Grashion Automotive Solutions Reviews 

739
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Fantastic buyer experience. From my initial call to Antony enquiring about the Ford Focus, to driving away 3 days later in my new vehicle all was a superb. No pushy sales pitches or techniques but a... See more

Rated 5 out of 5 stars

Description was accurate, buying was easy, not pushy. Details were sent to me after online search, visited to view and test drive. Car was ready, decided to buy paperwork completed including road tax... See more

Company replied

Rated 5 out of 5 stars

I had a pleasant buying experience from these chaps back in November, Clark and Antony were particularly helpful and the car we purchased was a nice example, clean and tidy and with low mileage. No... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a car from grashion automotive as been let down dramatically by Bristol Street motors. I seen the car on auto trader. Spoke to Tony and arranged a viewing. Within an hour all pape... See more

Company replied

Company details

  1. Car Dealer

Information provided by various external sources

With over 60 used cars in our Doncaster Used Car indoor showroom ranging from £1000 - £25000, we're sure you'll find the car you're looking for at Grashion Automotive Solutions. To ensure 100% customer satisfaction we undertake a full HPI check on every car we sell & take huge pride in the presentation of our stock. We provide a range of flexible finance options, designed to meet your specific requirements. We are located in Doncaster, close to J4 of the M18 (DN3 1SU in your Sat Nav). If you need information about any of our used cars, please call 01302 888346 to speak to Tony or Clark.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

739 reviews

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4.6

All reviews

(739)

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Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish, nothing was too much trouble, and the car is immaculate, can not fault this company at all, would highly recommend to anyone and would definitely buy from here again.

October 17, 2022
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Reply from Grashion Automotive Solutions

Thank you for the great review and recommending us to future customers.

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Rated 5 out of 5 stars

Great service

Great service, was very helpful and quick to answer any questions I had. Would definitely recommend them to anyone.

September 17, 2022
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Reply from Grashion Automotive Solutions

Thank you for the great review.

Rated 5 out of 5 stars

Very pleased with the new car we are…

Very pleased with the new car we are repeat customers as always find good reliable cars with this company would highly recommend

August 19, 2022
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Reply from Grashion Automotive Solutions

Thank you for the great feedback, it's so nice to see our customers returning.

Rated 5 out of 5 stars

A very satisfied customer

The owners could not have treated us better, we were looked after the moment we walked in.
The owners could not do enough for us and yet they where not pushy at all.
We walked away with a beautiful car.
Couldn't be happier ☺ I would recommend that if you want good service and a great vehicle take a look round.

August 15, 2022
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Reply from Grashion Automotive Solutions

Thank you for the review. it means a lot to us when our customers take the time to give us amazing feed back. Enjoy your beautiful car.

Rated 5 out of 5 stars

Good experience

No pressure from salesman. Easy process, about an hour to buy with part exchange. Would use again

August 24, 2022
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Reply from Grashion Automotive Solutions

Thank you for the great feed back, look forward to seeing you again when it's time for a new car.

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Rated 5 out of 5 stars

Great service

Great service. Third time buying from here and it is a fantastic place. Great cars and customer service is brilliant.

August 1, 2022
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Reply from Grashion Automotive Solutions

Thank you for the great review, lovely to see our customers returning, enjoy your new car.

Rated 3 out of 5 stars

The car looked lovely when i arrived to…

The car looked lovely when i arrived to collect it but when I had chance to inspect it a week later after being ill and unable to drive it I found there were a lot of scratches on it and chips.
The back bumper is faded and had patches on until I purchased some back to black and sprayed it the front part of the car near the driver side headlight pops out.
When I phoned to tell them this I was told to take it to a Renault garage to get it fixed and it would only cost ME!!!!! a bit to get it fixed.
I feel the car was overpriced.
Overall the owners were friendly and lovely, the car not so lovely and neither is the smell when the air conditioner is on.

September 3, 2022
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Reply from Grashion Automotive Solutions

Hi Mrs Cunningham, thank you for your review. we take on board what you say but i do find it odd that you mention the scratches and chips. When you bear in mind the car purchased was 6 years old and had covered almost 60,000 miles at the time of purchase there, of course, will be signs of wear and tear. The car you purchased was in superb order throughout as we pride ourselves on the quality of our stock, but as im sure you can appreciate we have to stop at some point in the pre sale preparation to ensure we still make some money to pay our bills. The second part you mention, i am guessing, is the bumper clip requiring adjustment near the headlamp making it very slightly out of line, and easy fix for your local garage, with you being based in Nottingham saving a trip back to Doncaster. Your final comments i feel are very unjustified as 80-90% of our stock receive GREAT PRICE marker on Autotraders website, ensuring every customer always knows our stock is great value in the marketplace. Your last comment regarding the Air Conditioning is not something anyone noticed at point of purchase and may just need a cleaner running through the system, as this is a serviceable item, (can be bought from Amazon) or the gas topping up.
In closing, we always try to offer the best quality used cars we can find to our customers im sorry on this occasion we could not meet your very high standards.

Rated 5 out of 5 stars

Real Gem of a garage

Really good, friendly and honest people, not pushy and prepared to spend time making sure that the car you choose is right for you. Car was well prepared and everything was done to make the sale easy. A gem of a garage and a pleasure to deal with. The car still puts a smile on my face each day I drive it. Looked at many cars and garages before finding this garage and this car. Can't fault either and highly recommend them.

August 7, 2022
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Reply from Grashion Automotive Solutions

Thank you for the amazing review, we are a small family business and reviews like this make all the hard work worth while, enjoy your new car.

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Rated 5 out of 5 stars

Infinity q50

From the moment I walked in, to the moment I walked out. I felt very at ease!
I found the car I liked, Clarke didn't bombard me and left me too it.
Everybody was very knowledgable and approachable.
I would give this review a 10 star rating if it let me.
Everything was nice and simple and I would definitely buy a car from here again.

Thank you for your help.
Ryan

July 29, 2022
Unprompted review
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Reply from Grashion Automotive Solutions

Thank you for the great review, we believe every car purchase should be an enjoyable relaxed experience.

Rated 5 out of 5 stars

Great service

No pressure sales at all, just allowed to look over the car at my free will. Professional and efficient service. Communicated well through out. Swift and easy transaction. Would recommend.

June 10, 2022
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Reply from Grashion Automotive Solutions

Thank you for the great review and recommending us to future customers.

Rated 5 out of 5 stars

Good experience and great after care

Anthony was very helpful and accommodating during and after the sale. Whilst we've had a few minor issues with the car since the purchase he's been very responsive and helpful in addressing them.

June 9, 2022
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Reply from Grashion Automotive Solutions

Thank you for the 5* review

Rated 5 out of 5 stars

Recently purchased a car from…Grashion Automotive

Recently purchased a car from Grashions. There is good variety of high quality cars to choose from. There are no pushy salesman & left to browse at your leisure. Had a small issue with car I bought, which was sorted out with no quibbles & couldn't have been more helpful. Would highly recommend.

May 29, 2022
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Reply from Grashion Automotive Solutions

Thank you for the review,issues are very rare but when they do happen we aim to resolve as quickly as possible, enjoy your new car.

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Rated 5 out of 5 stars

We had a refreshing experience recently…

We had a refreshing experience recently buying a car from Grashions. From the moment we walked in, we were given plenty of time and space to look around without being pressurised by a sales person. We then had an informative talk about the vehicle we bought and was given a fair price for my part exchange without going through the nonsense of negotiating with a manager sat in an office! Very professional, excellent standards of the vehicles on show and great customer service. Would highly recommend.

May 11, 2022
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Reply from Grashion Automotive Solutions

Thank you for the excellent review, as a small company we rely heavily on the reviews from our customers, thank you for letting future customers know about your recent car purchase.

Rated 5 out of 5 stars

Buying a car from Grashion

It was a very enjoyable experience buying the car it is the second car we’ve bought from them.They went above and beyond for us and we’re very happy with the car.
John Kath Bytheway

May 10, 2022
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Reply from Grashion Automotive Solutions

Thank you for the great review, it's always nice to see our customers returning, see you again when it's time for another upgrade, enjoy your new car.

Rated 5 out of 5 stars

I recently purchased a car from…

I recently purchased a car from grashion automotive as been let down dramatically by Bristol Street motors. I seen the car on auto trader. Spoke to Tony and arranged a viewing. Within an hour all paperwork sorted and drove away. Really happy with the car no issues. Great response and communication with the company. Definitely would recommend visiting if there's a car for your needs that they have.

May 9, 2022
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Reply from Grashion Automotive Solutions

Thank you for the amazing feedback and for recommending us to future customers, enjoy your new car.

Rated 5 out of 5 stars

Great buying experience

Bought a kia Cee'd a few weeks ago, and the car has been great since not a problem. Customer service was great I made an appointment to view on a Saturday, I was left to view the car in my own time. Wasn't pressured into buying it. And when I decided I wanted the car I was able to drive away same day and no hassle. Thank you

April 28, 2022
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Reply from Grashion Automotive Solutions

Thank you for the great review, we believe every car purchase should be an hassle free experience, enjoy your new car.

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Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. I purchased a car from Grashion Automotive solutions 6 years ago and it was perfect for me. I recently wanted to upgrade, so returned to purchase another car. Fantastic experience and I was able to drive away in my new car by the end of the day. Thanks for making it such an easy stress free purchase.

April 27, 2022
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Reply from Grashion Automotive Solutions

Thank you for the amazing feed back, we do try to make every customers car buying experience as easy and stress free as possible, enjoy your new car and hope to see you again when its time for another upgrade.

Rated 1 out of 5 stars

Absolutely disgusting service from This…

Absolutely disgusting service from This garage , very rude & aggressive manager

April 27, 2022
Unprompted review
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Reply from Grashion Automotive Solutions

I have waited several weeks, deliberately, before replying to your review, as I understood we had reached an agreement, over the initial poorly handled issue you had with your car, which was first dealt with by business partner.
Whilst I do not condone his initial attitude towards you at all, as we discussed, he had been caught at a particularly difficult time for him and I understood from my subsequent conversation with you that we had resolved matters, to your satisfaction and entirely at our cost and you were happy to amend your review, to that effect, after our apology and we had completed repairs on your car.
Here we are several weeks later and several times e mailing and asking you to honour your side of the bargain, with your review remaining unaltered?
For those customers reading this I hope my point comes across, we are human, we do make mistakes from time to time, we have fixed this complaint but the above customer has chosen for some bizarre reason, to agree and accept they are now happy but not edit their review to that effect.

Rated 5 out of 5 stars

We found Grashion Automotive via Auto…

We found Grashion Automotive via Auto trader and from the moment I arrived the welcome and assistance was excellent.
Super friendly family run business, extremely helpful throughout the process.
We will definitely be in touch again when it’s time to change.
Thank you
D Mansfield

April 12, 2022
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Reply from Grashion Automotive Solutions

Thank you for such positive feedback on your buying experience from us. Smaller businesses like us thrive on repeat customers and it would be fantastic to welcome you back in the future!

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