Freeola & GetDotted Reviews 

I've had a broadband connection from Feeola for several years now. Excellent customer support and well worth switching to. A static IP is provided at no extra cost. Following a recent house move, they also arranged to preserve my static IP for the new connection. Don't waste your money on "the big 6", these guys do it better and are well worth supporting with your custom.

Brilliant, personal help in setting up as I moved from my ISP. Very friendly and good communication.

I've been using Freeola for several years, always found their systems very reliable and the support is great if you need it.

I have been using Freeola for a number of years and have found them a friendly and helpful company to deal with. If I have ever had a problem, I can guarantee, I can talk to someone to get it sorted.

Price price is great. Voicemail system a great bonus and records amazingly efficiently

My ongoing use of Freeola is to provide 'land line' phone via full fibre broadband internet using a Grandstream 801 ATA adapter. I can now use my 'old' phone just as before with the copper line. Their service has worked perfectly for me for over two years now with no major problems or breakdowns. A well recommended service if a phone service is still required after installation of full fibre broadband.JCC.

I have been with Freeola for over 20 years and used various services but mostly registration of domains and hosting of email addresses including for my business. Their service has been excellent, fairly priced and very easy to use. I can not recommend them more. Thank you FREEOLA.

Freeola support walked (and talked) me through the whole process of migrating to freeola voice. They never tired of my questions and we're always knowledgeable and honest with their advice.

My experience with Freeola has been excellent. The support staff are really knowledgeable and helpful, not that I've needed to contact them since opening my accounts with them. I subscribed first for my business and was so impressed, I subscribed for my home as well.

When I ordered your service I found the advisors most helpful, communicative and and very pleasant to deal with. I have beenvery pleased with the service.

They are the best I’ve ever used or know off! No up selling. No cold calling. No selling my contract details. Great price. Great customer help when needed. Great up time , reliable. Great hard where.
Never going to leave. Can pay by PayPal, this lets you pay bills when you get paid regardless of when you start the service with PayPal credit! Can easily change you level of service. Spend is great as stated. Hard where comes pre setup. Customer service will check any orders to make sure it’s right, have stopped me from ordering wrong thing. They don’t take payment and forget you, real customer service!!!!! Been customer for years

It works,easy set up no password sign in or app bollocks it works

They may not be the cheapest supplier in this marketplace but what they do is provide a top-class reliable service backed up by a knowledgeable team of experts who are prepared patiently to talk customers through any problems they may have to achieve a resolution. I've been a customer for over 20 years and will probably remain one until I have run out of people to communicate with. The "date of experience" question seems irrelevant when service has continued over many years.

I have been with Freeola for about 20 years and I would not go anywhere else. The support is first class. I have been able to run a number of free and low cost websites, where else would I get that? I recently went FTTP and this all went really well. My landline is also working with no problems.

Excellent service!
As a broadband provider to me for over 20 years there have been minimal downtimes.
Any queries are always answered quickly and efficiently

never had any problems with this company which is good news for customers a good service

I have been a Freeola customer since the early 2000's -as a business and individual- relying on them for everything from broadband and domain management to email and web hosting. Recently, I upgraded to their full fibre retail service and VoIP landline, and the transition has been seamless.

What truly sets Freeola apart is their dedication to real, human customer service. Whether calling sales or technical support, the phone is always answered promptly by helpful and professional staff. Their web portal is straightforward and efficient, making account management simple without forcing users through frustrating, soulless automated loops.

Finding an ISP with this level of consistency, reliability, and genuine personal service over decades is rare. Here’s to the next 25 years!

Ever since Freeola was recommended to us by a friend when we converted to a Community Broadband service, we've been delighted with their service. Telephone messages are provided, in addition to the phone, by email which is useful. The cost is reasonable and we're not subject to the annual increases suffered by Big 3 customers.

Been with Freeola 25 years + and have always been on the others end of the phone if needed.
Would recommend them every time.
J R G

I like Freeola it's a simple unobtrusive telephone service. Great price for light phone users. Simple set up if you order the internet adapter.
Recommend