Great customer service and follow up! YES! In spite of errors on OUR side and issues at the receiving address location, you guys were amazing! FunnyUglyChristmasSweater went above and beyond t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Our family was delighted to find Muppet Christmas Carol matching jammies. We found an old picture online of green plaid jammies and the current season had read and black checkered. I contacted custome... See more
Company replied
I ordered a Christmas Sweater from them, because their website said it would arrive in time for our Holiday party. It did not - and they refused to take a return. They claimed every one of their sweat... See more
Company replied
I am very happy with the customer support and assistance provided throughout my experience with the site and my order. I spoke with both Julia and Claire who both were incredibly helpful and professio... See more
Company replied
Company details
Written by the company
Funny Ugly Christmas Sweater, established in 2018, is dedicated to infusing your holiday season with humor and joy. Our love for Christmas fuels our mission to deliver top-notch, unique, and amusing ugly Christmas sweaters, sweatshirts, t-shirts, and pajamas, all uniquely tailored for you. We offer Custom Ugly Christmas Sweater for customers to personalize their outfits and rock the holiday parties with funny sweaters! Surely you will find your favorite Christmas sweater at our store, and we are responsive in Customer support team with your concern. Welcome and have fun shopping!
Contact info
4.3
Excellent
64 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We ordered 2 shirts
We ordered 2 shirts. We finally recieved them and they are trash. Best use for these are to wipe your butt with. Logos are backwards, images are blurry and very dull in color can barley see or read, the writting by the neck line is cut off so what you can read is half gone. Very disappointing that i paid all this money and got trash. Tried to contact this company in every way and got no where. Next step is to contact better business burue. Once again worst product ever bought. They should be ashamed of themselve
December 29, 2021
Unprompted review
Reply from Funnyuglychristmassweater
Thank you for your feedback. I'm Kevin, Customer Service Manger at Funny Ugly Christmas Sweater. I'm so sorry for the issue. We may have missed your email. Please provide us your order ID to cs@funnyuglychristmassweater.com. We'll definitely resolve your issue quickly. You can also text us via 818-293-4796.
Advertisement
DO NOT ORDER
DO NOT ORDER. Web site is BS. I ordered a Busch Light SWEATER on November 23, 2021, web site said in stock. Got an email that said shipped on December 4th but the tracking number never worked. Finally received the 95% polyester shirt made in Mexico on December 27,2021. Also, I ordered a 2XL and they sent a 5XL. I emailed the company asking for an exchange, I’ll edit this review when I get an answer.
December 28, 2021
Unprompted review
Reply from Funnyuglychristmassweater
Thank you for your feedback. I'm Kevin, Customer Service Manger at Funny Ugly Christmas Sweater. I'm so sorry for the issue. We may have missed your email. Please provide us your order ID to cs@funnyuglychristmassweater.com. We'll definitely resolve your issue quickly. You can also text us via 818-293-4796.
I have ordered several items at…
I have ordered several items at different times. I have never been disappointed. I will be ordering again. I will and have recommended others to use their services.
October 30, 2018
Unprompted review
Reply from Funnyuglychristmassweater
Thank you so much for your feedback. That helps us so much.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.