Fragranza UK Reviews 276

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the quality of the products, often noting that items are exactly as described and meet their expectations. Many people also highlight the excellent prices, finding them very reasonable and often significantly lower than elsewhere. The delivery service is consistently described as fast, prompt, and reliable, with items arriving securely packed and often quicker than anticipated. However, some customers also mentioned issues with their orders, specifically regarding non-receipt of items or delays in delivery, with a few instances where proof of delivery was not provided. A small number of reviewers also felt that the fragrance of certain products did not match their expectations or usual experience.

What people talk about most

Product

Customers consistently note positive experiences with products. Many reviewers praise the good quality,... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the fast and prompt delivery,... See more

Price

People report positive experiences with price. Customers consistently praise the great prices, with many... See more

Order

Reviewers mention ambiguous feedback about order. Some customers found the ordering process easy and received... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Haven’t received my order and contacted you twice. Still no contact however, item now located (postie had put it under a bush behind an external wall…. Which he’s never done before lol).

Company replied

Rated 5 out of 5 stars

Fragranza had just the Proraso Shaving Cream that I was after. Their website was good, the product arrived in a timely fashion and was well-packaged. Overall,a great experience... thank you.

Rated 5 out of 5 stars

Company came up on website while searching for some mens aftershave, very reasonable prices. Received the item but when I opened it I realised i had ordered the wrong one . I contacted them and th... See more


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics Store
  4. Hair Product Store

Written by the company

At Fragranza UK we offer wide range of women & men perfumes, fragrances, cosmetics & beauty products at honest prices. We house leading Brands such as Gucci, Parada, Hugo Boss, Calvin Klein and many more . We also offer range of celebrity fragrances such as David Beckham , Britney spear,Beyonce, Katy Perry, Rihanna.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

276 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

All good

Good choice of beauty products and payment methods. Items reasonably priced and delivered well packaged and quickly.
Will shop here again and recommend to family and friends.

December 1, 2023
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Rated 5 out of 5 stars

Parcel resent to correct address

Had a problem as perfume sent to wrong address. (My fault) Took a little while to contact customer services but once I did they have been so helpful. Resent my perfume to correct address and didn't charge me for postage. Thank you 😊

October 17, 2023
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Rated 1 out of 5 stars

The perfume I purchased does not smell…

The perfume I purchased does not smell authentic.

September 5, 2023
Fragranza UK logo

Reply from Fragranza UK

Hi,
All our products are authentic and sourced from well-reputed UK-based distributors. If you are not happy with the product just send the product back and we will issue you a refund. We have sold 100's of the same product without a single complaint.

Thanks
Fragranza UK

Rated 5 out of 5 stars

Happy Returning Customer

I've ordered from Fragranza a few times now, always very quick delivery, good communication and VERY reasonably priced too, what's not to like !!!

August 31, 2023
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