The 6 jars of jam arrived safely. They came in 2 packages at slightly different times, so at first I thought only half of the order had been sent. I sent an email to fresh-store.eu, but didn't hear... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Decided to give this place a second chance so did a re-order on 19th Jan 2026 and paid extra for DHL which stated 5-7 days at the time to Europe now they have changed it to 2-3 weeks. The items did ar... See more
Company replied
I ordered 3 boxes of tea, and they all arrived intact. They also threw in 2 extra sachets of other types of tea. One thing to note, I don't know which courier they use but they are quite slow (hence... See more
Company replied
456 / 5 000 I thank the store team for their punctuality, accuracy, and speedy order processing! Even though the order was for a small amount and required delivery to Bulgaria, I received the goods w... See more
Company details
Written by the company
fresh-store.eu – your drugstore, cosmetics and candy online shop with over 15,000 items. Discover more than 700 brands from manufacturers around the world. We are shipping worldwide without a minimum order value with experienced logistics partners such as Post, DHL, DPD and others. Choose from all common payment options such as Paypal, direct debit, credit card and bank transfer.
Contact info
41 Temple Street, F91V8XE, Sligo, Ireland
- shop@fresh-store.eu
- fresh-store.eu
3.9
Great
702 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Slow Delivery
I appreciate that they had an item that is not in stock anywhere else, but the delivery took 11 days!
July 29, 2025
Unprompted review
Reply from fresh-store.eu
Dear Pablo,
thank you for the review! Your feedback is much appreciated and helps our team improve.
Best Regards
fresh-store.eu team
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Trustworthy company
Very trustworthy company. The website works well, the packaging was nice and the service is good (e-mailing etc.)
Thanks :)
August 1, 2025
Unprompted review
Reply from fresh-store.eu
Dear Pien,
thank you for the 5-star review! We value your feedback and can’t wait to serve you again.
Best Regards
fresh-store.eu team
Reply from fresh-store.eu
Dear Andy,
we’re so grateful that you took the time to leave us a 5-star review. Thank you!
Best Regards
fresh-store.eu team
Czech specialities
Czech specialities, Fidorka chocolate and Bohemia chips for a reasonable price, not cheap but reasonable. Maybe a bit long time for delivery but everything was alright when i recieved the things. So all in all, Good! Thank you!
July 29, 2025
Unprompted review
Reply from fresh-store.eu
Dear Gunnar,
we’re so happy to have you as a customer. You’re welcome to come again anytime.
Best Regards
fresh-store.eu team
Reply from fresh-store.eu
Dear Timo,
thank you for the 5-star review! We value your feedback and can’t wait to serve you again.
Best Regards
fresh-store.eu team
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Reply from fresh-store.eu
Dear Ciara,
thanks for your 5-star review! We sincerely
appreciate your feedback.
Best Regards
fresh-store.eu team
Service was much better than expected.
Service was much better than expected.
Delivery was fast and in a cleared way traceable.
July 6, 2025
Reply from fresh-store.eu
Dear Georgi,
thank you for the 5-star review! We’re here to serve you anytime.
Best Regards
fresh-store.eu team
Order sent to wrong address at first
What a horrible experience, waited more than 2 weeks for the order to get shipped, to then get shipped to a completely wrong address in a different city. I wrote to their support and got no response. I highly suggest against ordering from this website.
---update---
Bumped to 3 stars since they finally answered (a little after I wrote the trustpilot review...) and told me that they will send a new package soon to the correct address this time. Let's hope it actually arrives.
July 25, 2025
Unprompted review
They don't answer any emails.
They don't answer any emails.
Order placed the eight of July, still no shipping info, status hasn't changed, just payment accepted.
Emailed them numerous times and they don't answer.
PayPal dispute opened.
July 8, 2025
Unprompted review
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Everything ok
June 4, 2025
Goods were received in good order
Goods were received in good order. Delivery term was ok, no problems.
June 6, 2025
Everything is ok
Everything is ok. Above all, that you van send all shipments in Slovenia. Zlatko
June 9, 2025
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Order was delivered before expected…
Order was delivered before expected delivery date. Very good service & very reliable. Defo use again
July 3, 2025
Unprompted review
Delivered quickly and great value
June 6, 2025
Overall good
Overall good. Shipping took a bit long, and it's a shame there's no free shipping within Europe.
I would recommend it.
July 2, 2025
Unprompted review
No fuss
Ordered two aftershave perfumes, delivered within the timeframe and the perfumes appear original. Same scent that I have purchased earlier from somewhere else
June 24, 2025
Unprompted review
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Simple to order and was delivered…
Simple to order and was delivered quickly. I’m very happy with my purchase.
June 12, 2025
Unprompted review
Well managed order!
I ordered shampoo and conditioner. It was very well packed (I chose to pay 1 eur extra as there were advised for insurance). I was informed in every little time, when the order was shipped until I could collect it. Great experience and I got what I wanted and isn't on sale in my Country 🙂
June 20, 2025
Unprompted review
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