Galaxyescapes Reviews 261

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Raymond was very polite, he answered all of my questions. He was very knowledgeable. I enjoyed interacting with him. Thankyou Raymond for helping me today during bookings of my air travel. Sincerel... See more

Rated 5 out of 5 stars

To Whom It May Concern, I had a great experience working with your customer service rep Raymond Martin. Raymond was very professional, knowledgeable, and patient with me in canceling my flight with... See more

Rated 1 out of 5 stars

If I could give zero stars, I would. I called American to change a flight. A representative for the airline asked his supervisor if the change was allowed. He was told no apparently (according to Amer... See more

Rated 5 out of 5 stars

Service agent Vincent was kind, patient , attentive and thorough during our phone exchange. Vincent is skilled and confident in his delivery and application. Keep up your excellent service.

Company details

  1. Travel & Vacation

Written by the company

Explore New Horizons with Galaxyescapes Galaxyescapes is the leading travel search site that inspires people to travel across the world at the best prices.We cover all popular destinations and offer you a wide range of services including domestic and international flight booking. From social occasions and festivals to entertainment and tours, we’ve got the US covered. With our seeds in the USA, we strive to bring you one-stop solutions to make travel enjoyable and easy for you. Whether you’re looking for domestic flight booking or want to book an international flight, you can get the best offers easily on our website. We have a plethora of options for you when you are looking for a true ally to book itineraries. We have been in this industry for decades with thousands of hundred happy customers. We believe accomplishing your travel desires is the only way to build lasting relations.That’s why we provide tireless services to bring you the best travel experience.We have come up with oodles of fascinating offers on flights to numerous destinations to visit and explore the USA. Why Don’t You Trust Galaxyescapes to Find Perfect Trip? Wondering why Galaxyescapes is a smart choice to plan your itineraries? The answer is the best flight deals. We provide our customers with the best deals on flight booking, be it for domestic and international. Our principle is to work for customer satisfaction instead of making profits. Booking with Galaxyescapes is easy that even a beginner can do it without a glitch. In case you get stuck somewhere, then you can contact our 24/7 customer support team, as we are happy to help. The best part of booking flight tickets with us is you can compare prices and grab the best deal. For any kind of queries, questions and concerns related to online flight ticket bookings, call us at +1-8446080050 to get immediate resolution. For any kind of queries, questions and concerns related to online flight ticket bookings, call us at +1-8446080050 to get immediate resolution. You can book flights online or via call, as our round-the-clock services are conveniently available to you.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

261 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Every website I looked for flights for…

Every website I looked for flights for spring break, their prices were either more or waaay more expensive than other websites. Even though my flight is not a straight flight and instead it had one stop, the layover is not that long and is actually worth the one stop since I’m traveling with 5. Austin, was very helpful and also made it possible to find the same deal and same ticket for my wife because she will fly 2 days after me but was able to find her also the same return flight.

I will definitely book my next trip through them.

March 14, 2022
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Rated 4 out of 5 stars

Overall would recommend

Overall would recommend
I had never used this company to purchase plane tickets before so was a little hesitant but the tickets were legit, had no problems with anything at the airport. The only issue was after my initial purchase I was contacted by a representative saying the flight I purchased was full so they had to change to another flight which cost an additional $200 from what I had originally agreed to pay. I was given the opportunity to cancel my booking though and the agent was friendly and patient with all my questions.

February 21, 2022
Unprompted review
Rated 1 out of 5 stars

If I could give it 0 stars I would

If I could give it 0 stars I would, it's a scam. don't take chances I contacted them because I made my purchase online I called them and they said they can do it because there is no longer availability then they give me an alternative option as they say but more expensive I accept it and I buy it often they call me and say they don't regret it They couldn't handle that one either, but they didn't charge me anything because there wasn't any availability either. I see my account statement and they charged me 270. I write to them and tell them that I need my money back since I didn't buy anything the next day at night, they tell me that there is tickets that have already been reserved and that there is no refund because I accept!!! It's silly that they tell me one thing and then another and I already look elsewhere for my flights since they told me no! and then that there is no refund of money because I accept only $70 of everything or the tickets they say that they do not return anything. IS A GOTCHA!!!!! people do not go to this galaxyscapes the worst. keep all the information do not let them keep your money

February 14, 2022
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Rated 5 out of 5 stars

Hi as into my last minute chase for…

Hi as into my last minute chase for flight from Houston to Munich and i was quite worried regarding prices. I looked few online website but price was not that what i was looking for. Then i came to know about Galaxyescapes.com and Booked my flight, In beginning My Booking got decline and soo after i received call from person called Jerry. he heard me well and discussed with me about my Budget and my Travel plans He gave me a wonderful price that made my day, he even quoted me $100 cheaper price what i was actually trying to book online. He helped me well until all things were arranged, and I received E -Ticket within few Hours from Booking. I would Highly recommend this company. Yes i believe in beginning things were not that smooth but at end i am Happy customer.

February 4, 2022
Unprompted review
Rated 1 out of 5 stars

Very very bad experience with i and my…

Very very bad experience with i and my family. We bought tickets on February to fly on December 2021 for Christmas vacation in Nigeria but the deltas airline couldn’t see my family tickets and no money refunded to me. I was stranded in Chicago for 4 days because I came from Wisconsin to catch flights with my five children. The agency started busy my calls and was not answering my calls. Someone has to pay my hotel bills, my son fell sick in the process. Very bad experience. The company seems like scammers

December 18, 2021
Unprompted review
Rated 1 out of 5 stars

Following up on a previous review

Following up on a previous review. In my opinion the "great" reviews are not real reviews. It was well worth my time and labor to dispute the facts that they acted deceitfully with intention. I asked to resolve my claim with the company directly. They refused. If you decide to give them a try, document everything as I did.

December 8, 2021
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Rated 5 out of 5 stars

Good experience

That was a good experience with Paul.He gave me cheapest price i was looking for nd his behavior was very very polite with me .

November 3, 2021
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Rated 1 out of 5 stars

You don't get what is promised

You don't get what is promised, it is a scam! They said that they tried to call but I have no record in my call log. They said cooler get tickets now for 8 times the price that was originally promised.

October 15, 2021
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Rated 4 out of 5 stars

Thanks vance

Thanks vance , you helped me a lot to grab the promotional deal . I wanted to go Mexico and you provided me delta with almost a discount of 40 % as compare to airlines fares

Thank you

September 17, 2021
Unprompted review

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