FuturesElite Reviews 

323
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 201 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the support team for being quick, friendly, and always willing to help, often going above and beyond expectations. People frequently highlight the quick response times and efficient resolution of issues, with many noting immediate assistance and swift account activation. The overall service and user experience are described as smooth, professional, and excellent, making the process straightforward and enjoyable for consumers. However, some customers also noted challenges with account verification processes, rule interpretations, or communication, leading to delays or unexpected account actions.

What people talk about most

Customer service

Clients share positive opinions on customer service, with many reviewers describing the support team as... See more

Staff

Customers had positive experiences with staff, consistently praising the support team as amazing, responsive,... See more

Service

Customers consistently note positive experiences with service, with many praising the professional and... See more

Response time

Users describe positive interactions with response times, with many reviewers praising the support team for... See more

User experience

Reviewers highlight positive aspects of user experience, with many praising the platform's transparency and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Excellent Support I've posted a review before for FuturesElite if Im not wrong. Anyway this is my latest impressions. The moment I raised a ticket in their discord, i got an immediate response. They... See more

Rated 5 out of 5 stars

Amazing prop firm, arguably the best in the space. No activation fee, a very fair 40% consistency rule, attentive support, no DCA rules.. you won’t find better opportunity elsewhere. The payout proces... See more

Rated 5 out of 5 stars

I am currently funded with them and honestly they have been the best in every single aspect. The support team is quick, friendly, and always willing to help. Trading conditions are smooth, spreads are... See more

Rated 5 out of 5 stars

I traded earlier this year with FuturesElite and came back to buy an instant funded account today. The upgrades they made are spectacular. I had an issue where my account did not activate upon purchas... See more


Company details

  1. Educational Testing Service

Written by the company

FuturesElite is a leading proprietary firm operating in the futures market, offering impeccable support, in-house technology, and multiple platforms to help traders make the most of the futures trading world.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

323 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(323)

216 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Support is amazing

Support is amazing, their prices are the cheapest in the market, their rules are the easiest to follow. This firm is on the come up

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

I’m really impressed with the support…

I’m really impressed with the support team at Futures Elite. No matter when I had a question or needed help, the team was always quick to respond. Their response times are impressively fast, and you can tell right away that the staff really takes the time to understand the issue and find the right solution.
I was particularly impressed by the fact that support is always available and you never feel left on your own. The team is friendly, knowledgeable, and addresses each person individually.
For me, it’s crucial that I can rely on support from a prop firm—and Futures Elite delivers across the board.
Many thanks to BICE for the quick and excellent help! 🙏 I highly recommend Futures Elite to every trader!

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

The ninja trader platform was frozen…

The ninja trader platform was frozen for like 20 mins after I enter my trade right at the asian market open. Filled me with a bad position and after I reached out to support, they reimburse me for that trade. !

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

My experience is

The support team are very prompt to responding to inquiry. My experience with Saqii yielded quick immediate response to resolving my challenge. I appreciate futureElite team for their effective structure.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Support was very fast

Support was very fast. I passed 5 evals and was eager to get the funded accounts after waiting 24 hours. I opened up a chat and Musafir was able to review my account and upgrade to sim-funded within minutes. Very impressed with the response time but more importantly the "eager to help" attitude.

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Slow start, but good value and excellent support

Decided to try out this firm because there was a 30% discount plus when you buy 4 evals, the 5th account is free. The checkout process was simple.

I paid, got a credit card notification, and waited for the eval accounts to become active. The longest it took an other prop firm to activate the eval was 10 mins, so after 10 mins without any changes, I opened a chat with their AI, selected the applicable options, and was chatting with an agent within 10 mins (on a Sunday). He said they needed to escalate the issue to the team to investigate.

The accounts were finally active and I received the login credentials exactly 9 hours after I purchased and was charged for them.

Support followed up and provided additional information regarding the issue that was outside of their control. Support responded via email in less than 30 mins each time.

Pros:
- Good value
- Active support

May 23, 2026
Unprompted review
FuturesElite logo

Reply from FuturesElite

Hello,

thank you for your feedback we will keep improving the experience for all our traders.

Trade safe !
Futureselite Team

Rated 5 out of 5 stars

Great prop firm overall

Great prop firm overall. The platform and rules are clear and the trading experience has been solid. What stood out most was the customer service — whenever I had questions, the support team responded very quickly and was helpful throughout the process. Definitely a good experience so far.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Even though I’m a phone person the team…

Even though I’m a phone person the team was very helpful to get everything taken care of I can tell very pleasant even through messages very helpful very responsive and fast I appreciate the communication they just need a phone lol but very good service

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

So far so good!

Jay from FuturesElite has been very helpful throughout my struggles whenever I ran into issues. He has been patient with me and so far so good. Thank you and your team for an excellent customer service and timely response. So far, 3rd payout (requested just now) from 2 accounts that almost died. I can't be thankful enough.

May 5, 2026
Unprompted review
Rated 2 out of 5 stars

They don't have stats showing your…

They don't have stats showing your scalping violations on their dashboard. Beware! You have to manually track them. Every other prop firm that has a scalping rule in place has that stat shown right on their dashboard to keep the trader aware of where they stand. Until that feature is added to their dashboard, I am out of here.

Pricing and product offering is great, but I scalp and not having that statistics on their dashboard is a lot of manual work for me to keep track of. If you only take few trades a day, you are ok but not for me.

I am talking about scalping under 10s and 1 point which is disabled. No way to track how many trades or how much profit you have accumulated from it.

April 27, 2026
Unprompted review
FuturesElite logo

Reply from FuturesElite

Hello,

Scalping trades are not a breach with us, nor are they a soft breach, so we don't understand your concerns.

If you have any questions, please reach out to riskteam@futureselite.com

Warm regards,
Futureselite

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