Foxy Casino Reviews 388

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

How is this entire group still allowed to be running in the public domain. Also why are they not routinely check by someone who gambles as they have obviously been set up by a gambler, for example Cor... See more

Rated 1 out of 5 stars

Completely scandalous. Make you verify then tell you that driving licence is not acceptable as address proof despite listing it as an acceptable form. Then refuse to close your account and delete... See more

Company replied

Rated 1 out of 5 stars

Opted into a promotion, got confirmation I had, now told that the screen shot I had of this confirmation wasn't true. How the hell am I supposed to know I'm not opted in if it says quite clearly that... See more

Rated 1 out of 5 stars

Withdrawal takes way too long… 2 day processing time is longer than some of the most dodgey casinos. Don’t offer fast payout but happy to take money quicker than anything. Live casino is very limited... See more

Company replied

Company details

  1. Casino

Information provided by various external sources

Foxy Casino is no longer operational.


Contact info

1.2

Bad

TrustScore 1 out of 5

388 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Don’t waste your time or money what a…

Don’t waste your time or money what a absolute joke of a website out in over £400 and only hit a bonus round once biggest wing £14 on £2 spins wish I had read the reviews before deposited my money and please don’t try insult me with your silly reply’s it’s gambling blah blah your return rate is no where near what it should be it’s a con avoid like your life depends on it

November 29, 2022
Unprompted review
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Reply from Foxy Casino

We're sorry to hear that you're not happy with the experience you've had with us. Please contact us through your registered email address on the following email address service.optimisation@foxygames.com. Please quote Ref ID SM00630 in this email and we will happily look into this for you.

Rated 1 out of 5 stars

Avoid you've got more chance of winning…

Avoid you've got more chance of winning the lottery than than winning on this awful website, when you do finally get a bonus its only giving you small amounts, plus I noticed when playing on the slots the reels speed up and slow down all the time
RIGGED!!! People please try a different site.

November 28, 2022
Unprompted review
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Reply from Foxy Casino

Thank you for your feedback – We're sorry to hear you have not had the positive experience that we would want you to have here with us at Foxy Games. We appreciate that it can be frustrating when you feel as if you have not been lucky, gambling is a game of chance and should only be for fun and entertainment.

Rated 1 out of 5 stars

First of all the did not give…

First of all the did not give promotions promised after paying £30 in then when I withdrew some money they closed my account.

November 5, 2022
Unprompted review
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Reply from Foxy Casino

We're sorry to hear that you're not happy with the experience you've had with us. Please contact us on Facebook or Twitter so we can work to resolve any issues you have.
Facebook: https://rb.gy/0kh8gk
Twitter: https://rb.gy/yywrbk

Rated 1 out of 5 stars

Completely scandalous

Completely scandalous.

Make you verify then tell you that driving licence is not acceptable as address proof despite listing it as an acceptable form. Then refuse to close your account and delete your personal info thus far as it is not verified. These charlatans are simply data mining it seems.

November 1, 2022
Unprompted review
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Reply from Foxy Casino

Thank you for your feedback – We're sorry to hear you've not had the positive experience that we'd want you to have here with us at Foxy Games. Please contact our Service Optimisation team at service.optimisation@foxygames.com from your registered email address with Reference ID SM00600 and a detailed description of the issue. We will gladly assist you further.

Rated 1 out of 5 stars

This company is typical of all of the…

This company is typical of all of the industry. .totally duplicitous and quite dreadful. ..and reviews similar to this one don't have any effect. ...so what is the point of trust pilot. ..maybe trust pilot should have reviews

September 25, 2022
Unprompted review
Rated 1 out of 5 stars

Terrible site!

Terrible site!! Wanted all sorts of proof photo ID and address that’s fine, but then wanted photo ID with a picture of me holding it, and front and back of bank card used, blocked out numbers to prevent fraud but no wanted it unblocked. Owed £100 winnings still waiting 3 days later. DO NOT USE THIS SITE now looking for fraudulent use!!! Michael Blackstone

September 16, 2022
Unprompted review
Rated 1 out of 5 stars

I was scammed by tho casino they…

I was scammed by tho casino they mislead me to keep depositing for the welcome bonus then said I can't have it the reals were slow and lagging unlike any other site don't play here trust me they will rob u

September 12, 2022
Unprompted review
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Reply from Foxy Casino

We're sorry to hear that you're not happy with the experience you've had with us. Please contact us using your registered email address on the following email address
service.optimisation@foxygames.com. Please quote Ref ID SM00559 in this email and we will gladly look into this for you.

Rated 1 out of 5 stars

Really annoyed

Really annoyed. Received an Email saying no longer eligible for bonuses. No reason or anything. I emailed customer service got a reply back saying was a business decision and any attempts to ask again will close my account.
I won £100 last week off a £5 bet and wagered two days ago. Doesn’t make sense. Really not happy

August 30, 2022
Unprompted review
Rated 1 out of 5 stars

Been trying to load the website and the…

Been trying to load the website and the app for the past several days. Can enter login details but then the site doesn't load. Tried a phone reboot, etc still no joy!

August 30, 2022
Unprompted review
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Reply from Foxy Casino

We're sorry to hear that you're not happy with the experience you've had with us. Please contact us using your registered email address on the following email address service.optimisation@foxygames.com. Please quote Ref ID SM00537 in this email and we will gladly look into this for you.

Rated 2 out of 5 stars

I like the megaways machines but how…

I like the megaways machines but how can a machine spin over 1.500 times and not bonus once .No good wins either I do much better on other casinos I know its random and down to chance but the slots don't seem very fair at all especially kong megaways pay to win ratio is seriously inadequate

August 26, 2022
Unprompted review
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Reply from Foxy Casino

Thanks for your feedback – We're sorry to hear you've not had the positive experience that we would want you to have here with us at FoxyGames. We appreciate that it can be frustrating when you feel as if you've not had a win in a while, however the amount you stake or the number of bets you place does not change the outcome of the game - the random number generator (RNG) remains constant and impartial.

Rated 1 out of 5 stars

Terrible site I’ve deposited at least a…

Terrible site I’ve deposited at least a 100quid in a short space of time all I’ve got from it is crap games if I get a bonus I’m lucky too win a couple of pounds not had one withdrawal what’s going on foxy casino can’t see me playing on here anymore just waste of money

July 5, 2022
Unprompted review
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Reply from Foxy Casino

Thanks for your feedback – We're sorry to hear you've not had the positive experience that we would want you to have here with us at FoxyGames. We appreciate that it can be frustrating when you feel as if you've not had a win in a while, however the amount you stake or the number of bets you place does not change the outcome of the game - the random number generator (RNG) remains constant and impartial.

Rated 1 out of 5 stars

I thought sky bet was bad but foxy is…

I thought sky bet was bad but foxy is the worst yet, bonuses are non existent, dead spin heaven on here 😂 not really many games iether, mr q seems overall the fairest casino, you still lose but at least you get a bit of gameplay and fun, just wipes your money on here

June 29, 2022
Unprompted review
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Reply from Foxy Casino

Thanks for your feedback – We're sorry to hear you've not had the positive experience that we would want you to have here with us at FoxyCasino. We appreciate that it can be frustrating when you feel as if you've not had a win in a while, however the amount you stake or the number of bets you place does not change the outcome of the game - the random number generator (RNG) remains constant and impartial.

Rated 1 out of 5 stars

Do not I repeat DO NOT play here

Do not I repeat DO NOT play here! Never slots never triggers bonus and if for some reason you get it, bonus pays waaaaay less than it should. I know reel king megaways and how it plays and this site manipulate the RTP to stop bonus triggers. You can see the reels lag resetting the RTP I've sent my screen recordings to inspired who make the slot it's that bad so these guys are Upto good believe me. You have been warned!!!

June 16, 2022
Unprompted review
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Reply from Foxy Casino

Thanks for your feedback – We're sorry to hear you've not had the positive experience that we would want you to have here with us at Foxy Casino. We appreciate that it can be frustrating when you feel as if you've not had a win in a while, however the amount you stake or the number of bets you place does not change the outcome of the game - the random number generator (RNG) remains constant and impartial. All our games are also checked by an independant test authorities as well.

Rated 5 out of 5 stars

I have won £190 over £20 in just…

I have won £190 over £20 in just tonight. I have spent over £2000 and won £2115 now. So overall not a lot but I'm £146 up on lifetime deposits. Good site if you ask me, plenty of worse ones

June 12, 2022
Unprompted review
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Reply from Foxy Casino

Many thanks for your feedback, we're pleased to hear you're enjoying your experience playing with us here at Foxy Games.

Rated 1 out of 5 stars

BAILEY IS A JOKE.

Again, still no further with the £350 they have stolen and claim my bank and MasterCard have lost. Got pathetic excuses of replies fumbling over their lies. Told me to contact them on Facebook like I haven’t already the absolute bellends. Fake arns, lies on lies. Pathetic excuse of a casino

May 31, 2022
Unprompted review
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Reply from Foxy Casino

Thank you for your feedback – We're sorry to hear you've not had the positive experience that we'd want you to have here with us at Foxy Games. Kindly contact our Service Optimisation team at service.optimisation@foxygames.com, explain the issue you have experience and provide the following Reference Number: SM00501. We will gladly assist you further!

Rated 1 out of 5 stars

Robbery

Don't use this website they made me start again when I was losing all of a sudden it said error on the website don't use this website people they will Rob you

May 27, 2022
Unprompted review
Foxy Casino logo

Reply from Foxy Casino

Thank you for your feedback – We're sorry to hear you have not had the positive experience that we would want you to have here with us at Foxy Games. We appreciate that it can be frustrating when you feel as if you have not been lucky, gambling is a game of chance and should only be for fun and entertainment.

Rated 1 out of 5 stars

Cant get my money owed to me

I have used foxy games for quite a while an problems were rare but few weeks ago i wanted to withdraw my winnings of 90pound an the 12th may my bank says its pending. Well today is the 21st may an its still pending. Iv been on the live chat many times emailed them an they say it will be 3-5 days well its past that.A couple ofdays ago as i was trying to sort it i recieved a message saying they have closed my account. No explanaion. I found a number called it an was told because i have mental health issues.i had told them in the chat i do have mental heath issues an this not giving me the money owed is putting a strain on my M H an it is. Its awful as i know an my bank knows i havent recieved this money. It says pending an iv sent several more emails an proof an they said about closing the email an they will respond to the other email...i havent got another email.I think they hope il give up as they really dont want to pay wot they owe. Thieves an liars they are.

May 21, 2022
Unprompted review
Rated 1 out of 5 stars

I don't understand their withdrawal…

I don't understand their withdrawal policies, I am all verified and requested a withdrawal which was approved shortly after, but its been 2 days now and I still haven't received it. All other casinos I play in I receive my money immediately so I am not sure what's happening here, I tried to contact live chat but it's not even letting me do that. It's very frustrating and I am not depositing another penny there.

May 15, 2022
Unprompted review
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Reply from Foxy Casino

Thank you for your feedback – We're sorry to hear you've not had the positive experience that we'd want you to have here with us at Foxy. If you can contact us via Facebook or Twitter, we'll be able to take a look for you and discuss this further. Facebook: https://rb.gy/0kh8gk

Twitter: https://rb.gy/yywrbk

Rated 1 out of 5 stars

Sent me a email saying my account is…

Sent me a email saying my account is fully verified I’m free to deposit and withdraw etc etc soon as I deposited 50£ they blocked my account and sent me a email saying my account is permanently closed they won’t return my 50£ absolute day light theft and I’ll be taking this to every social media platform
And gambling commission going !!

May 5, 2022
Unprompted review
Foxy Casino logo

Reply from Foxy Casino

Thank you for your feedback – We're sorry to hear you've not had the positive experience that we'd want you to have here with us at Foxy. If you can contact us via Facebook or Twitter, we'll be able to take a look for you and discuss this further. Facebook: https://rb.gy/0kh8gk

Twitter: https://rb.gy/yywrbk

Rated 1 out of 5 stars

Ridiculous lets me deposit with my visa…

Ridiculous lets me deposit with my visa card but when trying to receive welcome bonus they saying it's because of the card I used and not letting me receive any of free spins

May 3, 2022
Unprompted review
Foxy Casino logo

Reply from Foxy Casino

Thank you for your feedback – We're sorry to hear you've not had the positive experience that we'd want you to have here with us at Foxy Casino. If you can contact us via Facebook or Twitter, we'll be able to take a look for you and discuss this further. Facebook: https://rb.gy/0kh8gk

Twitter: https://rb.gy/yywrbk

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