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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, including quick response times and a smooth user experience. However, some customers also noted issues with server stability, experiencing lag and disconnections. A few other people also felt that the company's support was unprofessional or unhelpful in specific instances, with some reporting being told to "go elsewhere" or receiving passive-aggressive responses when seeking assistance.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the outstanding... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, responsiveness, and... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting their responsiveness,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of setup and... See more

Response time

Clients share positive opinions on response times, with many reviewers highlighting the quick and efficient... See more

Based on these reviews

Rated 5 out of 5 stars

I was able to get into the game right away. I can modify any setting at any time, including backing up, restarting, and stopping the server. While I initially purchased the service to play with a smal... See more

Company replied

Rated 5 out of 5 stars

Game Host Bros are fast to respond, very helpful, and honest. I was just helped change my server from one game to another; response times were within a matter of minutes, all questions I had were exce... See more

Company replied

Rated 5 out of 5 stars

I've used Game Host Bros for various servers now. Palworld, Multiple Minecraft, and a few others. Each time the setup is incredibly easy, the price is better than any other server hosting sites... See more

Company replied

Rated 5 out of 5 stars

This is the best hosting service I've ever used. I wasn't sure how to move my son's saved Palworld game from his local computer to a dedicated server without losing his progress. So I reached out to... See more

Company replied


Company details

  1. Gaming service Provider
  2. Cloud Computing Service
  3. Web Hosting Company

Written by the company

Game server hosting focused on getting your server setup the way you want it.


Contact info

4.8

Excellent

TrustScore 5 out of 5

203 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent experience with my Palworld…

Excellent experience with my Palworld server. Zero downtime with the exception of manually doing updates to avoid outages like those that happened earlier this year. Updates are complete in less than a minute. They even have an easy setting for us Xbox users to make it so you have to manually update. Steady 60fps gameplay.

October 16, 2024
Unprompted review
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Rated 5 out of 5 stars

These are the ones you're looking for!

Great experience! They were very quick to resolve any issues. Sever was always up and performed excellently. Easy to use controls and helpful chat. I will definitely use them again!

October 13, 2024
Unprompted review
Rated 5 out of 5 stars

Top-notch hosting

This is by far the best service I've experienced for any hosting service; they are live 24/7 and I've had 0 down time aside from official updates; which is quickly remedied by their convenient console panel. If you're looking for a reliable and inexpensive quality service, this is the one for you!

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Wow, Brillant work

Wow, what can I say, straight,honest,full 24/7 customer support...and they go the extra mile to make your server is purfect.I have rented server's in the UK for over 30 yrs (old moh play way back) used to run clanbase server's. Anyhow I've just got back in to renting a server from these guys. And I say with hand on hart more service's 100% will be staying with. MAGS

October 3, 2024
Unprompted review
Rated 5 out of 5 stars

I can not put into proper words to…

I can not put into proper words to express how AMAZING these guys are over at GameHostBros. I heard from them via word of mouth, and purchased a 7days to die server from them, and based on their prices was skeptical, as they were almost TOO affordable for the hardware, especially when compared to larger competitors.

I have to admit my skepticism was for nothing! Not only are their prices way more than competitive, but more importantly I can say with confidence that their customer support and dedication to genuine customer support is second to none. They feel like a small business ran by dedicated gamers, but offering hardware and customer service of trained and dedicated professionals!

In addition, on multiple occasions Michael has been my point of contact, and he's beyond amazing!

October 3, 2024
Unprompted review
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Rated 5 out of 5 stars

Incredible support team

I was having a technical issue porting my coop save over to the server for Palworld. I spent countless hours trying and could not get it to work. Finally I went to their discord and put in a service ticket. They responded to my ticket immediately, unfortunately I had a unique problem that was not easy to solve quickly but they worked on it actively for 2-3 hours trying multiple different things. Finally they were able to fix my issue and I was able to load up my world in the server. They were incredibly helpful and understanding of my issue. I did not have a go to server hosting company before but I do now!
Thank you pedrotski and toehunter for the incredible help!

September 16, 2024
Unprompted review
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Rated 5 out of 5 stars

Outstanding Minecraft Server Hosting: Game Host Bros Delivers on All Fronts

I've been using various hosting companies for Minecraft servers for over 9 years, and I can confidently say that Game Host Bros stands out for its excellent support, great performance, and competitive pricing. I’ve pushed the limits with various plugins, and it hasn't let me down yet.

I've reached out to their support team via Discord a few times, and my issues were resolved almost instantly, which is especially impressive considering the company's size.

Overall, whether you're running a commercial server or just playing with friends, you can't go wrong with Game Host Bros. It's user-friendly, performs exceptionally well, and definitely deserves a recommendation.

August 27, 2024
Unprompted review
Rated 5 out of 5 stars

This is the first hosting company where…

This is the first hosting company where I was surprised by its quick response from support staff and the offer of various games with high-quality servers, the servers work 24/7 uptime 100%. I even changed the game from cs2 to cs:s, but the price did not change. Thanks to Founder Michael Pedroti and his team for the excellent service. Who wants to buy a game server, I DEFINITELY RECOMMEND GAMEHOSTBROS Because they have different locations all over the world
I have been using it since January of this year until today and everything suits me

January 10, 2024
Unprompted review
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Rated 5 out of 5 stars

Great Servers, the BEST Customer Service

Recently started a Palworld server after taking a break from the game for a while. In the past, i've tried multiple other service providers and I can honestly say this one is the best. The server runs smooth (not always perfect but Palworld is known for memory leak) and the Customer Service can't be beat. I would highly recommend this team.

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

Made Palworld enjoyable again!

Genuinely the best game server hosts I've come across. They helped switch my server from a different website that kept rolling us back for hours of progress, fixed our settings, and even upped our settings with a simple request. They're also helpful in learning how to do the coding for the server. 10/10 customer service.

July 10, 2024
Unprompted review
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Rated 5 out of 5 stars

Insanely good customer service

I've recently decided to host a Sven-Coop server using Game Host Bros, being it my first time ever trying to host a server of any kind. As you can imagine I was pretty lost and confused!

However the whole page is filled with guides that can help you through the process. Also, it goes unappreciated, but the AI chatbox is actually really helpful! It helped me solve small issues without having to contact support directly.

And when I did need to reach out to support, the answer was insanely fast and very helpful! Pedrotski took care of all of the issues that arised with the server and provided info on several other things. Simply superb!

May 30, 2024
Unprompted review
Rated 5 out of 5 stars

Honest Review, 5/5 stars for customer service alone!

Not paid, not forced, 100% honest review. I literally asked pedrotski if I could leave a review and where they wanted it! So here it is.

I was looking for a valheim server to play with my friends. I'd never heard of this company but they were affordable, no limits on capacity and 8gb of ram off the bat. Great stats. We wanted to mod our Valheim server and ran into issues and crashes because i'm a dumdum. Well I put in a support ticket on their discord and within 30 minutes Pedrotski the owner messages back and gets right to work. They installed the mods for me, walked me step by step through fixing things on my end, through mod pages to see if things were compatible and updated, helping me with my own files because I guess extracting a folder is too tough for me. Incredibly embarrassing, but incredibly helpful. I will absolutely be using them for all my servers in the future with my gaming guild.

May 16, 2024
Unprompted review

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