GardenBird Reviews 

8,905
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, finding the ordering process straightforward and efficient. Many highlight the high quality of the products, including seeds and feeders, noting that birds eagerly consume them. Reviewers frequently commend the fast and reliable delivery service, often mentioning next-day arrivals and well-packaged items. However, some customers also noted specific product concerns, such as birds not eating certain suet pellets or issues with Niger seed and feeders. Additionally, a few people mentioned that large, heavy parcels were difficult to manage upon delivery.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency, with... See more

Product

People report positive experiences with products, frequently praising the high quality and variety of bird... See more

Quality

Reviewers mention positive feedback about quality, with many consistently praising the excellent quality of... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and the... See more

Service

Customers consistently note positive experiences with service, with many reviewers stating they have used the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from GardenBird have used them since recommended by Croxton Mill. Have purchased suet sticks, premium fat balls. Peanuts and split peanuts, sunflower hearts and chips, some seed mixe... See more

Rated 5 out of 5 stars

I’ve purchased my garden bird needs for several years. The range of quality products allows me to choose what I’ve learned my birds prefer. The availability of smaller packets is essential as my abili... See more

Rated 5 out of 5 stars

I have been ordering from Gardenbird for a few years now. Regular monthly deliveries ,always arrive swiftly. The seed is premium quality,and we'll packed for transit. Buy little extras from time... See more

Rated 5 out of 5 stars

Been using GardenBird for a good few years. Ordering from website easy, great updates and always found dispatch and delivery to be extremely efficient. Those little rewards on spend can build up and... See more


Company details

  1. Animal Feed Store
  2. Garden Center

Written by the company

GardenBird offer the widest range of bird food & accessories online, including our unique range seed mixes.


Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(8,905)

132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The birds love it

I have used this company for my bird food for years now. I find on-line ordering easy. Their food is good quality - the birds love it - and comes at a good price, especially if you can use their frequent special offers.
Delivery is very speedy (sorry delivery men - I know it is heavy!) All in all, a great comapny

November 12, 2025
Unprompted review
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Rated 5 out of 5 stars

Always SPEEDY delivery and great products

Rats are everywhere. They have been raiding my bird feeders. No matter where I place them Ratty will find a route. So as I saw an ad for Garden Birds metal feeding station at half price £9.99 , I couldn’t really go wrong. Arrived next day, as usual with this company, and it was assembled and in the garden within 15 minutes : the birds took another 5 to start using it ! Very well made, strong and ridiculously cheap ! I have been buying seed from this company for a couple of years, always good quality and value. My only very minor gripe is that the eponymous “Linda” from Garden Bird sends me an email EVERY day of the week. There’s only so many birds I can feed my dear , can you control yourself somewhat ? Otherwise, great company… HIGHLY RECOMMENDED.

October 25, 2025
Unprompted review
Rated 5 out of 5 stars

Always good quality sunflower hearts

Always good quality sunflower hearts, the starlings love the suet balls as do the blue tits, if they can get a look in!!
Price also very good for what you get, hence why I order from this company every time.
Keep up the good work👍

September 22, 2025
Rated 5 out of 5 stars

Excellent products, excellent service . . .

I’ve purchased my garden bird needs for several years. The range of quality products allows me to choose what I’ve learned my birds prefer. The availability of smaller packets is essential as my ability to lift is impaired. Responsive customer care and prompt dispatch can always be relied upon. GardenBird is my go to, small bird supplier.

August 16, 2025
Unprompted review
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Rated 5 out of 5 stars

Garden Bird

Website is easy to navigate and the prices are competitive. Option to sign up and receive newsletters and promotions. Delivery is by DPD who keep you informed of progress of your order through their App.

July 22, 2025
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Rated 1 out of 5 stars

Rather dismissive

Sadly, I found the customer service representative dismissive and rude on my last order when I had a problem. So much so that I looked around for another supplier, despite me using them for a long time, for lots of orders. I found when googling that several of the top ones, while looking to be different companies, all appeared to have the same or similar addresses and contacts. So that made it hard to know who to move to. However, I eventually found a local supplier that is a small family firm with excellent products and great customer service. So it’s all worked out in the end.

July 21, 2025
Unprompted review

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