Gaucho Richmond. The service felt rushed, the steak wasn't the best. The overall experience wasn't good at all and pricing is off the scale even for a small bottle of beer. Gaucho used to be my go to... See more
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Travelled to Leeds last night to celebrate a 19th birthday for one child and GCSE results for another. This was on the booking form and confirmed when we were seated. Firstly my husbands steak came ou... See more
Steaks mediocre at best. Poor cuts of meat. My guest said the mushrooms were the tastiest thing on the table. Flat iron chicken at Nandos is much beter. Gaucho used to be the steak place. No more... See more
My partner booked us here for my birthday. Amazing 10 out of 10 service form Matthew, honestly the best guy. Outstanding customer service, was very helpful, checked on us to make sure we was good, and... See more
2.5
Poor
44 reviews
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In all the years I’ve been going to steak restaurants this is only time I didn’t finish my meal
We drove an hour to the restaurant for my partners birthday. Both our steaks came dead cold. They did re heat the steaks (which one arrived still cold and the other too cooked) but by then our sides were cold. They then brought new sides but by then the steaks were cold again. We didn’t want to complain anymore as all the staff are lovely and helpful so just tried to accept it but our meal and evening was pretty much ruined. Beautiful venue, very nice staff but the quality of food is genuinely the worst we’ve ever had. Considering how expensive it is and the fact they saw we left half the entire meal on our plate I don’t think they should of charged us to be honest. We feel robbed and very upset.
August 15, 2023
Unprompted review
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Lovely Meal and Service
We recently went for the second time to the Edinburgh restaurant and as with the first visit the food was excellent. The steaks were perfectly cooked and rich in taste.
The Gaucho team were all very polite and friendly helping give the atmosphere a high class but relaxed one.
February 18, 2023
Unprompted review
Terrible experience in their RIchmond…
Terrible experience in their RIchmond restaurant. In a half empty restaurant they sat us by the toilet entrance. I asked to be moved for the obvious reasons and they serves said no. I said this was nit acceptable and he said then go somewhere else which we did. That's it, that was our experience.
December 20, 2022
Unprompted review
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