I have been an FR Moda customer for a few years now and they have never disappointed. They stock high end fragrances with big discounts, delivery charge to the UK is not the cheapest but their prices... See more
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Can always find something that I want they have 100% authentic fragrances dipping is great too would recommend them to anyone
Be aware not rejecting parcel. I rejected end on Jul,Frmoda signed the parcel but this is Mid Nov, after constant following up, I gave up. Lost nearly £200. I might just keep it. This ridiculous way... See more
I always have order from FROMODA and all of their products is authentic and reasonable prices. Great customer service and fast shipping. Honestly FROMODA is the best company I have ever ordered from... See more
Company details
Written by the company
FRMODA è una piattaforma e-Commerce nel mondo del Luxury Fashion che offre un’esperienza di shopping online esclusiva. Più che un semplice retailer: abbigliamento, scarpe, borse, accessori e occhiali per Uomo e Donna dei Top Designer e Brand emergenti, tra cui Golden Goose, Moschino, Emporio Armani, Philippe Model, Veja, Dsquared2, Alexander McQueen, Philipp Plein, Versace Jeans Couture, Love Moschino, Dolce&Gabbana, BARROW, Karl Lagerfeld, EA7, Stella McCartney, Pinko, Palm Angels, Pin1876 by Botto Giuseppe, Calvin Klein e tanti altri. Prodotti Luxury nei mondi Beauty, Home & Decor e Wine: nel mondo Beauty profumi di nicchia, cosmesi di alta gamma e prodotti per capelli; nella categoria Wine emergono le migliori annate di Champagne e ricercati Vini Francesi. In particolare, la gamma di profumi di nicchia presenta le fragranze più ricercate, ad esempio Tom Ford, Kilian, Xerjoff, Clive Christian, Vilhelm Parfumerie, Boadicea The Victorious, Milano Fragranze, Nobile 1942, Alexandre.J, Nicolai, Perris Monte Carlo, The Spirit of Dubai, Jeroboam, Oman Luxury, Jovoy Paris, Stephane Humbert Lucas, Orto Parisi, Nasomatto, Aedes de Venustas, Floraïku Paris, Lorenzo Pazzaglia, Parfums de Marly, Initio Parfums Privés, Born to Stand Out, Pantheon Roma, Alex+.
Contact info
Via delle Fontane, 19, 24050, Palosco, Italy
- +39.035665388
- customerservice@frmoda.com
- frmoda.com
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All in order
Stay clear of this merchant
Order Number:18000106062
Was placed on the 20th of July 2025 I've read the negative reviews and the responses from this company and their justification for not responding to customers. I've emailed you guys numerous times pertaining my order NO RESPONSE. But you'll come here on the reviews and respond with silly excuses about why customers haven't received the merchandise nor a response from you after they've/ we've contacted you via email. This will definitely be my last time shopping with this place of poor business practices. I'd rather spend more money elsewhere with a company that knows how to properly and professionally conduct business. Maybe you guys should stop doing online orders all together because from what I've read from your responses if it's not a strike from the courier it's a manufacturer not having the item etc, but this isn't valid reasoning why you don't respond to the customer's via email. If a order is placed and items not shipped or received, you should respond promptly to your customers on your customer service contact on your website NOT HERE ON REVIEWS. You're only responding here because potential future customers will see these negative reviews. You're a fraud company that needs to go out of business and will eventually if you dnt learn to value the customer.

Reply from FRMODA.COM
Fabulous & amazing things to buy with…
Fabulous & amazing things to buy with good price
I'd recommend
Opposite of some of the comments, I ordered it from the UK, it came early, well packaged with good tracking. I'd recommend
Lack of response and shipping
It has been a couple of days since I ordered two perfumes and yet I haven’t received any updates I tried to contact them by email but no response. If you are ordering from them please be aware that the shipping process might take up to 3 weeks because it almost been a week I ordered mine and yet no delivery has been done.
Still waiting for my order to be…
Ordered a niche perfume for £173 Still waiting for my order to be dispatched, ordered on 12/7/25 they advised 10 days to ship, today is 24/7/25 and item still say processing, sent 2 emails to customer service and received no response.
***Further update: today is the 28/7/205 item still not dispatched and I have sent a further 3 emails to customer service with no response… rang customer service on 28/7/25 for an update and received no answer. @frmoda.com It is good practice to notify customers of delays in dispatch items!
*** Further update: 2 further emails sent to customer service on 1/8/2025 emails ignored so contacted my bank and asked for full refund as fully lost patience,
*** further update: received email from customer service on 5/8/2025 saying problems with the supplier and not sure of delivery date and asked if I would like a refund or to wait for the order, I responded to wait, and then received further email on same day advising item should be dispatched in next 3-4 days… on 7/8/2025 received email that item has been dispatched …. Item delivered on 12/8/2025 , no issues with item, packaged well and as expected.
Excellent price for this fragrance
Excellent price for this fragrance, came incredibly fast in perfect condition.
Good communication
Good communication. Plenty of info about purchase in emails. Super fast delivery. Came a day earlier than expected. Well packaged!

Reply from FRMODA.COM
Excellent service
Excellent service. Very quick delivery and an excellent price. Cannot be beaten

Reply from FRMODA.COM
Fantastic service
Fantastic service, will be buying again from here. This is my 3rd purchase and never had any issues ❤️

Reply from FRMODA.COM
Super quick international shipment
Super quick international shipment and a very good price.

Reply from FRMODA.COM
Excellent products
Excellent products! fast delivery !! Excellent prices compared to US retails

Reply from FRMODA.COM
Really good but slightly slower…
Really good but slightly slower dispatch than expected. Would still recommend.

Reply from FRMODA.COM
Thanks Frmoda for Boadicea fragrance
For UK buyers, please be aware that we are going to pay duty charges, I just paid 86£ for two bottles of fragrance but still have to Thank Frmoda for Boadicea fragrance, the fragrance are original and have a great discount, it took couple of weeks for delivery but customer services replied my email and informed me with date of delivery. I will not buy again based on duty free cost added. I will use UK retailers in the future.

Reply from FRMODA.COM
Their delivery charges are extremely…
Their delivery charges are extremely expensive but it sometimes balances out if you find a good price on the product you want. To the UK the delivery was just under a week and tracking updates all the way.

Reply from FRMODA.COM
Ships 10 business days after ordering
FRMODA let me know when I ordered that the item would take 10 days to ship, and 10 business days later it shipped. This felt like a long time, but of course I had been warned. Once the item shipped I got more updates through shippypro and then FedEx than I ever have before! The fragrance I bought was more affordable through FRMODA, even with shipping and duties, than anywhere else I could buy it.

Reply from FRMODA.COM
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