Frank Pickles (Insurance Brokers) Ltd Reviews 63

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

We have been buying our Caravan Insurance from Frank Pickles for over 17 years. The price is always way cheaper than other companies I have looked for a new for old policy with legal cover included... See more

Rated 1 out of 5 stars

Your quote system is not very honest as received about 7 emails from you this morning offering what I thought was a competitive price . When I called to confirm details on the new for old policy, as i... See more

Company replied

Rated 5 out of 5 stars

Frank Pickles was highly recommend by an acquaintance and I was not disappointed ! The phone was answered very quickly and the young man who answered was extremely polite and helpful. A very competiti... See more

Company replied

Rated 5 out of 5 stars

Competitively priced renewal and even a courteous call to remind you that your insurance is due for renewal (never had that from any insurance company or broker). Simple online process and cover can b... See more

Company details

  1. Insurance Broker
  2. Caravan and Motorhome Insurance Company
  3. Insurance Agency

Written by the company

Frank Pickles was established in the 1950 and became a limited company in 1960. It is now run by third generation Pickles family members. As a long established, family run business specialising in caravan insurance, we can provide a much higher level of service than most of our competitors. Our senior members of staff have combined experience of over 50 years.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

63 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

I found the process easy

I found the process easy, what made it 5 stars was the reminder phone call I got ! I had forgotten to renew so it was really helpful

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, very efficient and competitive quote.
Highly recommend!

January 21, 2026
Unprompted review
Frank Pickles (Insurance Brokers) Ltd logo

Reply from Frank Pickles (Insurance Brokers) Ltd

Welcome as a new customer, thank you for the kind words.

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Rated 1 out of 5 stars

Scandalous cancellation fee of £50

Scandalous cancellation fee of £50, would not use them again

October 6, 2025
Unprompted review
Frank Pickles (Insurance Brokers) Ltd logo

Reply from Frank Pickles (Insurance Brokers) Ltd

Hi, We are sorry you are dissatisfied, looking at your records you had been with us for a few years and agreed to our charges on numerous occasions. We are surprised you think our charge is scandalous when you have agreed to it numerous times.

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Rated 5 out of 5 stars

Brilliant

Really easy to use website, and quote less than half the renewal price from our previous insurer for identical cover. Brilliant.

June 2, 2025

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