Great customer service and follow up! YES! In spite of errors on OUR side and issues at the receiving address location, you guys were amazing! FunnyUglyChristmasSweater went above and beyond t... See more
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Great customer service and follow up! YES! In spite of errors on OUR side and issues at the receiving address location, you guys were amazing! FunnyUglyChristmasSweater went above and beyond t... See more
Company replied
Our family was delighted to find Muppet Christmas Carol matching jammies. We found an old picture online of green plaid jammies and the current season had read and black checkered. I contacted custome... See more
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I ordered a Christmas Sweater from them, because their website said it would arrive in time for our Holiday party. It did not - and they refused to take a return. They claimed every one of their sweat... See more
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I am very happy with the customer support and assistance provided throughout my experience with the site and my order. I spoke with both Julia and Claire who both were incredibly helpful and professio... See more
Company replied
Funny Ugly Christmas Sweater, established in 2018, is dedicated to infusing your holiday season with humor and joy. Our love for Christmas fuels our mission to deliver top-notch, unique, and amusing ugly Christmas sweaters, sweatshirts, t-shirts, and pajamas, all uniquely tailored for you. We offer Custom Ugly Christmas Sweater for customers to personalize their outfits and rock the holiday parties with funny sweaters! Surely you will find your favorite Christmas sweater at our store, and we are responsive in Customer support team with your concern. Welcome and have fun shopping!
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The John Deere ugly sweater was a fun and original Christmas gift for my husband. It arrived on time and fit perfectly. I would recommend this company to others and would not hesitate to order from them again.

Reply from Funnyuglychristmassweater
Communication on shipping during holidays is so critical and this company lived up to it. The product came on time and was high quality and a big hit at my company holiday party!!!

Reply from Funnyuglychristmassweater
The team designed, produced and shipped in record time. I needed my sweater in time for my company Christmas party and they went above and beyond to make my sweater on time. HIGHLY RECOMMEND!!!

Reply from Funnyuglychristmassweater
They took money from my account and said that the transaction failed.
Update: They have reached out to me. They are supposedly processing my order. I will update once I receive the sweater, but looking at the reviews on here, it looks like I might not🫤.
Final Update: We received the sweater, but it came in the wrong color. Other than the color, it was exactly what I expected. I wish it didn't have to take me writing a bad review and demanding a refund to get the sweater, but here we are. I would not suggest buying from this company. They have awful customer service that will only respond in the early morning hours (1am-7am). When the initial transaction error happened, I COULD NOT get in touch with anyone. It scared me, and I believed that my money was gone forever. So, if you can over look the customer service issues, and you are willing to fight for what you paid for, you would be okay buying a sweater. Otherwise, I would not suggest it.

Reply from Funnyuglychristmassweater
I'M DELIGHTED WITH MY PURCHASE AND THE SERVICE!!!!!!
My sweater arrived faster than expected, the material is great, and the sizing is in US sizing. I've ordered from other companies and it's always a guess about sizing!
I had a great experience all around and will easily buy with you again!

Reply from Funnyuglychristmassweater
I ordered 4 matching pajama sets back on November 17th, I’ve now sent 3 emails and a text to the number they supply and have received no response even though they state a response will come in 24-48 hours. Not sure what the issue is but as of now no customer service at all and no items delivered!

Reply from Funnyuglychristmassweater
Brilliant sweater that my son loved. They went above and beyond in customer service. Although I had express shipping it was still due to possibly arrive too late for my son's event. They were very responsive to my emails though, with friendly support and doing what they could. My son had the sweater for his event and got a lot of compliments on it. Definitely recommend.

Reply from Funnyuglychristmassweater
We had received the incorrect sweater however once I contacted customer support they responded quickly and are sending the new sweater. Unfortunately it’s going to be late probably for our party I ordered it for but there’s always next year! I appreciate the good customer service and I would definitely order from them again.

Reply from Funnyuglychristmassweater
Customer service was great and sweater was exactly as advertised. Would definitely buy from again!

Reply from Funnyuglychristmassweater
This company goes out of thier way to ensure you have the perfect product. These sweaters were a huge hit with out run club! Thank you!

Reply from Funnyuglychristmassweater
I am absolutely blown away by this company! We live in a time where the customer is no longer always right and most of the time we get screwed by these mail order companies. But not FunnyUglyChristmasSweater, these guys are the real deal! I ordered a sweater and I wasn’t 100% happy with it (there was a little mix up on the sweater color I approved, and without hassle or any problems they rectified the problem and sent me the sweater that I ultimately wanted! They weren’t happy until I was. I cannot say enough great things about this sweater, this company and their team of caring professionals. Rest assured you will love your sweater, they have totally earned my trust and respect and I will definitely buy more sweaters in the future! Thank you Claire, Rosie and your outstanding customer service team!

Reply from Funnyuglychristmassweater
You should not order from this site. This is definitely a scam site and don’t have a customer service phone number or text. Tried asking about when it will ship but never got a response about it. Don’t order from here.

Reply from Funnyuglychristmassweater
An amazing jumper
I wondered how quickly my personally designed jumper would be and it took no time at all and even had a design discussion as well. Will use these guys again for sure. The sizes are true to size as well. I ordered a 4XL thinking I'm quite big and it was too big even for me!! the customer services team were super helpful and let me get another one at more my size at 50% discount too. The pictured one is the one that's too big, I'll update when I get the 3XL version, but these guys are great. Will use again for sure.

Reply from Funnyuglychristmassweater
Excellent! Customer service is brilliant. Thought it was another scam when the jumper turned up and there was something wrong but the team sorted it quickly and professionally and the end result is amazing!

Reply from Funnyuglychristmassweater
Great experience! Sweater fit well and was what I expected.

Reply from Funnyuglychristmassweater
I ordered a Christmas jumper for my brother. The team was very helpful to deal with and my brother is very happy with his Christmas jumper. Claire deserves a special mention, Claire was really helpful with my enquiries. Thank Claire.

Reply from Funnyuglychristmassweater
This sweater is literally my favorite thing! I love it! It’s true to size and quality material. Very soft and comfortable. Shipping time was ok, but well worth the wait! I’ll be a returning customer for sure :)

Reply from Funnyuglychristmassweater
My experience with this company has been nothing but positive. Aside from the high quality of the actual merchandise I ordered (a wonderful Taylor Swift-themed Christmas sweater), the customer service offered was absolutely top notch. After I ordered the product, my package got lost at customs (through no fault of the seller, to be clear), but Funny Ugly Christmas Sweater's customer service was amazing and they immediately offered to send me another sweater free of charge. I would 100% shop here again, 10/10 would recommend.

Reply from Funnyuglychristmassweater
I needed new Christmas sweaters in 2023 because who doesn't want funny ugly Christmas sweaters. So I decided to visit funnyuglychristmassweater.com again (yes i ordered there before) and found some pretty nice Christmas sweaters which made it hard to decided because I wanted more than just two but my wardrobe is bursting so had to choose 2 and that was "Happy Holigays" and "The Mandalorian and Grogu" because 😍😍😍
I live in Europe so I didn't expect the sweaters to arrive on time for Christmas but the shipping was swiftly. The customer service informed me that my color choice of one of the sweaters was not available in Europe and let me decide a different color. And even with this short delay my sweaters were on time and I wore them at Christmas 🥰
I really recommend funnyuglychristmassweaters.com because they have a lot of different sweaters, styles and other stuff for Christmas. My experience was great so far. If I'm in need for a new Christmas sweater this year (which I probably am) I'll check out the new styles or just buy the ones on my wishlist! So if you want a nice funny ugly Christmas sweater this is your place to be. 🎄

Reply from Funnyuglychristmassweater
funnyuglychristmassweater.com does exactly what it promises. I ordered a sweater with print and the quality of the print is pretty good. Also the shipping to Switzerland worked just before christmas eventhough I only ordered it like 1.5 weeks before.

Reply from Funnyuglychristmassweater
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