Easy booking, can be cancelled if needed. Loved that that barrier rose automatically having read our numberplate, so no tickets required. Car park only about five minutes covered walk from the north t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.
Horley, RH6 0NX, Gatwick, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy booking no paper tickets in and out easy. Buses frequent and hold a surprising amount of people.

Reply from Official Gatwick Airport Parking
Everytime I fly at Gatwick always use this car park. Never had any problems always straight forward

Reply from Official Gatwick Airport Parking
It’s was very easy to find. Shuttle services was very good too.Service was amazing wonderful lady very friendly and jolly at 4am in the morning. When we returned the was a lovely gentleman who help. Amazing! Stress free

Reply from Official Gatwick Airport Parking
The entry and exit was very smooth, the bus to and from the terminal was very clean and quick...thank you

Reply from Official Gatwick Airport Parking
Great service as use valet parking and never have an issue. Booking is simple and then just drop off and pickup on return. Makes life so much easier and can focus on the holiday instead of the parking.

Reply from Official Gatwick Airport Parking
Very easy to find the location at the car park. Friendly customer service agent at drop off. Great customer service agent at pick up. The whole parking process was a very good experience and will definitely use this service again for future travel.

Reply from Official Gatwick Airport Parking

Reply from Official Gatwick Airport Parking

Reply from Official Gatwick Airport Parking
First time we used Gatwick mid stay parking. Was really easy start to finish with good directions. I got our dates wrong so I changed it online from our holiday and it was really simple. Will definitely use this again when we fly from lgw. Thank you

Reply from Official Gatwick Airport Parking
outrageous service. i will never use them again. i paid for valet parking. a knock has occurred whilst i was away. because my car is matt color they are trying to claim the pictures cant pick it up and they may or may not pay out. the manager on site even said ive seen from the photos you didn't have that damage coming in, i sent a screen shot of the anti theft alarm being triggered (when it was obviously knocked in their care) and the lady had the audacity to say anti theft alarms can be triggered by airplanes flying above. Absolute cowboys which i never ever expected from gatwick official parking.

Reply from Official Gatwick Airport Parking
nightmare at collection, for some reason I got my keys sttraight away but at least 20 people were waiting for hours and it was v late at night.

Reply from Official Gatwick Airport Parking
Mid stay parking at gatwick was a breeze well sign posted anpr cameras on entry and exit all worked well would definitely recommend compared to off site parking

Reply from Official Gatwick Airport Parking
Quick and Convenient - trouble free experience

Reply from Official Gatwick Airport Parking

Reply from Official Gatwick Airport Parking
Parking was so easy and straight forward to get to will be using for the future!

Reply from Official Gatwick Airport Parking

Reply from Official Gatwick Airport Parking
So convenient to be able to park at the terminal, no buses or waiting for my car to arrive. My only cause for concern was trying to contact the office when my return flight was cancelled and no contact number was available and the email wasn't replied to, car was still waiting for me on my return though 👍

Reply from Official Gatwick Airport Parking
Very good service would use again and polite staff..

Reply from Official Gatwick Airport Parking

Reply from Official Gatwick Airport Parking
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.