gauchorestaurants.com Reviews 

Just WOW!!🤩 We‘ve been the First time at Gaucho in the Sloane Avenue and Diego made our visit unforgettable. It really was an experience, we Never forget. I asked Diego if he is the owner of the Restaurant, he is not. But we felt his love to his Job and that makes it Special! Compliments! All the best.

Awful experience!! Went here on Valentine’s Day with my boyfriend and we were crammed like sardines in the Richmond branch. The waiters tried to bring our mains over when we just received our starters, meaning the mains were cold once arrived. For what you charge, you should not be serving cold fatty steaks. Really disappointed and hope to hear from Guacho about this soon.

Excellent lunch and service. Would definitely recommend and going back in a couple of weeks with other friends

Went to Gauch recently with my family to celebrate my Son's birthday. For a premium restaurant where you are paying c.£350 for 4 people you expect a premium service so while the below are all minor points there were too many minor points.

- Ordered a bottle of Red. It came but it was a different year to that advertised

- Two of the steaks were over-done, one was meant to be medium rare and was closer to medium well

- Ordered a chocolate brownie for my son but he got a cheesecake. When we questioned it the waitress simply said 'Well you are getting it on the house for his birthday' and walked off

Will find it very hard to justify going to a gaucho again

"I visited the restaurant after seeing an offer on the menu for any two courses at $24. Though I understand that extras like drinks and sides may incur additional charges, the final bill exceeded what was expected based on the $24 deal. Despite confirming this offer with the staff when ordering, I was surprised to find the actual menu prices on the bill. When questioned, they insisted on a specific ordering method, contradicting the advertised deal. This deceptive practice showcases how they mislead customers and coerce them into paying more. A cautionary tale - don't trust their advertised deals."

Beautiful steak, definitely going again 👍

We had a private dining experience as a family group at Gaucho Leeds. The service, the food, and the whole experience were top-class. Thank you to all concerned.

Fantastic meal and fantastic service from juan in cardiff very friendly and really made the night extra special for my mum in law’s birthday. He is a massive asset to the restaurant. Highly recommended.you pay for what you get 😊

Last evening with my parthner and his sons went to Gaucho in piccalilly in London, we had a nice meal despite the service wasn't great, we were served by an inexperienced young lady. When we finished our meal, my partner went to pay the bill and when that was done we walked away heading home. At some point a guy from Gaucho started screaming in the middle of the road, if front of other clients and general public " YOU HAVE TO PAY THE BILL" that moment ruined the mood of the evening, it was embarrassing and very distasteful.
I believe before screaming you have to pay the bill you have to be sure 100% because that is real bad! And that did not happen last night.
Never again in that chain
Fabio

Four of us wanted a steak experience, which we got. Good was good, albeit expensive even by London standards. The meat came with no sides, hence the bill of £90pp with only one bottle of wine amongst us four. Service was non-existent, waitress disappeared for long stretches with us waving other waiters down for some service.
In the end, we went to the front desk to settle the bill as the waitress was missing in action again….. we didn’t even fight the “discretionary” service charge.
Much to my amazement a senior guy came running after us alleging that we didn’t settle our bill! After setting the record straight, all we got was a “sorry for the misunderstanding”.
Never again!!

Was my first time to visit Gaucho restaurant as my Mum was treating me and my Sister, her husband and kids.
Shaffin greeted us with a warm smile and top notch service. Having to slalom with drinks (while my curious baby nephew stood in the way), did not deter him from doing an excellent job. Shaffin also made a great demonstration of what steak meat we could go for.
Thank you so very much!

Absolutely beautiful in Covent Garden. Yannis and the other waitresses were phenomenal.

Food was amazing and perfect service.

The waiters and the food were incredible.
The only thing that spoiled it was they allowed two young children to run around as we ate. They were touching all the tables and standing on chairs. Spoilt the atmosphere a bit. The parents were bothered either.
This was Manchester.

What an amazing steak we had! Lukash has kindly helped to choose the right one and he also paired with the best red wine! He has taking in consolations all our points and delivered an outstanding service with a happy smile. Everything arrived fairly quickly! Truly enjoyed and be back soon! Victoria & Alex ps: Piccadilly one.

Been to Edinburgh & Liverpool and the food in both restaurants are amazing.
Excellent service from start to finish in both. Cannot fault, would highly recommend.

Lovely restaurant in Newcastle. Food very good and service very attentive.
Had drinks first at the bar , served by Justina who was lovely

The food was OK at the Birmingham branch. But my local steak restaurant in rural Worcestershire is better.
But what I found truly appalling is the mark up on wine. A good bottle - costing £21 in the shops, is now sold at over £90 here.
Now I know that it's tough running a business. I run one myself. But these mark-ups are outrageous. The cheapest wines on offer are expensive and of very poor quality.
It really doesn't have to be like this. I did write to express my dissatisfaction afterwards and sadly got a really pathetic reply. I won't be returning. They are probably making a £65 margin on just serving a single bottle of wine. Not for me thanks.

Booked a table for 3 people in Covent garden, arrived 15 minutes ahead of time, sat in the bar because there was no table free, went past our 5pm table time so asked and they had forgotten to tell us it was ready... went downstairs to the table to find the place was half empty so not sure why we had to wait. Ordered the 700g ribeye to share at a cost of 72 quid. On arrival at the table it looked like half was missing, so I asked if this really was a 700g steak, yes the waiter lied. A 400g fillet arrived on the next table and definitely didn't look to be 42% smaller than our steak. There were also tiny portions of vegetables and chips. The starters were OK but the steak tartar was tiny. On a good note, we ordered two bottles of water, one still one sparkling, they arrived correctly as ordered and looked to be the 75cl they claimed to be, so something was not short measured... I would never return to a gaucho, overpriced, under weight, and totally underhand pricing and cheek to add a tip. Buy a steak from a butcher and cook at home is my recommendation.

I've never been to a steakhouse as poor as this. Starters were burnt and they blamed us for going to the loo. Meaning they had to reheat it twice. One of our steaks were 25% fat.
This is very overpriced, but they did slice our bil in half.

Visited the leeds restaurant today, had the fillet steak salad, we were a party of 7 with orders of a range of steaks, sauces and sides all of which were cooked to each individuals liking. Would have been a 5 star but the service was slow, our order wasn’t taken for 25 minutes at least and it has been slow previously