Renewing my buildings insurance was a doddle. The premium was better than Confused.com's best offer and so I was more than happy to renew the existing policy. This makes a welcome change from the time... See more
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Review summary
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Forms were easy to fill in. Renewal letter and email were sent in plenty of time. Renewal quote was excellent. Have not had to make any claims and hopefully never will so am unable to comment on custo... See more
Frontier Home Insurance offer a very affordable premium which has all of the same key benefits included within the cover as other Insurers but at a more attractive price. The fact that the company ha... See more
Easy to use the online system. Good price in comparison to other providers. Seems to provide all I need. The winner of the Moneyfacts provider of the year award helped to choose Frontier.
Company details
- Insurance Agency
- Cycle Insurance Company
- Gadget Insurance Company
- Home Insurance Agency
- Landlord Insurance Company
Written by the company
Frontier Home Insurance is an innovative insurance intermediary providing a wide range of home and residential landlord solutions. We use the latest technology to provide a simple self-service solution that allows you to update your cover as your life changes. Rest assured that existing customers always get offered our best prices which are the same or cheaper than those offered to new customers.
Frontier - Protect the things you value most
Written by the company
- Price promise
- We offer customers the best price, both initially and at renewal, and have no hidden costs.
- No Administration Fees
- Once your policy is set-up there are no fees to update your cover.
- Flexibility
- 24/7 access to update, renew or cancel cover. Product adapts to your changing circumstances. Get the right cover for your treasured possessions with no imposed policy limits.
- Any type of property covered
- Houses, Flats, Park Homes and Static Caravans all catered for.
- Mix and match on how you use your property
- Main home, Second / holiday homes, Investment let, Airbnb hosts and even Unoccupied properties quoted online.
Contact info
1st Floor 5 St Helen’s Place, EC3A 6AB , London, United Kingdom
- support@frontierinsurance.co.uk
- frontierinsurance.co.uk
4.6
Excellent
15K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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QUICK AND CLEAR
August 10, 2026
Premium actually went down!
Received a renewal notice as expected. For a change from everything else these days the price actually went down
August 10, 2026
Ease of dealing with the company and…
Ease of dealing with the company and the comfort in knowing that we are properly insured.
August 10, 2026
A competitive quote for buildings…
A competitive quote for buildings Insurance now that my Property rebuild cost has increased above the normal threshold due to inflation.
August 10, 2026
Simple and transparent process
Everything clearly itemised and you can see how much the cost changes with each change applied.
August 9, 2026
easy and straightforward
August 9, 2026
It was easy to fill in
August 9, 2026
quick and simple transition from…
quick and simple transition from comparison site to payment by Amex.
August 8, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I want to notify you that I have rented…
I want to notify you that I have rented out my home. I have tenants stayhing in my home.
I am being bounced around from site to site and I can not see how to register this information
August 7, 2026
Reply from Frontier Home Insurance
Dear Mark Fowler,
Thank you for your feedback. We're sorry to hear that you initially experienced difficulties updating your policy.
We can see that you contacted us via Live Chat, where one of our agents provided step by step instructions on how to update your policy to reflect that the property is now an investment property. We can also confirm that your policy details have now been successfully updated.
If you experience any issues in the future or have any questions, please contact us via Live Chat during normal business hours or email us at support@frontierinsurance.co.uk. Our friendly team will be more than happy to assist you.
Thank you for choosing Frontier Insurance.
Kind regards
Cover Team
Look carefully at the exclusions
Considerably lower quote than most other providers. Had to search to find the exclusion that lowered the quote. Prepared to accept on that basis. Could be clearer about what's missing. Otherwise seems OK
August 7, 2026
Reply from Frontier Home Insurance
Dear Tony,
Thank you for taking the time to leave us a review.
We're pleased to hear that you found our premium to be competitive. We appreciate your feedback regarding the policy exclusions.
Please note that you can preview your policy documents before purchasing, allowing you to review the cover, exclusions, and policy terms to ensure the policy meets your requirements. Following your purchase, all of your cover details, including the policy cover and exclusions, are clearly explained within your "MyCover" PDF, where you can review the full details of your policy at any time.
If you have any questions, please contact us via Live Chat during normal business hours or email us at support@frontierinsurance.co.uk, and our team will be happy to assist you.
Thank you for choosing Frontier Insurance.
Kind regards
Cover Team
simple to use
August 7, 2026
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