Galaxy Medical Alert Systems Reviews 

I feel that I have my bracelet in the charger as much as I am wearing it. It is also extremely sensitive to "falls".
That is a good thing in some ways but there is rarely a day where I do not have a false alarm.

So far so good. The subscription seems reasonably priced and each time my father touches the "call" button on the watch somebody is there to answer.

Excellent service, consistent pricing, efficient renewals.

After our second annual renewal, very happy with the equipment and service. Although we've not had a medical emergency, the real-time voice response in testing is prompt and courteous. Recommended.
One minor issue. We recently received a low battery notification for the pendant. I telephoned service, who offered to send a battery by mail. I said I would just order one, which took a few days to arrive. After my call, the notifications kept coming, to ourselves and our listed emergency contacts. And kept coming. By phone to our contacts, emails, which was concerning for them. That relentless follow-up will be valued in a medical emergency, certainly, but low battery is not a medical emergency, and Galaxy was promptly notified by phone that I was attending to it.

Rare false alarms. Reasonable cost.

Fortunately I haven’t had to use it but get comfort in knowing it is there

Prompt, clear, personal response in a non-emergent situation. Thank you for that.
I'm experiencing several false alerts nearly all of which I intercept successfully. Not sure why this is happening.

Also, the band on the watch has lost one of its retainer loops. Is there any reason why I can't retrofit an expansion bracelet on the watch? Do you have such a bracelet I could swap for the inconvenient and "unsafe" one it came with?

The device is very sensitive and has been activated several times by mistake.

Wearing the device on my left wrist, like a watch, has resulted in a skin rash. The rash is being treated with hydrocortisone cream.

Good service, system works in Canada and USA, simple, reasonable cost.

The watch did not detect when 2 major falls ocuerred.
After first fall the watch was replaced.
The second fall was not detected on the replacement watch.
The watch worked only for stumbles and test drops.
The company representatives did not return phone calls after second fall to possibly resolve issue of no response of watch.

In the general run of things what I have to say, other than thank you, is not something which would provide pleasure to many people. Each month I receive two emails, one to thank me for the order for another month of the Galaxy Medical Alert and also another email to say that I have paid for the month and wishing me well. I would be perfectly content to receive word of it being sent and paid for without having to write a review that it has arrived and was paid for. I can assure you I would be more content to write if something has gone wrong and can guarantee that I would react quickly in such an event. Would you be more content if I were to send thanks for the medical alert and acknowledge it has been paid for? Margaret Heather Walmsley

Prompt service and delivery.
The wrist band is very light and comfortable, doesn't bother me to wear it. Gives me peace of mind and security to be alone. Easy to charge.
I'm extremely pleased with this product.

I sent a few emails to them but I got not response at all.

Galaxy staff are very responsive when an alarm is triggered.

I like the Alert Sistem. The only thing I do not like is how often i need to charge it.

Clear instructions and service. Price was competitive.

I have had a serious rash develop on my wrist from the plastic strap of the device. The rash broke into an open bloody wound. I had to, finally, purchase a cloth wrist wrap to wear under the strap, which has solved the immediate problem. But I suggest the product would be greatly improved if it were fitted with a cloth rather than plastic strap.