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Completely scandalous. Make you verify then tell you that driving licence is not acceptable as address proof despite listing it as an acceptable form. Then refuse to close your account and delete... See more
Company replied
Opted into a promotion, got confirmation I had, now told that the screen shot I had of this confirmation wasn't true. How the hell am I supposed to know I'm not opted in if it says quite clearly that... See more
Withdrawal takes way too long… 2 day processing time is longer than some of the most dodgey casinos. Don’t offer fast payout but happy to take money quicker than anything. Live casino is very limited... See more
Company replied
Company details
Information provided by various external sources
Foxy Casino is no longer operational.
Contact info
United Kingdom
- 0800 376 7967
- info@support.foxycasino.com
- foxycasino.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
THIS SITE IS A SCAM
THIS SITE IS A SCAM
Been using this site now for several months, depositing with no issues. Log in today to be told my account has been closed because they need to variety who I am with proof of name & address. Surly this needs to be done BEFORE you let players deposit money?? They’re happy to take your money without proof of address & name but when you win and want to withdraw your account is closed. I’m unsure if the gambling ombudsman would be in favour of this. Thankfully I have all the proof of what I deposited, what I’ve won and what I’m legally entitled to withdraw but this site is blocking my withdrawal by closing me account meaning I don’t have access to my money. I have written a full report to the gambling ombudsman and sent over all evidence.
as per reading the reviews
as per reading the reviews. I am also here for the same reason. I deposited and won significant amount. Withdrew it and as said will take about 4 hours to reach the bank, then been asked to prove documents which I have. No respond! My account get restricted due to no reason even on live chat they didn’t respond to my questions and been ignored.
NEVER and I mean NEVER play here
NEVER and I mean NEVER play here, all was going well until I received a big win, I won £1000 and tried to withdraw my winnings on the Thursday of last week, it stayed 1-3 buissness days which I thought originally was abit long however understood as it was a large sum of money, I got on with it until the next day my account had been suspended without reason, my withdrawals were put on hold and I had no access to my account, I contacted support to only be told it’s a technical issue, I uploaded multiple documents in this time (which are all valid) to be told they were not, after going backwards and forwards finally getting my account unsuspended on the sunday, since then (it is now Monday night) I have contacted support multiple times about my withdrawals only to be told they’re on hold due to a technical error, which I also know is flase due to my friend withdrawing £460 earlier today. THEY ARE A SCAM AND ONT WANT TO PAY PEOPLE WHEN THEY WIN

Reply from Foxy Casino
Just won £140 on here but still waiting…
Just won £140 on here but still waiting for it to reach my bank so not sure what the bad reviews are about as I've heard a lot of good things about this site 😁

Reply from Foxy Casino
Most frequent wins
Sometimes you win, sometimes you lose thats just how it is on all online casions, i deposit the odd fiver or tenner every now and then and the majority of the time withdraw a profit my net deposits are always up, if you’re giving a bad review because you’ve sat and poured loads of money into even when you’re losing then it’s your own fault if you’re losing quit while your ahead don’t keep putting more into it a bad days not gonna change by wasting more money

Reply from Foxy Casino
Excellent started Tuesday and had quite…
Excellent started Tuesday and had quite a few wins with fast payment only use this site as others have been loss after loss

Reply from Foxy Casino
SCAM SITE
SCAM SITE - AVOID
Deposit £10 to get £40 + 40 free spins.
In my deposited £10 - not the bonus £40 i won £163. After all that i get the £40 after live chatting to release the £40 bonus.
I go to withdraw my £163 winnings from my deposited £10 to be told i am playing with restricted funds and to release my winnings of £163 i had to wager £1600 within 1 week.
Absolute scam, they should be reported to the police and charged with criminal activities.

Reply from Foxy Casino
AVOID
They give you a decent win when you first play then after that pure crap, getting pot of gold feature with £1 spins and winning under a £10, rare feature with crap prizes, be using other sites from now on, and dont get me started with foxy perks "amazing prizes" that consist of 3 10p spins, avoid at all costs unless you want your money taken

Reply from Foxy Casino
I have spent over 500 on this website…
I have spent over 500 on this website and the biggest Win I have had is £16 I would not use this site

Reply from Foxy Casino
I won 4 free spins on pinball free game…
I won 4 free spins on pinball free game and won 40 quid and withdrew. Thank you foxy no deposit and got 40 quid profit. I look forward to play the free pinball game tomorrow.

Reply from Foxy Casino
I’ve put in about 22 pounds and have…
I’ve put in about 22 pounds and have just withdrawn 77 pounds idk what everyone is talking about the pay outs are good but my most recent one is taking a while to go into my account hmmm

Reply from Foxy Casino
In my experience as a player is
In my experience as a player is. One of the worst online casino ever.. There is a bit of gameplay.. Spending hundreds..playing on 0.60£-0.50£ most of the time with no fun in it.. I had one good bonus.. Maybe like 40£ and after all the games when dead 😂 this casino is just a joke

Reply from Foxy Casino
Closed my account and won't pay up!
Closed my account due to irreversible business decision and have sent email after email with everything they ask and still 5monthes later haven't received my money that was in my account I've sent I'd etc for the 5th time and hopefully they will give my £40 and also closed all my LC accounts absolute joke!

Reply from Foxy Casino
Poor odds of winning a bonus
Poor odds of winning a bonus, maxed my limit last month to hit bonus couple times with very little winning in £1 spins …. Just probably used £250 on one slot and not a single bonus came up on £1 spins ….. thought last month was just bad luck …. But this month shows it not … I get odds of winning … but why advertise bonus if you can never get it …. Other sites you hit bonus more regular and it’s the same game

Reply from Foxy Casino
Paying out
Let me deposit 80 a day said nothing about needing more ID untill I won no payout they wanted passport driving licence had neither so they still got my winnings then email we have clossed your account still got my 200 pound winnings why let people deposit then say only when you win they want more ID biggest con ever
a welcome offer of double something or…
a welcome offer of double something or other promo, deposit 10 and get 40 spins ect.. did all that and was told that i didn't qualify for the offer because of the card i used....no mention of it in the promo though?....enjoy the 10 foxy....closed account hour after opening it
I been cheated and lied to by foxy casinos 😭
I been playing foxy casinos for a few months now and really enjoyed playing but the last time I played I won £4600.00 which then i through i would withdraw the £4000.00 and then I carried on playing with the £600.00 and when down to about £19.99, then the money that I withdraw got put back to my account so I try to do small payment like £1000.00 at a time, I thought that was it and I was so happy and Christmas was going to be amazing for me and my two little children because I haven't got a lot of money and it's been a sad ,hard year losing my mum and nan to cancer but I got a email saying my foxy account was blocked and the money I won was stop I was so upset and stressed out it caused my husband and me to split up now I don't know what to do, I lost everything ,i really needed the money I may even lose my home if I don't get the money I won ,what the point of playing foxy casinos games if they block you and don't give you the money you win .
Katherine Suzanne Robertson and my little children Leon and bethany please if anyone can help me let ķnow . 😥😢😭😭😭😭😭
Withdrawal takes way too long… 2 day…
Withdrawal takes way too long… 2 day processing time is longer than some of the most dodgey casinos. Don’t offer fast payout but happy to take money quicker than anything. Live casino is very limited as well. So overall I’d advise against playing here. They willingly choose to have such an awful withdrawal time as the technology is there. Always steer clear of places like this

Reply from Foxy Casino
ridiculously poor casino…
It’s really one of the deadest casino sites now a days. I can’t tell you the last time I withdrew from this website, the promotions they offer are so embarrassing, 2 free spins for £10 deposit? I’ve never received more than 2 spins. What’s the point? Where’s the incentive? Boring site boring games rubbish, customer service and just all round an overwhelmingly poor experience.
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