FurnitureCart Reviews 

1,011
•
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Bought a leather chair from Furniture Cart online including free shipping, paid with a credit card. 7 days later I received an email to contact them by phone. 3 days later I was able o talk to them, (... See more

Rated 5 out of 5 stars

My experience with Furniture Mart was A+. However, the delivery company left a lot to be desired. I waited til 9:30 pm, only to be told they would not be there until 7:30 am the following day. When... See more

Rated 5 out of 5 stars

I was a bit leery of buying a dresser online, but I couldn’t find a match to my existing furniture in a local store. The process couldn’t have been easier. It took a couple weeks for my order to be re... See more

Rated 5 out of 5 stars

I love the choices of furniture, and found exactly what I was looking for! I bought a bar and back bar first, then came back a year later and bought the matching counter height table. Ordering was eas... See more

Company details

  1. Furniture Store

Information provided by various external sources

FurnitureCart.com is an online furniture and accessories retailer offering a wide variety of high-quality, brand-name products at low prices.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.3

All reviews

(1,011)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything was delivered as promised…

Everything was delivered as promised and the furniture was quality made.. Only thing I don’t know how to properly use the light in the headboard. Didn’t see instructions anywhere. Also had some pieces of black wood I couldn’t find a purpose for.

November 24, 2025
Unprompted review
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Reply from FurnitureCart

Dear Robert,

We’re so grateful you took the time to share your experience with us. Hearing your positive feedback truly means a lot, and we’re delighted that you found exactly what you were looking for.

At Furniture Cart, we work hard to provide our customers with an effortless shopping journey and carefully curated products that bring both style and comfort to your home. It’s wonderful to know that we were able to meet your expectations.

We hope your new bedroom set adds warmth and joy to your space for years to come. Thank you again for choosing us - we look forward to serving you in the future and continuing to provide the excellent service you deserve.

Warm regards,
Furniture Cart Customer Experience Team

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Rated 5 out of 5 stars

Easy

Easy and fast, no problems at all! Highly recommend!

October 27, 2025
FurnitureCart logo

Reply from FurnitureCart

Dear Terri,

We’re so grateful you took the time to share your experience with us. Hearing your positive feedback truly means a lot, and we’re delighted that you found exactly what you were looking for.

At Furniture Cart, we work hard to provide our customers with an effortless shopping journey and carefully curated products that bring both style and comfort to your home. It’s wonderful to know that we were able to meet your expectations.

We hope your new outdoor furniture adds warmth and joy to your space for years to come. Thank you again for choosing us - we look forward to serving you in the future and continuing to provide the excellent service you deserve.

Warm regards,
Furniture Cart Customer Experience Team

Rated 1 out of 5 stars

This business operates like a scam…

This business operates like a scam organization. Furniture Mart has “support” staff who should not be conversing with the public. I have been trying to return a bookshelf since the white glove delivery company failed to deliver the item to the designated room.

On Thursday, November 13th, I called for assistance and spoke with a man who refused to provide his name. I asked to speak to his manager, but he stated that he does not have one. I then asked if he was the owner of the company, and he said no. I replied that if he is not the owner, then there must be someone to whom he reports. I asked for the general manager, and his exact words were, “I am the general of the managers.” I found that statement extremely odd. I even asked if this was a military organization and if he was a “general,” obviously knowing the answer was no.

I explained that I was not the one who unboxed the bookshelf. It arrived as a single piece and had not been assembled. The delivery company unboxed it, and they were extremely rude upon arrival. The first time, they attempted to leave the item in my driveway even though I paid for white glove service. When I corrected them, one of the men argued with me. The company later called to admit their team was wrong and should not have treated me that way. I stated clearly that I did not want the same men returning to my home because they made me feel unsafe.

They sent the same men out two days later.

What part of “they treated me like crap” was not understood? I explained this entire situation to the alleged “general of the managers” at Furniture Mart. The delivery failed because I did not feel safe allowing those same individuals back into my home. He then told me it was my problem.

I am shocked that a company of this size is being operated in this manner. I am confident that Cory Price and the other executives would not appreciate any of this, and I fully intend to reach out to each of them.

September 30, 2025
Rated 5 out of 5 stars

The Crown Jewel of my home, my coffee bar

Not only is the piece of furniture that I bought absolutely perfect. The qualities is unbelievable calling up about my delivery was wonderful. I got my peace in about a week and a half delivery was great. Everything was great. I can’t say enough.

October 14, 2025
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Rated 3 out of 5 stars

Prob wouldn’t order from them again

I dealt with two sales reps over the phone for my purchase. One was so rude and tried to make this harder, the other was helpful. After I paid and waited for delivery, the company they use to deliver called and informed me the dresser would be left curbside unless I paid an extra $179 to have it brought in the house. I feel that for what I paid this should have been included in the price, the “deal” I got from ordering from furniture cart was a wash because of the delivery charge.

August 27, 2025
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Rated 4 out of 5 stars

Shipping WAS NOT free

Price was decent, chair was as advertised. Listing said shipping was free, but it was not. That's my only beef. Delivery partner was excellent.

January 28, 2025
Rated 1 out of 5 stars

Bait and Switch

This place appears to be a dropshipper. They don't actually have any merchandise.

I ordered a tv stand. It said delivery would be 2-4 weeks. Six days after I placed the order, since I STILL had not gotten any sort of shipping notification, I called. Fortunately I was able to reach a real person quickly. He said that they were waiting to see if the item was in the factory and they'd contact me when they knew.

Twelve days after ordering, I called again. This time they asked me for $150 more for delivery. I bought during a sale which offered free delivery. Why would I now pay for delivery?

The customer service agent offered a free cancellation. (The policy is that you have 24 hour to cancel without a penalty. I already checked that when I called the first time). I said that I wanted the product at the agreed upon price. I said it was a breech of contract and refused the refund.

He sent a "here is your refund as you requested."

This is a bait and switch. They totally wasted my time. If you don't do what you say you are going to do when you say you are going to do it, why would anyone trust you to do MORE business? What would they ask for next?

December 19, 2024
Unprompted review
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Rated 5 out of 5 stars

BedBench

I purchased a bench for the foot of the bed for my father. I was very pleased with the quality and it exceeded my expectations.

October 4, 2024

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