used to but I like the clean and professional look of the online storefront.

December 7, 2025
Unprompted review
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Rated 5 out of 5 stars

Amazing customer service

The products are comfortable and high quality, but the customer service is what really sold me.
Recently, I had a wonderful experience with María Luisa and had her help replace a damaged item. She was so, so kind and efficient, and that level of service changes everything.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Ideal platform for creators

As a small creator and artist, I find Fourthwall's platform the perfect way of selling my art printed on products.

The platform is easy and straight-forward to use. The website/shop builder gives you enough options to customize a beautiful store front, but it does not overwhelm you with too many details and options.

I am selling wall art and home decor items - currently canvas prints, mugs, blankets, and pillows, and I am also using the products myself. So far, I really like all the products and was impressed by their quality.

Fourthwall's support team is nothing short of amazing: Always quick to reply, professional, super friendly and a pleasure to work with.

December 5, 2025
Unprompted review
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Rated 5 out of 5 stars

A++++

A++++ AM so glad to be that I could start my business with fourth wall only issue is I only get my payout once or twice in a month which kind of sucks I wish u guys can update that

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Fourthwall is amazing for a small business!

Fourthwall has been a great platform for me as a small business! The interface is clean, structured, and easy to understand. The support team is friendly, responsive, and prompt. There are a few items I hope they build out in the future but everything has been great so far. I really appreciate all their help and communication! (Special thank you to Eli, Josh, and everyone else that has helped me on my journey so far!)

November 27, 2025
Unprompted review
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Rated 5 out of 5 stars

Eli with Fourth Wall

Eli, Was super responsive and helpful for me. He was friendly and kept good communication throughout to help resolve my problem quickly.

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

Best platform in the field

Fourthwall is a fantastic platform built for creators, and they always keep that in mind, prioritizing the creator needs and constantly adding new tools and functionalities to make the creators' life as easy as possible. Their support team is top notch, miles ahead of any other support experience I had from other companies.

November 18, 2025
Unprompted review

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