Freddy's Frozen Custard & Steakburgers Reviews 

86
•
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Trussville location is bad. Went yesterday to get my usual chili cheeseburger and was told they don't do that even though I had got it numerous times and could give a bowl and fix it myself which is... See more

Rated 5 out of 5 stars

I pulled into Freddie's on Elcamino alto Dr. In Springfield Mo and what made this experience great was not only the service but, also the genuine customer service that a guy named Brandon Stockstill... See more

Rated 1 out of 5 stars

New location in Mesa,AZ Noise unreal from young kids. Placed our order, waited and waited, ones arrived after us kept receiving their meals but still not ours. FINALLY, someone came to us and said... See more

Rated 5 out of 5 stars

Sherry gave us excellent service. Her customer service skills are admirable. She and her team work well together. It is evident that she is well liked and respected by her coworkers. Our food order wa... See more

Company details

  1. Restaurant

Information provided by various external sources

Freddy’s Frozen Custard & Steakburgers is an American fast-casual restaurant chain based in Wichita, Kansas.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

86 reviews

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No history of asking for reviews

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2.7

All reviews

(86)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

I love freddy's

I love freddy's. The food is made to order so it's always fresh! The custard is delicious,they make their own ice cream cookies and such varieties of toppings. Most importantly the environment.. such a happy and welcoming place to come enjoy a meal with family and or friends. Must try!

January 3, 2020
Unprompted review
Rated 5 out of 5 stars

Freddy's?!

Freddy's?!!

Where you been my whole life??!
Just discovered you in Houston, Texas last week.
The best fast food burger I've ever had my entire life hands down.
Taste fresh, filled me up. Fry's not greasy, and btw.... Those pickles?
Oooh ya, keep em coming.
Fresh and crispy.

The team at 1111 Dairy Ashford Rd, Houston, TX 77079,

Super professional late at night.
Pulled in a few times as a designated driver keeping our streets safe.

The team there was super polite and once I went around 3pm, same experience. Nice people. Really was impressed. Food clean, fresh and packaged with love.

November 19, 2019
Unprompted review
Rated 1 out of 5 stars

Don't go to Freddy's on Draper parky.

Don't go to Freddy's on Draper parky.
We stopped by for takeout, two patty melts, frys and soft drinks.
The patty melts were almost cold. Both melts had NO cheese,
NO onions and NO taste! well, the bread wasn't too bad... What the melts did have was SALT! way toooo much salt!! So much salt
one bite made us both retch.. the fry's were stone cold, soggy with (you guessed it) SALT! over the top salt! we couldn't eat one fry because of the salt! We ask for fry sauce and napkins. NO fry sauce and NO napkins The soft drinks had an under taste of mould! from the ice... if an ice machine is not cleaned it will depart a mouldy taste
to the ice. (our family is in the fast food business)
We stopped at the first dumpster we saw and got rid of the whole MESS! We paid for a paper bag of... (well you can guess)
I don't know what the Draper Freddy's deal is, but, Freddy's corp
office should look into this franchise... We won't be back! I am sending this review to facebook and tweeting it too!
A friend ask me why I didn't go back and complain. Think about it...
if the service is bad... the food is so bad you can't eat it at all....
what kind pf people do you think are making your order? hum?
I don't have to wonder what I will be eating after I complain...
I just never go back, the 15 or 20 bucks won't break me and this
only happens rarely....

October 15, 2019
Unprompted review
Rated 5 out of 5 stars

Freddy'S Frozen Custard & Steakburgers Positive Feedback!

Good evening to Freddy's Frozen Custard & Steakburgers Customer Center.I do hope that all of yous are doing ok smile.Also I do hope that all of yous will have a very very very very wonderful day tomorrow ok smile.In ending I want to say that Kaitlyn and all her very very wonderful Staff members were so very very Professional Helpful and Caring to me and all others too ok smile.Last of all everyone that I have stated above are always such very very Positive Role Models for all young and old workers in what I call the very very very busy Working World ok smile.Finally all of above workers are always very very very very very very Positive Representatives for the very very very very very wonderful company name Freddy'S Frozen Custard & Steakburgers ok smile.Now last of all the about store is in Tucson,AZ located at 7120 E Broadway Blvd, Tucson,AZ 85710 ok take care smile.
Sincerely,
Morris W Conway Jr

September 25, 2019
Unprompted review
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