Frank Pickles (Insurance Brokers) Ltd Reviews 63

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

We have been buying our Caravan Insurance from Frank Pickles for over 17 years. The price is always way cheaper than other companies I have looked for a new for old policy with legal cover included... See more

Rated 1 out of 5 stars

Your quote system is not very honest as received about 7 emails from you this morning offering what I thought was a competitive price . When I called to confirm details on the new for old policy, as i... See more

Company replied

Rated 5 out of 5 stars

Frank Pickles was highly recommend by an acquaintance and I was not disappointed ! The phone was answered very quickly and the young man who answered was extremely polite and helpful. A very competiti... See more

Company replied

Rated 5 out of 5 stars

Competitively priced renewal and even a courteous call to remind you that your insurance is due for renewal (never had that from any insurance company or broker). Simple online process and cover can b... See more

Company details

  1. Insurance Broker
  2. Caravan and Motorhome Insurance Company
  3. Insurance Agency

Written by the company

Frank Pickles was established in the 1950 and became a limited company in 1960. It is now run by third generation Pickles family members. As a long established, family run business specialising in caravan insurance, we can provide a much higher level of service than most of our competitors. Our senior members of staff have combined experience of over 50 years.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

63 reviews

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Rated 1 out of 5 stars

They will find an exclusion to fit your claim

the waste pipe outside my bathroom got broken by the dustmen and was disgorging waste water from the bath and hand basin, I wanted to contact these people for my Emergency cover. Firstly the number given was incorrect, and a recording gave me another number TWICE I tried to phone it, and TWICE a FRENCH speaking recording replied. I had to dial their motor insurance in the end and was given another number, and then we went through "The Procedure" to be told this wasn,t covered by my policy, what a surprise ??, I sat and read the "exclusions" out loud to the operator. to this policy, and NOWHERE DOES IT EXCLUDE BROKEN WASTE PIPES They managed to twist it to fit their interpretation of the policy though..Yet another bunch of CON MEN, dont bother with them they will find an exclusion that will fit your circumstances. Whats the betting when I cancel the policy, they will find an exclusion that prevents them giving me a refund ??
Well well, they DID find a reason why they wouldn,t refund me ,surprise surprise,just another bunch of greedy money grabbers

January 29, 2021
Unprompted review
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