freshsmiles.co.uk Reviews 4

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.6

Average

TrustScore 3.5 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent implants

I have just has a bridge made to replace an old one. I decided to have implants. Fresh Smile were amazing throughout the whole process, from the initial implant placement to the final bridge fixing in place. I cannot praise their expertise and professionalism throughout the whole process, especially Dr Iftikhar Ahmad who has been amazing. I now have a smile to be proud of thanks to them.

February 10, 2026
Unprompted review
Advertisement
Rated 2 out of 5 stars

Cancelled appointments due to practice closure

I have been a patient for years with Fresh Dental Smile Clinic in York and have had a great service overall.
However in June 2025 my pre-booked appointment was automatically cancelled (I was notified by a phone voice message). I subsequently found out from another dental practice that Fresh Dental Smile Clinic had temporarily closed due to a take-over by another dental practice group. Two months later in Aug 2025 and there is still no news for when the practice will re-open. I think it is poor customer management that no correspondence has been sent out to customers informing them of what is going on, why appointments were cancelled, when are they scheduled to re-open and how long we can expect to wait before routine appointments can be booked again.

August 11, 2025
Unprompted review
Rated 1 out of 5 stars

THIS PRACTICE IS A DENTIST, JENNY WHO BEEN FOUND GUILTY BY REGULATOR GDC FOR SERIOUS MALPRACTICE & HAS RESTRICTIONS

RUINED MY TREATMENT WHICH IM HAVING TO GET SORTED BY A PROPER DENTIST.

AFTER DISCOVERING THE FAKE REVIEWS WERE BY JENNYS FAMILY AND FRIENDS I DID SOME RESEARCH TO SEE SHE WAS REPORTED BY ANOTHER DENTIST FOR MALPRACTICE.

AFTER SEARCHING JENNY KABIR GDC COMPLAINT, I FOUND LOTS OF NEWS ARTICLES ON THIS SUCH AS CNCI

JENNY WAS GUILTY AND HAS RESTRICTIONS ON HER PRACTISING AS A DENTIST

FIND YOURSELF A PROFESSIONAL DENTIST AND NOT A CORRUPT ONE LIKE JENNY! ALL THE REVIEWS ARE VERY SIMILAR AND I CAN SEE TRIED TO HIDE HER INVESTIGATION BY ASKING FOR A PRIVATE HEARING.

December 7, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look