And is is sometimes available cheap for the lifetime key, so look out. The Support team solved my problem nearly asap, many thanks. Only problem is the installation routine which must use only win... See more
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Love it...using it since years now
Love it...using it since years now. Thanks<3
It works very good and intuitive
woked on the web page
Well, the app on my mac mini freezes at 50%, but worked on their web page, got an mp3 from a utube video, so I can listen in the car, worked perfectly
It's very easy to use it and you can…
It's very easy to use it and you can use it as you want!!
Very good expirience
Initial disappointment
I’d like to update my recent review. Initially I gave Freemake a one star with the review included below. I have to say that Freemake have been extremely prompt in resolving the situation for me. In fact, they have always been very quick to respond to small issues I have faced before.
In truth, I have found this software very user friendly and it functions really well. It’s why I was so disappointed when I couldn’t get the software to work. I would heartily recommend them and I’ve upgraded my star rating.
My original one star review:
I purchased a lifetime key from Freemake. Don’t bother because they’ve now released a new version and asked me to pay again as the old version no longer works. Lifetime surely means lifetime. In my opinion.

Reply from Freemake
Excellent and accurate(and fast)…
Excellent and accurate(and fast) response to my request. User experience outstanding . Thanks
I needed support to reactivate my key…
I needed support to reactivate my key following a change in my PC configuration (motherboard, processor, and SSD), and the support was very quick and efficient. I sincerely thank you.
amazing and efficient!!
this is the only actual website that works for downloading youtube videos even on IOS, super efficient AND with audio!! i’m the type of person to judge but this is deffo going into my saved tabs.
Prompt Customer Response
I had a little issue with Freemake Downloads. It took a little bit, but I found where to send an email to. And you are very good at responding to every email. It took about a week, but In the end, everything was resolved. So, the service is very good - but it would be a little nicer for me if I could talk with someone. But I really like the software!
The Freemake team was very responsive…
The Freemake team was very responsive and stayed with me until the proplem was solved...thank you Freemake team.
I have a gold/lifetime product key- receipt required as it has details
I have a gold/lifetime product key;
Cannot log into an account with Freemake, as I need to reset my password, no option on the website to undertake this- request a new password, so I can obtain a receipt for the product key;
Email still not responded to, rather an auto-generated AI?
Better service required.
Regards
Lorraine (Elaine) Tait

Reply from Freemake
Had a problem with activation key…
Had a problem with activation key bought almost 2 years ago but was provided with a solution in less than 24hrs. Great service and very helpfull.
The app you need to have!
I have been using this app for 7 years. It's simply the best!!! Video trimming, format conversion,... Customer service is a 10/10!!! Quick responses and great support
Bought a new computer and needed to…
Bought a new computer and needed to transfer my account to the new computer. One email sent to support, within the hour they had me finished up.
Great support and response time.
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