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Rated 1 out of 5 stars

COMPLETELY AVOID this company!!!! I ordered Scooby-Doo slippers in the beginning of January and the stitching stared to come apart on the heel along with holes in the same slipper! We’re talking about... See more

Company replied

Rated 1 out of 5 stars

I bought an 8-foot skeleton for about $275. Purchased it to use for promoting my kid's girl scout cookie sales. Delivered on mid Dec and we didn't open the box until Jan 29th, because we trusted that... See more

Company replied

Rated 5 out of 5 stars

I love shopping at fun.com, they provide excellent customer service either by phone or online chat, they are very prompt with their response time and their customer service team is well trained. There... See more

Rated 5 out of 5 stars

Found this site by accident while looking for Mickey Mouse products. Their pricing is superb, shipping is quick, selection far superior to other sites I have used (Ebay, Amazon, Etsy, Postmark). My hu... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

FUN is a big concept. Many things in life are fun! But we here at FUN.com want to help you in your search of products that deliver the kind of fun that you want. Whether it's a plush toy from your favorite brand like Star Wars or Disney, or you just need a little help finding that perfect, unexpected gift for your friends and family, we want to be your go to place on the web for exciting, unusual, and hilarious products.


Contact info

3.2

Average

TrustScore 3 out of 5

576 reviews

5-star
4-star
3-star
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1-star

Replied to 46% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great company!

I'm really happy with my purchases from Fun.com. The Hogwarts Mystery Box was only $10 plus $6 shipping but worth over $100. I also bought a Christmas Vacation soft blanket that is pretty awesome too.

December 22, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely love shopping at Fun.com

Absolutely love shopping at Fun.com. A great mix of nostalgic products and current popular items. I come here to shop for adults and children alike. They offer fair prices, a good rewards program, and responsive customer service.

January 5, 2024
Unprompted review
Rated 5 out of 5 stars

Quite FUN!

They shipped expeditiously, GREAT selection and prices... I am DEFINITELY going here first for my needs of this type. Recommended.

December 20, 2023
Unprompted review
Rated 5 out of 5 stars

A Place for Everything

Fun.com is my favourite place to get gifts. They literally have something for everyone whether it’s meant to be nostalgic or current. They have great unique gifts you can’t get anywhere else. Their items are geared towards kids and adults.

December 5, 2023
Unprompted review
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Rated 1 out of 5 stars

THEY TAKE YOUR MONEY

I told fun.com to cancel my order since an item wound up being out of stock. After canceling the order on my end, they charged me anyway!! I have email proof that I canceled the order and I told customer service and they said there was nothing they can do since the item was out of stock. STAY AWAY!!!

December 28, 2023
Unprompted review
Rated 4 out of 5 stars

Fixed a mistake quickly, still GREAT!

Fixed a mistake quickly, still GREAT! I've ordered many times from Fun.Com so it was a matter of time before I encountered an error. Once I contacted them they were quick to resolve it and didn't drag it out.
It really is a "FUN" site to shop on!

December 15, 2023
Unprompted review
Rated 1 out of 5 stars

Never received my package

Never received my package. Called customer service and they told me to contact my local law enforcement agency. "Probably stolen, call the police, not our problem" Apparently they can't send packages with signature required option, even if your willing to pay extra.

December 12, 2023
Unprompted review
FUN.com logo

Reply from FUN.com

Good day,
I'm sorry that it sounds like the package was stolen from your porch, we do not send packages with a signature option as that can cause many delays and issues with deliveries if customers are not available for said signature.

If you have further questions let me know.
Thank you,
Justine
Customer Service Manager

Rated 5 out of 5 stars

Amazing store

I really like this store. The shipping is fast and the customer service is great. Amazing products for everyone!

December 20, 2023
Unprompted review
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Rated 5 out of 5 stars

FUN is just that

FUN is just that. Fun. Amazing customer service. I have ordered from here countless times now. The products and nostalgia are great. Toys and whatnot from the 50s until now. The pricing and shipping are on point as well. I also love how fast the FUN bucks add up. I appreciate you guys!

December 19, 2023
Unprompted review
Rated 5 out of 5 stars

Great place for Funko Pops!

Great prices, quick and reasonably priced shipping and Pops are shipped well packed and arrive in excellent condition. Have continued to be impressed by everything about this store.

December 6, 2023
Unprompted review
Rated 5 out of 5 stars

PERFECT STORE

This is my fourth time buying and for those who love collectibles like me, this store is perfect.

December 18, 2023
Unprompted review
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Rated 5 out of 5 stars

Love the New Mug!

Ended up with a really cool item to gift for Christmas at a better price than most sites. The mug I purchased looked even better than the picture and arrived in great condition.

December 5, 2023
Unprompted review
Rated 5 out of 5 stars

Love it!

Ordered a 10$ Harry Potter mystery box and it came fast! All licensed merch as well. Will be doing business with them again!

November 15, 2023
Unprompted review
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Rated 5 out of 5 stars

Just perfect !

They selling Perfect funko pops for display for all kind of fans . It arrived very quickly and it is obvious that there is a lot of investment in the design of the small details. Just perfect !

December 1, 2023
Unprompted review
Rated 1 out of 5 stars

Buyer beware!!!!!! Questionable ethics

Buyer beware!!!!!!

Costumes are not as described and they Run extremely small. After reading several reviews and taking measurements for the extra precaution this product is still 2 sizes too small. For an Example: we ordered a Large Men’s costume for a 140lb 5’4 Man(typically that should be a s/m) … the inseam was so small that he couldn’t get the costume all the way up as it was cutting into his skin. Product was returned within 7 days of purchase and company did not refund us. When I initially called in late October I was told that it can take at least 4 weeks. 4 weeks came and went I had to call several times and was told it was coming. I eventually had to file a complaint with PayPal to try and get my money. I requested an itemized receipt for the refund which they refuse to provide and it was never given the case was closed and the company stated to me that they had refunded PayPal indeed they had not per PayPal. I had to call again and after a threat to dispute the charge with the my actual bank I was finally told she would be processing the refund through PayPal… then I was also told that since I filed a complaint with PayPal and I didn’t accept the offer they were under no obligations to refund me as if she was doing me a favor. My multiple requests for proof of itemized refund was ignored. Although I did receive a partial refund in the end beware you can not return without paying ungodly fees and do not expect a timely refund. From time of purchase to time of return 7 days finally getting a refund took over 60 days and multiple calls and threats to report to get a refund.

Questionable ethics by this company.

December 14, 2023
Unprompted review

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