Frontier Home Insurance offer a very affordable premium which has all of the same key benefits included within the cover as other Insurers but at a more attractive price. The fact that the company ha... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The reminder of renewal is perfect timing and the ease of renewing the polivy again is very simple. I made an amendment to the policy and again this was so easy and the premium is clear at all times... See more
Why cant everything in life be so easy! I always hated when it was coming up to the renewal date but with Frontier it is super simple and nothing to dread.
A convenient and reassuring way to renew your household and Contents cover. Details of valuables need serial numbers and photos but this is good practice. Good Value as well.
Company details
- Insurance Agency
- Cycle Insurance Company
- Gadget Insurance Company
- Home Insurance Agency
- Landlord Insurance Company
Written by the company
Frontier Home Insurance is an innovative insurance intermediary providing a wide range of home and residential landlord solutions. We use the latest technology to provide a simple self-service solution that allows you to update your cover as your life changes. Rest assured that existing customers always get offered our best prices which are the same or cheaper than those offered to new customers.
Frontier - Protect the things you value most
Written by the company
- Price promise
- We offer customers the best price, both initially and at renewal, and have no hidden costs.
- No Administration Fees
- Once your policy is set-up there are no fees to update your cover.
- Flexibility
- 24/7 access to update, renew or cancel cover. Product adapts to your changing circumstances. Get the right cover for your treasured possessions with no imposed policy limits.
- Any type of property covered
- Houses, Flats, Park Homes and Static Caravans all catered for.
- Mix and match on how you use your property
- Main home, Second / holiday homes, Investment let, Airbnb hosts and even Unoccupied properties quoted online.
Contact info
1st Floor 5 St Helen’s Place, EC3A 6AB , London, United Kingdom
- support@frontierinsurance.co.uk
- frontierinsurance.co.uk
4.6
Excellent
15K reviews
Asks customers to review
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Easy to navigate
Easy to navigate, able to amend policy online without long wait on phone
August 6, 2026
Quick, easy renewal at great price!
Clear renewal email reminders. Great price cheaper than the previous year. Very easy process to then renew online in five minutes.
August 6, 2026
Easy house move/change
Having moved house, the website was very intuitive for making changes.
June 8, 2026
so easy to complete
August 5, 2026
Easy to renew on same terms
Easy to renew on same terms. A reduced premium from last year. Can't comment on their claims process as thankfully I have not needed to claim.
August 5, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Not sure I should have been charged for…
Not sure I should have been charged for a minor amendment to my policy due to a user interface error.
August 5, 2026
Reply from Frontier Home Insurance
Dear Dean Grossmith,
Thank you for your feedback.
We understand your concerns regarding the additional premium. We can confirm that you made a mid term adjustment to your policy after it had been purchased. This was not due to a system error, as the cover on your policy was amended by you.
Please note that whenever a change is made to a policy, the premium may increase, decrease, or remain the same. This is because the premium is automatically recalculated based on the updated level of risk associated with the changes made.
We have sent you a separate email confirming the amendment that was made and the additional premium that was charged. Please kindly check your inbox (and your junk/spam folder if necessary) for this email.
If you have any questions in the future, please contact us via Live Chat during normal business hours or email us at support@frontierinsurance.co.uk. Our friendly team will be more than happy to assist you further.
Thank you for choosing Frontier Insurance.
Kind regards
Cover Team
Quote went up considerably …
Quote went up considerably from initial value; webpage was difficult to use and didn't have entries for the correct descriptions of things, so something vaguely similar had to be used.
August 4, 2026
Reply from Frontier Home Insurance
Dear Dr Graham Quartly,
Thank you for your feedback.
We're sorry to hear that your premium increased and that you found parts of our online portal difficult to use.
Please note that each time a change is made to a quote, the premium is automatically recalculated based on the level of risk associated with the property. Depending on the information amended, the premium may increase, decrease, or remain the same.
Our online portal is designed to be straightforward and easy to use, and we're sorry to hear that this was not your experience. If the correct option is not available in a drop down menu, you can select "Other" and enter your answer in the free text field.
We also emailed you after you left your review to see how we could assist you further. However, we have not yet received a response. If you still require any assistance, we would be more than happy to help.
If you are ever unsure how to complete your quote or make a change, please contact us via Live Chat during normal business hours or email us at support@frontierinsurance.co.uk. Our friendly team will be more than happy to assist you.
Thank you for choosing Frontier Insurance.
Kind regards
Cover Team
liked the instant update on price once…
liked the instant update on price once a field is completed or changed
August 4, 2026
Straightforward and clearly worded
Straightforward and clearly worded. I love it that if you make a change it will automatically adjust the premium in seconds. So easy to do.
August 4, 2026
Simple and easy to use with great value
August 4, 2026
Company has great reviews
Company has great reviews and is recommended on comparethemarket
August 4, 2026
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