FUN.com Reviews 576

I placed an order for an item that was in stock. After calling Fun to find out the status...I was told it was out of stock. For the number of junk emails I received...why couldn't they send an email telling me the item is out of stock??? This now leaves me scrambling to find another gift that I can quickly mail and hope it arrives for Christmas.

I love shopping at fun.com, they provide excellent customer service either by phone or online chat, they are very prompt with their response time and their customer service team is well trained. There is no fuss whatsoever. Their products are also nicely packed and arrives as per their expected delivery time. Highly recommend. A service you can trust and enjoy doing your collectiable shopping.

I was really impressed with the quality of the material and the affordable prices. They also have an awesome rewards program.

Ordered an overpriced costume the quality was horrendous it didn't hold the shape, the stitches were loose, the fabric had holes, it was nothing like advertised...getting a refund was a tedious, long and painful process that took a month and an half and only recovered the money thanks to a dispute through a third party.
Stay away from this site to save your money and avoid headaches.

If I could rate this zero star I would. I ordered from Fun.com on November 2nd. This was for a birthday and shipping was roughly a week i thought ok I've got plenty of time. Well, after placing my order I waited. its now one day before the birthday and no package. I then used the chat service to speak to a rep. it aparently hadnt even shipped in addition I odered several items and was told the reason was because the main gift I ordered was out of stock. Which is funny because it was in stock before hand and asked why no one had told me this had happened. They then said it looks like you were sent a message about the item being out of stock. I then asked ok when because i never received anything. They then said we cant find any information on it, I then said thats because no one sent anything. I then asked why nothing else had been shipped to which i received no answer. I stated at that point just to go ahead and refund the entire thing. The customer service was a joke and the fact no one reached out to me saying, o hey sorry we messed up that item you bought is no longer in stock. i got nothing and now have to wait 3-5 days to have it refunded I don't recommend purchasing from this company I have bought from them before but I can say they have lost a customer at this point. I would be very surprised if on top of this i don't get the insulting were sorry for you experience remark to follow up this review. If you were actually sorry you would make every effort to make it right. I want the items I ordered when you had them in stock before you apparently sold them to some one else.

I love Fun.com!!! They have the best geek products.
A lot of brands to buy giftsand colletibles.
Plus, delivery is fast and they have thes best sales!

Great store to buy products mainly from the nerd world.
great discount opportunities and wide variety of brands.

This company has great prices, and was SO happy with the items I purchased! I will be going back and ordering more!! Fast shipping.. and literally FUN items!!

Fun.com had the best price on the Ghostbuster Toys I purchased. Received my Merchandise very quickly, unfortunately package was damaged by Shipping Company. Costumer service at Fun.com took care of the Issue the first time I called. Thank You

We ordered our child halloween costume. Unfortunately The fan for the blow up costume came damage. I called to see if I could get a replacement fan or return the costume and had a wonderful experience. The customer service agent I spoke with was so kind and polite. She was able To help me out very quickly. My experience With that customer service agent will definitely have me back again to purchase from this company. I only wish I had grabbed her name. She definitely deserve praise for her hard work. Thank you

They were a fast shipping company, very communicative and helped me through my issues

I ordered a ghost costume & some house slippers. Wanna know what I received? A Robin costume. LIKE BATMAN & ROBIN!! What in the actual world…. Was told I’d get my correct order in two days but I’ve yet to see a confirmation. They very quickly sent me an email to send them back the Robin costume though.

Always had awesome experiences shopping at FUN! Great prices, great coupons, awesome support team. Favorite place to buy Funko Pops and Mystery Minis!

Needed to return/exchange costumes that were did not fit well. Your customerservice perso was great in resolving the issue very quickly

I never received my costume. When I contacted them to find out tracking information they canceled the order, because some form that was never emailed wasn't signed. They money was not refunded to the account either. Overall awful experience
Order #21750690 placed on 10/7/2023

My first time buying from Fun.com went very smoothly. The shipping was quick and the bag I purchased was very carefully packaged. 100% will buy from them again!

Fast shipping ,cool and qulity products ı love this place

I absolutely love Fun.com! Being from Brazil, I was a little bit worried when I made my first purchase about six years ago... but there was no reason for that! The products always arrive pretty fast (considering it's an international shipping) and, most importantly, in perfect conditions!
As an avid Funko Pop collector, Fun.com is my place to go when I wanna add something new to my collection since 2017!
Gotta love Fun.com!

I highly recommend Fun.com for shopping for Halloween costumes and collectibles. They have a very wide variety. They have great discount and cashback coupons. Love it!

I have loved all of my purchases with Fun! The quality has always been top-notch with great prices. I purchased a Power Rangers backpack and shoes from them within the past few months ago. I have to say I love both, and they have become my new outfit staples. Both the bag and the shoes feel well-made. I would argue they rivals competitors like Loungefly bags or other sneakers you would buy. For both products, the shipping was within a time frame to be expected. I've even used the customer service texting number to help me out when I was trying to use a discount code or just had questions about the products. They were responsive to my needs, and it was very convenient being able to do it through text! I would definitely recommend Fun to fellow Power Rangers fans and anyone else with nerd-y interests!