Excellent Support I've posted a review before for FuturesElite if Im not wrong. Anyway this is my latest impressions. The moment I raised a ticket in their discord, i got an immediate response. They... See more
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Company details
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FuturesElite is a leading proprietary firm operating in the futures market, offering impeccable support, in-house technology, and multiple platforms to help traders make the most of the futures trading world.
Contact info
Corso G. Matteotti 61, 04100, Latina, Italy
- info@futureselite.com
- futureselite.com
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Replied to 40% of negative reviews
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Support is amazing
Support is amazing, their prices are the cheapest in the market, their rules are the easiest to follow. This firm is on the come up
I’m really impressed with the support…
I’m really impressed with the support team at Futures Elite. No matter when I had a question or needed help, the team was always quick to respond. Their response times are impressively fast, and you can tell right away that the staff really takes the time to understand the issue and find the right solution.
I was particularly impressed by the fact that support is always available and you never feel left on your own. The team is friendly, knowledgeable, and addresses each person individually.
For me, it’s crucial that I can rely on support from a prop firm—and Futures Elite delivers across the board.
Many thanks to BICE for the quick and excellent help! 🙏 I highly recommend Futures Elite to every trader!
There's no doubt they're improving…
There's no doubt they're improving every day. Their account activations, payments, etc., are much faster. Truly a 100% reliable company
Absolutely the best customer service I…
Absolutely the best customer service I have ever had in my life. Soo fast and professional. Thank you guys.
Support helped me get thru problems…
Support helped me get thru problems regarding brokerages smoothly, platform top notch too
The ninja trader platform was frozen…
The ninja trader platform was frozen for like 20 mins after I enter my trade right at the asian market open. Filled me with a bad position and after I reached out to support, they reimburse me for that trade. !
Customer service with Jay was friendly…
Customer service with Jay was friendly and competent; he quickly helped me with my problems.
My experience is
The support team are very prompt to responding to inquiry. My experience with Saqii yielded quick immediate response to resolving my challenge. I appreciate futureElite team for their effective structure.
Support was very fast
Support was very fast. I passed 5 evals and was eager to get the funded accounts after waiting 24 hours. I opened up a chat and Musafir was able to review my account and upgrade to sim-funded within minutes. Very impressed with the response time but more importantly the "eager to help" attitude.
Slow start, but good value and excellent support
Decided to try out this firm because there was a 30% discount plus when you buy 4 evals, the 5th account is free. The checkout process was simple.
I paid, got a credit card notification, and waited for the eval accounts to become active. The longest it took an other prop firm to activate the eval was 10 mins, so after 10 mins without any changes, I opened a chat with their AI, selected the applicable options, and was chatting with an agent within 10 mins (on a Sunday). He said they needed to escalate the issue to the team to investigate.
The accounts were finally active and I received the login credentials exactly 9 hours after I purchased and was charged for them.
Support followed up and provided additional information regarding the issue that was outside of their control. Support responded via email in less than 30 mins each time.
Pros:
- Good value
- Active support

Reply from FuturesElite
Great prop firm overall
Great prop firm overall. The platform and rules are clear and the trading experience has been solid. What stood out most was the customer service — whenever I had questions, the support team responded very quickly and was helpful throughout the process. Definitely a good experience so far.
Excellent Support
Excellent Support - answer emails right away and isse fixed promptly. Highly recommended!!
So far my experience has been good
So far my experience has been good. Excellent costumer support. I like the Dashboard and the analysis of your trading as well as having a register of your daily trades
Amazing customer service!
Even though I’m a phone person the team…
Even though I’m a phone person the team was very helpful to get everything taken care of I can tell very pleasant even through messages very helpful very responsive and fast I appreciate the communication they just need a phone lol but very good service
So far so good!
Jay from FuturesElite has been very helpful throughout my struggles whenever I ran into issues. He has been patient with me and so far so good. Thank you and your team for an excellent customer service and timely response. So far, 3rd payout (requested just now) from 2 accounts that almost died. I can't be thankful enough.
Very impressive customer service
I am very impressed with their customer service and the quality of support they provide to make transactions smooth
They don't have stats showing your…
They don't have stats showing your scalping violations on their dashboard. Beware! You have to manually track them. Every other prop firm that has a scalping rule in place has that stat shown right on their dashboard to keep the trader aware of where they stand. Until that feature is added to their dashboard, I am out of here.
Pricing and product offering is great, but I scalp and not having that statistics on their dashboard is a lot of manual work for me to keep track of. If you only take few trades a day, you are ok but not for me.
I am talking about scalping under 10s and 1 point which is disabled. No way to track how many trades or how much profit you have accumulated from it.

Reply from FuturesElite
UNREAL FIRM
UNREAL FIRM
PASSED 5 ACCOUNTS IN 1HR
GOT FUNDED ACCOUNTS INSTANTLY
good futuresElite
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