Galaxyescapes Reviews 259

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

Raymond was very polite, he answered all of my questions. He was very knowledgeable. I enjoyed interacting with him. Thankyou Raymond for helping me today during bookings of my air travel. Sincerel... See more

Rated 5 out of 5 stars

To Whom It May Concern, I had a great experience working with your customer service rep Raymond Martin. Raymond was very professional, knowledgeable, and patient with me in canceling my flight with... See more

Rated 1 out of 5 stars

If I could give zero stars, I would. I called American to change a flight. A representative for the airline asked his supervisor if the change was allowed. He was told no apparently (according to Amer... See more

Rated 5 out of 5 stars

Service agent Vincent was kind, patient , attentive and thorough during our phone exchange. Vincent is skilled and confident in his delivery and application. Keep up your excellent service.

Company details

  1. Travel & Vacation

Written by the company

Explore New Horizons with Galaxyescapes Galaxyescapes is the leading travel search site that inspires people to travel across the world at the best prices.We cover all popular destinations and offer you a wide range of services including domestic and international flight booking. From social occasions and festivals to entertainment and tours, we’ve got the US covered. With our seeds in the USA, we strive to bring you one-stop solutions to make travel enjoyable and easy for you. Whether you’re looking for domestic flight booking or want to book an international flight, you can get the best offers easily on our website. We have a plethora of options for you when you are looking for a true ally to book itineraries. We have been in this industry for decades with thousands of hundred happy customers. We believe accomplishing your travel desires is the only way to build lasting relations.That’s why we provide tireless services to bring you the best travel experience.We have come up with oodles of fascinating offers on flights to numerous destinations to visit and explore the USA. Why Don’t You Trust Galaxyescapes to Find Perfect Trip? Wondering why Galaxyescapes is a smart choice to plan your itineraries? The answer is the best flight deals. We provide our customers with the best deals on flight booking, be it for domestic and international. Our principle is to work for customer satisfaction instead of making profits. Booking with Galaxyescapes is easy that even a beginner can do it without a glitch. In case you get stuck somewhere, then you can contact our 24/7 customer support team, as we are happy to help. The best part of booking flight tickets with us is you can compare prices and grab the best deal. For any kind of queries, questions and concerns related to online flight ticket bookings, call us at +1-8446080050 to get immediate resolution. For any kind of queries, questions and concerns related to online flight ticket bookings, call us at +1-8446080050 to get immediate resolution. You can book flights online or via call, as our round-the-clock services are conveniently available to you.


Contact info

4.2

Great

TrustScore 4 out of 5

259 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service and prices

I had some hesitation about using Galaxyescapes in the beginning. I was searching for tickets to Hawaii and found very reasonable fares on their web site. Unfortunately this fare was no longer available. I was afraid it was a bait and switch scam. But Marcus was extremely helpful in finding me a similar direct flight on a major airline which was slightly more expensive then the original. I told him I wanted to search around for a few more days. He was not pushy at all. After searching over a dozen other travel sites I could not find a cheaper airfare. I contacted Marcus later, and received my airline locator and e-tickets within 24 hours of my purchase. Galaxyescapes ended up saving me over $500. I will definitely use them for future travel plans.

January 8, 2023
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Rated 1 out of 5 stars

0 stars would not recommend

If I could give no stars then I would have. The customer service is horrible when my flight was delayed and cancelled three times. I was told to call the airlines direct, then to be put on hold for 2 hours and they said they couldn’t do anything because it has to be done through the third party-galaxy escapes. A complete run around!!!

December 23, 2022
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Rated 1 out of 5 stars

STAY AWAY..

STAY AWAY... STAY AWAY..
This is nothing but a scam. they had me going for an entire day only to call back the next day to say the flights are not available and I need to pay more. Simmi Thomas is a horrible person to deal with it is one lie after the other . Once they have your card information your calls will go unanswered.
STAY FAR AWAY .best way to buy is go directly on the airlines website. lesson learned here.

December 11, 2022
Unprompted review
Rated 5 out of 5 stars

Great Customer Experience from Start to Finish...

Jessica helped me find the best-priced tickets to travel internationally during the holidays, ensuring my connections and baggage all lined up with both my international and domestic flights for my trip. Issues arose with my bank card and Jessica was in constant communication, which allowed me to resolve the bank issues on my end and not lose my tickets. Great experience overall

November 26, 2022
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Rated 4 out of 5 stars

Nice

I like how you provide alternative dates if we somehow cannot get the tickets that we want.

November 23, 2022
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Rated 1 out of 5 stars

It’s a scam company they end up…

It’s a scam company they end up charging you more let’s say a ticket shows up 560 that ask you to pay 1113 also they don’t want to give you your money back awful company!

November 4, 2022
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Rated 5 out of 5 stars

The best service... Thank you Marcus!

I am really happy with the service and good prices that Galaxyescapes offers. I booked with this company my fligths to go to Colombia and they were very helpful, specially Marcus Wilson my agent was very supportive, helpful and trustworthy. Now I am ready to go to my country and to have a good time with my family and all thanks to Marcus that made it possible.
I recommend Galaxyscapes for any fligth you need to book. They offer great prices, great service and this is a legitimate company.

October 27, 2022
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Rated 5 out of 5 stars

Is true that the prices that appear…

Is true that the prices that appear online are not the final prices , but don’t get upset! They can find a good price.
Marcus Wilson has done an excellent job of getting me the tickets at the price we agreed on. Marcus has taken his time looking for the best option. Very grateful plus end up with a voucher for my next flight!!!
Thanks

October 26, 2022
Unprompted review

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